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Candlewood Suites Houston Westchase/ Westheimer. by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston Westchase/ Westheimer. by IHG

Outdoor pool
Property amenity
Lobby
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
11280 Westheimer Road, Houston, TX, 77042
  • Westheimer Rd
    ‪1 min walk‬
  • CityCentre
    ‪6 min drive‬
  • Memorial City Mall
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Reception

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.0 out of 5, Very Good, (1007)
The price is $81
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$95 total
includes taxes & fees
Apr 7 - Apr 8
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About this property

Candlewood Suites Houston Westchase/ Westheimer. by IHG

Hotel in Briarforest
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a hot tub, a business center, and conference space. Weekly housekeeping is available.
Candlewood Suites Houston Westchase/ Westheimer. by IHG offers 81 air-conditioned accommodations with DVD players and safes. 37-inch flat-screen televisions come with premium digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Candlewood Suites Houston Westchase/ Westheimer. by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary manager's reception is offered on select days. Event facilities measuring 474 square feet (44 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Candlewood Suites Houston Westchase/ Westheimer. by IHG is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 474 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beltway 8/Westheimer
Candlewood Suites Beltway 8/Westheimer
Candlewood Suites Beltway 8/Westheimer Hotel
Candlewood Suites Beltway 8/Westheimer Hotel Houston
Candlewood Suites Beltway 8/Westheimer Houston
Candlewood Suites Houston Westchase/ Westheimer. Hotel
Candlewood Suites Houston Westchase/ Westheimer.
Candlewood Suites Houston Westchase/ Westheimer.
Candlewood Suites Houston Westchase/ Westheimer. by IHG Hotel
Candlewood Suites Houston Westchase/ Westheimer. an IHG Hotel
Candlewood Suites Houston Westchase/ Westheimer. by IHG Houston
"Candlewood Suites Houston Westchase/ Westheimer. an IHG Hotel"

Candlewood Suites Houston Westchase/ Westheimer. by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 96 out of 232 reviews
Rating 8 - Good. 61 out of 232 reviews
Rating 6 - Okay. 25 out of 232 reviews
Rating 4 - Poor. 19 out of 232 reviews
Rating 2 - Terrible. 31 out of 232 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a bit small but front staff was friendly and the room was clean. Right off a road with a ton of different dining options from all different ethnicities
Stayed 7 nights in Nov 2024

10/10 Excellent

Keyontay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I most say that I checked in on Sunday Oct. 27 and I checked out on Nov. 3, 2024. My check in the young lady at the desk was very nice and she smiled when assisting me and answering my questions. My room was clean and nice. I had a few missing items that others stole from the room. I reported it and the Manager Mrs. Leslie was so nice to help replace everything. During this week stay I saw her and other staff members and they were always smiling and in good spirits. Everything is around the hotel. Walking distance from a lot of food places and shopping. This hotel is very nice and I will return for another stay.
Stayed 7 nights in Oct 2024

6/10 Okay

Dirk

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

Garyoudehway

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cheng

Stayed 4 nights in Jun 2024

6/10 Okay

cheng

Stayed 5 nights in Jun 2024

10/10 Excellent

cheng

Stayed 4 nights in Jun 2024

4/10 Poor

cheng

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No Rice cooker could be borrow。 The staff is a little terrible ，I can't get the email about receipt 。 No enough pans and bowls
Stayed 6 nights in Jun 2024

2/10 Terrible

Yong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have experienced so far. The room smelled terrible. The laundry room looks like a third world country type.
Stayed 1 night in May 2024

2/10 Terrible

Claudia J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big lady tried to overcharge us $200
The receptionist was rude and rolled her eyes when we had a question about what she was charging us and why our reservation wasnt the same as we expected from Hotels.com. The room smelled damp and the carpet was humid(wet) the hotel itself smelled old when we walked in. The AC wasnt really cooling either. The bed seemed very lose and wasn’t comfortable at all. The swimming pool was very dirty. They have a patio with bbq pits and when we used it, it was filthy dirty, I asked for a broom to sweep it up myself. Never again. Do not recommend.
Stayed 2 nights in May 2024

10/10 Excellent

CYPRIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
They should be paying people to stay in this dump, not the other way around. Foul odors in the hallway; some rooms are located really far from the elevator, so if you have mobility issues, request a room near the elevator. This place could stand some big improvements.
Stayed 1 night in Jan 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Tracy

Stayed 2 nights in Dec 2023

10/10 Excellent

Margie

Stayed 2 nights in Sep 2023

10/10 Excellent

Ciara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very comforting, clean, and the front desk was very friendly.
Stayed 1 night in Jun 2023

2/10 Terrible

Chenia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Manager was very rude and so was the housekeepers .

6/10 Okay

Savannah

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I came back to my room and my things were all over the place.

10/10 Excellent

JING

Stayed 2 nights in Apr 2023

8/10 Good

Dominique

Stayed 3 nights in Mar 2023

2/10 Terrible

nacole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again
Was charged $319 for twice in one day. I locked my card and luckily I did because they tried to run my card for another $319. I was told to come see the manager at 6 am the next morning. No manager was there in the a m. Clerk at front desk said I had to wait until i checked out and then wait another 3-5 business days for my money to return. The hotel is very run down and in need of update. Bed was comfy I will say. The first night I killed a pregnant cockroach in the bathroom. Very sketchy area. I would never stay at this hotel again.
Stayed 2 nights in Mar 2023

2/10 Terrible

Robbie

Disliked: Staff & service, amenities, property conditions & facilities
Doing remodeling, while I was trying to nap.
Stayed 8 nights in Feb 2023

10/10 Excellent

Sheniqua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023