Public areas are equipped with complimentary wireless Internet access.
Property amenities
Internet
Available in some public areas: Free WiFi
Policies
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
2.00 percent destination fee will be charged
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Clarion Pointe Hotel
Clarion Pointe Spring
Clarion Pointe Hotel Spring
Clarion Pointe Hotel
Clarion Pointe Spring
Clarion Pointe Hotel Spring
Clarion Pointe Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a surprise to get here in be told l have a holding fee of 100. That should if been in the "terms and conditions "
Courtney
Stayed 1 night in Nov 2024
2/10 Terrible
Dave
Traveled with partner
Nov 11, 2024
Disliked: Cleanliness, staff & service
There were BEDBUGS in my room, the front desk barely does her job and room service is practically nonexistent if you’re staying at that room. They don’t clean up, don’t give any toilet paper, and don’t even understand English!
Slight difficulty getting there via Google maps. Very clean room. Wife accidentally left makeup bag with meds. They would not ship. Had to drive 8 hrs round trip to retrieve.
This newly developed hotel property had me quite enthusiastic about my stay. However, my initial excitement was dampened by an unpleasant encounter with a discourteous front desk concierge during my attempt to check in early. I was informed that I would need to wait 12 hours before I could check in. Upon my eventual arrival, I was greeted by a courteous and welcoming young lady who expedited a swift and efficient check-in process. The room itself met the expected standards, although I would suggest more frequent changing of the mop water to prevent the floors from feeling slippery. I particularly appreciated the provision of five plush pillows for a comfortable night's rest. Overall, despite the initial setback, I would consider staying at this establishment again in the future.
My gripe is that I waited for my room to be prepared which wasn’t the issue but I took note that none of the cleaning carts had any sheets on them. Once I entered room I immediately checked bedding and bed was full of pubic hairs. Towel to dry was also dirty with dirt prints all over. The cleaning cart used for my room had no sheets which mean none of the sheets were changed for my room and likely others. Very unsanitary and a big no no. I stripped bedding and learned my lesson on saving a few bucks. Checked pillows inside pillowcase and same, dirty. Bedding also smelled of perfume instead of freshness. If considering please pack disposable sheets and cover for pillows and your own towels.
There was no toilet paper when we arrived.
The Smike Alarm was beeping which meant the battery needed to be replaced. I called the front desk and she said someone will be right up. No one ever came and it was hard to sleep through that.
And my daughter woke up with bites in her legs and I can’t say for sure what that is. We had separate beds and I didn’t have any bites.
I like how it kinda hidden. It was quiet and clean. It has a fitness center which is a plus. Complimentary breakfast. The only thing about this place is, theres no pool.
The fact that the property was new, expectations were able to be set and it was a great hotel overall. The rooms are very spacious.
Fransha
Stayed 2 nights in Aug 2024
6/10 Okay
Freeman jr
Traveled with family and small children
Sep 3, 2024
Newer hotel,but lacks little things like not having a single hook to hangs towels or clothing.
The room was a very damp to the point bedding felt constantly damp and the walls and headboard etc had condensation. The room also smelled of smoke when we arrived.
Freeman jr
Stayed 3 nights in Aug 2024
8/10 Good
Derek
Traveled with group
Sep 2, 2024
Liked: Cleanliness, staff & service
The last minute booking on a Labor Day Weekend was nothing short of miraculous. The property was beautifully new!