Sonesta Essential NW Houston

2.5 star property

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Photo gallery for Sonesta Essential NW Houston

Seasonal outdoor pool
Exterior
Reception
Laundry room
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7887 West Tidwell Road, Houston, TX, 77040
  • Memorial City Mall
    ‪12 min drive‬
  • Baseball USA The Yard
    ‪12 min drive‬
  • CityCentre
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪37 min drive‬

Room options

Executive Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta Essential NW Houston

Hotel in Fairbanks
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Sonesta Essential NW Houston offers 115 accommodations with safes and complimentary newspapers. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sonesta Essential NW Houston features a fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 958 square feet (89 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in November 2019.

Sonesta Essential NW Houston is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 958 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - November 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hwy. 290/NW
Sonesta Essential NW Houston Hotel
Sonesta Essential NW Houston Houston
Sonesta Essential NW Houston Hotel Houston

Sonesta Essential NW Houston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 306 out of 878 reviews
Rating 8 - Good. 217 out of 878 reviews
Rating 6 - Okay. 119 out of 878 reviews
Rating 4 - Poor. 68 out of 878 reviews
Rating 2 - Terrible. 168 out of 878 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ivan edgardo

Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2024

6/10 Okay

Charles

It kinda nice but the bathroom has soap and shampoo dispensers but this is my 3rd stay and those dispensers are always empty
Stayed 2 nights in Dec 2024

2/10 Terrible

Md ali reza

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in with my family the room and bathroom was full of roaches. Even the furniture in the room was very dirty too. Very dissatisfied.
Stayed 2 nights in Nov 2024

2/10 Terrible

Keldrick

Disliked: Cleanliness, staff & service, property conditions & facilities
place had bug infestation in room elevator did not work for whole stay
Stayed 1 night in Aug 2024

4/10 Poor

Keldrick

Disliked: Cleanliness, staff & service, property conditions & facilities
place had bug infestation
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room and roaches crawling everywhere.
The room was incredible dirty. There were roaches in the bathtub and crawling on the wall. The sheets had stains all over them. The water pressure in the bathroom was non existent. We ended up leaving and staying somewhere else because i did not feel comfortable at this place. We went back in the morning to turn in our key, but i was not at all happy with the experience here. If I had not had already checked in I would have requested a refund just due to seeing so many roaches crawling in the room upon us getting in there.
Stayed 1 night in Nov 2024

8/10 Good

Norlan

Liked: Cleanliness, staff & service
it was good
Stayed 2 nights in Nov 2024

4/10 Poor

Trinae

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches…..
many many roaches, no security.
Stayed 2 nights in Nov 2024

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mohammad

Traveled with family
Disliked: Property conditions & facilities
Not bad hotel, but can be improved alot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mandisa

Stayed 2 nights in Nov 2024

2/10 Terrible

Shirley, Katy

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel that used to be a different company. A/C was broken, moved to another room and a roach was in the bathroom. Horrible!
Stayed 1 night in Sep 2024

10/10 Excellent

Drew

Stayed 1 night in Oct 2024

2/10 Terrible

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
roaches everywhere
Stayed 2 nights in Nov 2024

6/10 Okay

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Okay helpful
The hotel is nice and the staff are super friendly and helpful. My poor mark is because there was no hot water albeit it did get fixed
Stayed 6 nights in Oct 2024

8/10 Good

Blanca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Khamani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need more parking spots for guest.
Stayed 5 nights in Aug 2024

6/10 Okay

LaPorsche

Stayed 2 nights in Oct 2024

2/10 Terrible

Man

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is absolutely horrendous. As soon as we walked in to both rooms, roaches were everywhere. From top to bottom there were roaches on the bed, on the walls, in the bathroom, and the most ironic place of all was on our welcome card. We left immediately and went to the front desk for help but all they said was to contact the third-party website that we used to book the rooms for the refund. Absolutely no help at all. Do not waste your time here.
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tyrell

Stayed 1 night in Oct 2024

10/10 Excellent

LaPorsche

Stayed 1 night in Oct 2024

8/10 Good

Keon

Stayed 1 night in Sep 2024