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Candlewood Suites Houston - Pasadena by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston - Pasadena by IHG

Exterior
Property amenity
Exterior
Fridge, microwave, stovetop, dishwasher
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3450 East Sam Houston Parkway, Pasadena, TX, 77505
  • Pasadena Convention Center & Fairgrounds
    ‪6 min drive‬
  • NASA Johnson Space Center
    ‪16 min drive‬
  • Space Center Houston
    ‪21 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Houston - Pasadena by IHG

Pasadena hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Weekly housekeeping is available.
Candlewood Suites Houston - Pasadena by IHG offers 81 air-conditioned accommodations with DVD players and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a library, and barbecue grills. Onsite self parking is complimentary.

Candlewood Suites Houston - Pasadena by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Printer

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Houston Pasadena Hotel
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pas
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pasadena an IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Pasadena
Candlewood Suites Houston - Pasadena by IHG Hotel Pasadena

Candlewood Suites Houston - Pasadena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 269 reviews
Rating 8 - Good. 51 out of 269 reviews
Rating 6 - Okay. 18 out of 269 reviews
Rating 4 - Poor. 8 out of 269 reviews
Rating 2 - Terrible. 24 out of 269 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Folake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Quiet room. Water pressure was a bit weak and never really got hot.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No problems very quiet and safe , bathrooms could've been a little cleaner
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. My issue is we requested a king size bed and was on our reservation. We did not know until after we unloaded our belongings that they put us in either a full or queen size room. Since we were already in we decided to make due. Asked the receptionist about the discrepancy and she looked and said it shows a King size but it was changed just before we arrived and did not know why.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Wrong room given
Overall, it was a pleasant stay. My complaint is that I paid for a KING suite and when I got there, the clerk said that they had a family come in before me and they had to switch some things around and therefore, I no longer had a King Suite but a Queen. I was unhappy about this because I paid for a King. He proceeded to tell me that the rate I pay on Hotels.com is much lower than the normal rate. My response was, "It doesn't matter. When I pay for something, I expect to receive that something... no matter the cost."
Stayed 2 nights in Nov 2024

10/10 Excellent

frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fredrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Aug 2024

6/10 Okay

Omar

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Jun 2024

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dishes were dirty in the room. I was right next to the front desk and it was noisy. The patio was also right outside my window and it was noisy every night til well past 11 so it was difficult to sleep. I had to ask for clean towels. No tv remote.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
The linen on bed was dirty. There were little bugs flying around. I didn’t feel like room was thoroughly clean.
Stayed 4 nights in May 2024

10/10 Excellent

Noe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great prices
Stayed 2 nights in May 2024

6/10 Okay

D'Keisha

Stayed 3 nights in May 2024

2/10 Terrible

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too loud
I love staying here but this last time was the absolute worst. The guests right above me sounded like they were running a daycare. They were running and jumping nonstop! It was so loud I almost thought there was construction going on. I could hear it throughout the room but was worse in the bedroom which caused me not to sleep at all. They really needed to be in a first floor room.
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Stayed 1 night in May 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to place when staying in Pasadena for work. My favorite thing is the bedding...great pillows and plenty of them and the softest bedding ever. The full-size refrigerator with ice maker, kitchenette, dishwasher, and in-house sundry store make it very convenient for my business travel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruvi Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and always clean
Stayed 1 night in Apr 2024