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Candlewood Suites Houston (The Woodlands) by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston (The Woodlands) by IHG

Exterior
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Studio Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Texas Children's Hospital The Woodlands
    ‪5 min walk‬
  • CHI St. Luke's Health–The Woodlands Hospital
    ‪6 min walk‬
  • MD Anderson Cancer Center
    ‪4 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (1306)
The price is $109
per night
$125 total
includes taxes & fees
Apr 11 - Apr 12
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Candlewood Suites Houston (The Woodlands) by IHG

Hotel in College Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands) by IHG offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites Houston (The Woodlands) by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites Houston (The Woodlands) by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo

Candlewood Suites Houston (The Woodlands) by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 311 out of 649 reviews
Rating 8 - Good. 185 out of 649 reviews
Rating 6 - Okay. 80 out of 649 reviews
Rating 4 - Poor. 38 out of 649 reviews
Rating 2 - Terrible. 35 out of 649 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches in room
Please refund. We tried cancelling due to roaches in the room and they said we had to take it up with hotels.com to get a refund.
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Disliked: Staff & service, property conditions & facilities
My stay
The girl at the front desk was not attentive. Had to ring the bell to get her attention, and she wasn’t very friendly. The room itself had a used rag still hanging on the shower curtain from the previous guest, the hallway going to the room and elevator needed to be vacuumed, the elevator needed to be vacuumed as well. There are several soft spots on the floor of the fourth floor that need to be looked at.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andre

Stayed 1 night in Nov 2024

4/10 Poor

Monica

Disliked: Staff & service
Had to wait for desk clerk for 10 min to show up. She was kinda rude and really didn’t know her job.
Stayed 1 night in Nov 2024

2/10 Terrible

Kamran

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
when i checked in they gave me wrong room , someone already sitting in the room , we came out and told them someone already occupied in that room. the girl did not apologize for her mistake ,she said i will give you another room, the room was giving very bad smell because of the construction and paint . next day room key stopped working because she assigned me for 1 day then again i bring my keys to get access . Very bad experience
Stayed 2 nights in Nov 2024

8/10 Good

Fredrick

Liked: Staff & service
Disliked: Property conditions & facilities
Convinient location, but ongoing remodling
Room was okay. Recently refurbished, still lacking certain amenities. The hotel is going under remodling, therefore, very noisy during the day, and very close to commercial trash pick-up during early morning hours. There were roaches in the kitchen cabinet, dishwasher didn't operate correctly, ice maker was not working, and the elevator had horrible toilet smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

shaun

Stayed 1 night in Nov 2024

4/10 Poor

Caryn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The elevator is not working
This is an animal friendly hotel so the areas that have carpet do smell like dog (stairs). Upon check in, I was informed the elevator was not working BUT I was assigned to the second floor and was told the elevator would be working in the morning. Front desk very kind and courteous. My room was for the most part clean and there was no carpet on the floor. It was all flooring and tile. It looks like there is ongoing renovations, lots of dust on the floor. There is small kitchen space and there is coffee, regular size fridge, two burner stove, dishes and silverware which I thought was great. Bed was comfortable and I did not see any bugs. Bathroom also was fine. I tried to take the elevator down in the morning and it was still not working. I wish I had been told about the elevator not working. I was by myself and I’ve had back surgery. It was hard even just to the second floor. I would call and ask if the elevator is working if you are considering this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not great
Tv didn’t work, so we had to switch rooms. Elevator wasn’t always working, smoke alarm went off for no reason in the middle of the night, not very comfortable.
Stayed 3 nights in Oct 2024

4/10 Poor

Felix

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Clean the elevator.
Stayed 1 night in Oct 2024

6/10 Okay

David, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bring earplugs: highway noise.

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
The hotel is in the process of renovation. My room was clean however the deadbolt on the door didn't work. It is an extended stay hotel, however it doesn't advertise itself as one. I only stayed one night, but for those planning on a longer stay should be aware that because it is an extended stay there isn't daily housekeeping. The staff is very nice and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Place is going through renovations but the staff is friendly, helpful and the rooms are cozy, clean, and more like a studio apartment. We enjoyed it here, plus they offer board games for free to use and return, and a mini store of drinks and snacks. Worth it for a decent stay away. Plus they offer desks in the room so if you need a quiet place to work this is it.
Stayed 2 nights in Oct 2024

8/10 Good

Sorella

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Norma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very thing was great the ac was not very cold room was warm the whole stay
Stayed 2 nights in Oct 2024

8/10 Good

Lee Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk Staff is really bad.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Had a room with adjoins door and the TV was on all night door. Room was tired. Ok for one night stay
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2024