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Hotel Amenities

Property Features

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is available for a surcharge. A 24-hour business center is on site. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite self parking is complimentary.

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Number of outdoor pools - 1
  • Elevator
  • 24-hour front desk
  • Grocery/convenience store
  • Year Built - 2009
  • Free self parking
  • Dry cleaning/laundry service
  • WiFi (surcharge)
  • Smoke-free property
  • Wired internet access - surcharge
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour business center
  • Laundry facilities
  • Total number of rooms - 83
  • Television in common areas
  • 24-hour fitness facilities
  • Internet access - wireless
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Room Amenities

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel offers 83 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Microwave
  • Premium TV channels
  • DVD player
  • Kitchen
  • Shower/tub combination
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow a brand or regulatory agency's sanitization guidelines

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • 2 total (up to 80 lbs per pet)
  • Service animals are welcome, and are exempt from fees

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Candlewood Suites Houston NW
  • Candlewood Suites Houston NW Willowbrook
  • Candlewood Suites Houston Willowbrook
  • Candlewood Suites NW Willowbrook
  • Candlewood Suites NW Willowbrook Hotel
  • Candlewood Suites NW Willowbrook Hotel Houston
  • Candlewood Suites Willowbrook
  • Candlewood Suites Willowbrook Houston
  • Candlewood Willowbrook
  • Candlewood Suites Houston NW Willowbrook Hotel
  • Candlewood Suites NW

Hotel Reviews

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