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SureStay Hotel by Best Western Houston Southeast

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Hotel by Best Western Houston Southeast

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board
Rainfall showerhead, hair dryer, towels
Microwave, coffee/tea maker
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1712 Houston Blvd, South Houston, TX, 77587
  • Almeda Mall
    ‪6 min drive‬
  • Lone Star Flight Museum
    ‪9 min drive‬
  • Port of Houston
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Houston Southeast

South Houston hotel with free breakfast
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Houston Southeast offers 27 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

This South Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This South Houston hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary secured self parking is available on site.

SureStay Hotel by Best Western Houston Southeast is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Portable shower seat

More

  • 1 building
  • 3 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Comfeeni Inn Suites
Surestay By Houston Southeast
SureStay Hotel by Best Western Houston Southeast Hotel
SureStay Hotel by Best Western Houston Southeast South Houston

SureStay Hotel by Best Western Houston Southeast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 115 reviews" "
Rating 8 - Good. 20 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 6 out of 115 reviews" "
Rating 2 - Terrible. 7 out of 115 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Traveled with family
Liked: Amenities
Not friendly service.
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Traveled with partner
Disliked: Cleanliness, staff & service
There were strands of hair on my bed that obviously did not belong to me and the bed was never made. I don't know if that meant someone had laid on my bed or what. My items were moved around so i thought that was strange. Construction is nearby and the walls were paper thin so you could hear everything going on outside, ESPECIALLY around 4am. Breakfast area was small, i didnt see any seating.
Stayed 2 nights in Oct 2024

8/10 Good

Frank

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely rooms, but...
We checked in for a quick one night stay. Room was very nice and spacious, and seemed clean. But then I saw it; a roach on one of the nightstands. We told the woman who checked us in, and she was very sweet and quite surprised since it's a newer hotel. She said it may have come in through under the door, since there's a nice sized gap. She immediately switched us to another room, also very nice and quite large! It was in a little alcove area, so we were happy, thinking we'd get a nice quiet night of sleep. Wrong! We kept hearing some kind of noise from right outside, like a tapping. Then at around 2a.m. we heard a CLACK CLACK CLACK CLACK that scared us half to death; turns out we were right next to the electrical room. And, the light outside is so bright, it looked like daylight in the room all night long; maybe install light blocking curtains?! So, no sleep for us, and we had a funeral to attend the next day, so needless to say, it wasn't a great trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaslynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stay for a anniversary! Super nice and beautiful , was super clean and

10/10 Excellent

Mariela

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dywayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. No issues.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kendra

Traveled with partner
Liked: Amenities
new, and very clean! Loved that it had a microwave and mini fridge. Even though I didn’t have to interact too much with the hotel staff they were very courteous and professional. 10 out 10 easy!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Guillermo

Stayed 1 night in Jun 2024

10/10 Excellent

Diante

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable rooms
Stayed 1 night in Sep 2024

2/10 Terrible

Mariela

Disliked: Cleanliness, property conditions & facilities
There was ongoing construction that woke us up at 7am, hotel should’ve disclosed that there was construction, would’ve never booked, literally loud trucks all morning could not go back to sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Najaatu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a pretty nice hotel, of course there are certain things that could be better like the noise level in the area, but that is really out of their control. Overall, I had a really good stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Kourtney, Montgomery

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property was horrible. The first day our water turned off. They don't have anywhere for you to eat breakfast. Its far from all our activities and the personnel at the front desk was very RUDE. We had to ask for tissue everyday and towels. I wouldn't recommend it to ANYONE.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was A1 & the rooms are really beautiful (you'd never know that from looking at the outside)!
Stayed 1 night in Aug 2024