Candlewood Suites Houston North I45, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Houston North I45, an IHG Hotel

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Reception
Property amenity
Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
16027 North Freeway, Houston, TX, 77009
  • National Museum of Funeral History
    19 min walk
  • HCA Houston Healthcare Northwest
    4 min drive
  • Greenspoint Mall
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    14 min drive

Room options

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen (Living)

  • 900 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Studio Suite, Kitchen

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Houston North I45, an IHG Hotel

Houston hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Weekly housekeeping is available.
Candlewood Suites Houston North I45, an IHG Hotel offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Candlewood Suites Houston North I45, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary uncovered self parking is available on site.

Candlewood Suites Houston North I45, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Houston Spring Aparthotel
Candlewood Suites Spring Aparthotel
Candlewood Suites Houston Spring
Candlewood Suites Spring
Candlewood Suites Houston North I45 Aparthotel
Candlewood Suites Houston Spr
Candlewood Suites Houston North I45
Candlewood Suites Houston North I45, an IHG Hotel Hotel
Candlewood Suites Houston North I45, an IHG Hotel Houston
Candlewood Suites Houston North I45, an IHG Hotel Hotel Houston

Candlewood Suites Houston North I45, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 113 out of 187 reviews" "
Rating 8 - Good. 33 out of 187 reviews" "
Rating 6 - Okay. 13 out of 187 reviews" "
Rating 4 - Poor. 9 out of 187 reviews" "
Rating 2 - Terrible. 19 out of 187 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay we went for a wedding and stayed here rooms are clean and staff was nice and friendly
Stayed 1 night in Sep 2024

2/10 Terrible

Diane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in a Candlewood Hotel again. The Front Desk service was terrible. From the Front Desk to the Laundry Service was terrible. They need to be retrained in customer service. On Tuesday there was no water in the entire hotel for several hours and on Thursday the electricity was off for more than 5 hours. This is unacceptable. The hotel should have it's own water system and a generator for when the electricity goes off. Jyst uncalled for. Poor management on behalf of the owners or who ever managers this property.
Stayed 7 nights in Sep 2024

8/10 Good

Kin

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Amenities
We were given a “Handicap” Room, and the manager would not change it. She could have said, there are not other rooms available at that time, but once a bigger room was cleaned we could have it. We left for lunch, came back later, and a different associate was at the front desk and she changed our room no problem. She didn’t even understand why we were in a handicap room. The rooms are incredibly small, and they were NOT King or Queen size beds. We will not be staying there again
Stayed 3 nights in Aug 2024

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like the smell of weed stay here.
When we parked and got out of our truck, noticed people in parking lot smoking weed, walked into hotel lobby and it smelled like weed. I mentioned it to the receptionist and she just laughed…..get to our room and it smelled like smoke, and AC never would cool. Tried to talk to receptionist but she was too busy. AC also was leaking onto carpet in living area of the suite. AC would not cool below 75.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around atmosphere. I enjoyed my stay. Staff was nice and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Stayed 1 night in Jul 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities
Overall the place was nice. We needed a printer and the one they had for guests was broken. The tub/shower diverter was not working correctly and the tub spout was loose, probably from guests trying to pull it up harder to ghet more water to the shower.
Stayed 2 nights in Jun 2024

6/10 Okay

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Muchos morenos sin tener abitaciones yegan nomas a utilizar la picina y fumar marihuana
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Stayed 1 night in Jun 2024

4/10 Poor

Syed Ziauddin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It remained a terrible experience and will not recommend to stay here unless you have no option. After almost 20 hours Travelling when we entered at the reception at mid night a dog gave us a warm welcome. First of its kind experience. Upon request the receptionist tried to remove the dog but seems he was not much familiar so he called another colleague who helped removing the dog. The rooms had limited amenities while the condition of equipment were not good. Towel rod was broken and hardly able to bear towel weight itself. The bath tub drainage was not working properly. The hotel has a wonderful practice of cleaning rooms once a week (as told to us). Perhaps this is an initiative towards green environment by reducing the consumption of detergent and cleaning accessories. The staff strictly follows No-Smile & No-Courtesy policy as it may be harmful to the guests’ health. Oh by the way, we accidentally figured out that the above fabulous amenities are only limited to I-45 Candlewood Hotel as one day we mistakenly landed at I-10 Candlewood and the receptionist out there showed great courtesy and guided us professionally with a great smile to find our place.
Stayed 4 nights in May 2024

10/10 Excellent

Terra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean close to the gas station and dennys
Stayed 3 nights in May 2024

10/10 Excellent

Yessica

Stayed 3 nights in May 2024

2/10 Terrible

Listiner

Traveled with family
Disliked: Cleanliness, staff & service
Not impressed
The room was clean and spacious. The room had a kitchenette with a full size fridge with an ice maker in it. The front desk staff was not very helpful. The pool and the whirlpool were dirty. The dispensers for the body wash, shampoo, and conditioner were not refilled adequately and when we requested it to be filled, no one came. Although the price was great, I will not be returning.
Stayed 2 nights in May 2024

6/10 Okay

Brenda

Traveled with group
Disliked: Staff & service, amenities
They didn’t have enough clean towels!!
Stayed 2 nights in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS IS A GREAT HOTEL, AND A GREAT LOCATION NEAR BUSH AIRPORT!
Stayed 2 nights in May 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
not a lot of places to eat close by. Also close to a high crime area in the city.
Stayed 1 night in May 2024

2/10 Terrible

Dan

i booked the room and no address came up so i went to a different hotel. so i ended up eating that room. will never book with expidea again
Stayed 1 night in May 2024

8/10 Good

Clarice

Business traveler
Liked: Cleanliness, staff & service, amenities
I stay here a lot but and normally it’s a breeze except for a couple of times but this particular time the elevator was down the morning I got up to check out and I honestly didn’t appreciate having to walk down the stairs with my bags to check out
Stayed 1 night in May 2024

2/10 Terrible

Quincy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just to much if you have kids
Stayed 1 night in May 2024

10/10 Excellent

RANDOLPH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in May 2024

8/10 Good

trisha

Stayed 1 night in May 2024

10/10 Excellent

Edrique D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in May 2024

10/10 Excellent

Bernard

Stayed 1 night in Mar 2024

2/10 Terrible

Angelica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No safety area broken windows and 3 cars same night
Stayed 4 nights in Apr 2024