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Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic area
Exterior
Lobby
Lobby
Premium bedding, down comforters, in-room safe, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    ‪2 min drive‬
  • Deerbrook Mall
    ‪4 min drive‬
  • Golf Club of Houston
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sleep Inn & Suites Bush Intercontinental - IAH East

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.9 out of 5, Good, (1202)
The price is $74
per night
$87 total
includes taxes & fees
May 16 - May 17
Sleep Inn & Suites Bush Intercontinental - IAH East

About this property

Comfort Inn & Suites IAH Bush Airport – East

Humble hotel close to Humble Civic Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, complimentary toiletries, and hair dryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10226 square feet (950 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn & Suites IAH Bush Airport – East is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,226 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 921 reviews
Rating 8 - Good. 191 out of 921 reviews
Rating 6 - Okay. 109 out of 921 reviews
Rating 4 - Poor. 105 out of 921 reviews
Rating 2 - Terrible. 181 out of 921 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor shuttle and breakfast

Booked this hotel since it was close to the airport and offered free breakfast and shuttle service to and from the airport. I got in a 11pm, past when the shuttle service runs. Ok — a bit late so I get it. I called the day prior and they said the shuttle runs til noon. Well when I went to check 30min prior to 11am check out, the last shuttle was apparently at 10am. Kind of annoying. Breakfast didn’t have eggs, they were apparently out. They had cereal but no milk for said cereal. This left the only real options being waffles, a few sausage patties and some biscuits. Other than those two things, the rooms were clean but pretty worn down. Could use some TLC
Stayed 1 night in Jan 2025

10/10 Excellent

Julius Jalil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Darla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 1 night in Jan 2025

4/10 Poor

Osama

Traveled with partner
Disliked: Staff & service, amenities
picked up because we saw shuttle service mentioned. did not have a shuttle available when landing into Houston around 7pm. was told that shuttle wasn't working but would be available in the morning. same - no shuttle in the morning. if you need a free shuttle - don't book this motel.
Stayed 1 night in Jan 2025

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very professional and friendly staff
Stayed 2 nights in Jan 2025

2/10 Terrible

NOOR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in the property and bathroom was clogged . Refused to switch rooms , no maintenance, waited over 24 hours to have an operational bathroom . Room smelled terrible , carpets sticky , staff rude and inconsiderate. Breakfast was not what was advertised, no working WiFi .. the only thing good about this place was location, outside of location it was full of transient people, drug dealers , prostitutes, and it was basically an efficiency hotel for transitioning families. The staff outside of the housekeepers who spoke little to no English were absolutely horrible and a nightmare to deal with. The housekeepers were really sweet and tried their best , property manager and associates were terrible. The rooms advertised and the property advertised did not match at all . If I could give 0 stars or -0 stars I would. They honestly don’t even deserve the 1 star. Just a terrible and dirty property all around worse experience and worse booking off Expedia . They should remove this property. It only has a good location.
Stayed 4 nights in Nov 2024

6/10 Okay

Edward

I liked that fact that my room was a suit and has a living room area, that was great for that price.
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Business traveler
Liked: Staff & service, property conditions & facilities
I really love the soft bed. After all isn't that what we check into a hotel for. We want a good nights or days sleep. Just a quick message to all hotels. Not everyone works a 9-5. Some people do travel work and work at night and need to sleep during the day. So your check and and check our hours dont work for us. If we get off at 7am and have to be at work at 7pm. It doesn't make sense to check in at 3pm only to have to check out right after working all night.
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Business traveler
Liked: Staff & service
the service and facility is good but around the outside and it's location off the road is unsecure. Homeless and people not in hotel around. This hotel needs a revamp. Cable not great either.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amari

Stayed 2 nights in Jan 2025

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stated they would provide shuttle service from IAH Airport to hotel if we called them on the day of arrival, but when we called them on the day of, they indicated the shuttle van broke down and we needed to use Uber/cab service and pay out of our own pocket. Carpet had some stains. Room was pretty old. Decent for the price.
Stayed 1 night in Jan 2025

6/10 Okay

Frank, Fairhaven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night prior to flight at IAH. This property is in need of major renovations. It is very tired. Internet was slow. TV was ROKU and did not have have many live selections. Having said that, it was relatively clean, the staff was good, it is close to the airport, and it was a good value.
Stayed 1 night in Jan 2025

8/10 Good

Khairun

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t have shuttle. No breakfast. Staff is very unfriendly and non professional
Stayed 3 nights in Jan 2025

2/10 Terrible

Katrina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not end up staying at this properly though i have not seen a refund at this time. The property was unclean and not suitable for a one year old to stay. The hostes was very nice and tried to be understanding. I will be very dissatisfied if i do not receive the refund as promised.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No

One of the rooms booked had a bad leak in the bathroom and refused us to change rooms
Stayed 1 night in Jan 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to extend for 3 extra days due to the snow and ice in Houston. The front desk ladies were great and kept me in my same room at the same rate.
Stayed 7 nights in Jan 2025

2/10 Terrible

maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn East was advertised to have a shuttle. I booked 3 rooms for 3 families and recommended it to a friend. 4 rooms in total. No shuttle to pick us up. Asked if we can be reimbursed for taking Uber, NO. The evening staff was apologetic with the inconvenience and told us to talk to the manager who will be on at 11 pm if she can accommodate our request of earlier shuttle as we were not picked up from the airport, and have a take away breakfast in the morning as our flight is at 4 am. She potted all the notes to turnover to the manager. No sign of the manager at 11 pm except a very rude staff named Ricky when we were checking out at 3:45 am. He said NO shuttle for the next 2 days, and may remove the service altogether and no breakfast to take. I was the third family to checkout and asked if there is a Shuttle available and told me “ I will not repeat it for the third time “. Firstly, each family paid for each room (4). Second, we do not sleep together so we don't know what he said to the other families. Third, he was very rude as he speaks in a tone that is not for a front desk person. Fourth, no apologies or whatsoever to all the inconveniences and extra costs we incurred because of the shuttle issue. Shuttle iservice is one of the reasons why we booked there! Worst experience of all the travelling we had for a long time.
Stayed 1 night in Jan 2025

4/10 Poor

Joan Cristine

Traveled with family and small children, Traveled with group
Disliked: Staff & service, amenities
The person in the reception was very rude to say the very least. He was insolent, impolite, and insulting. At 4am, he made us feel so unwelcome that we will no longer consider staying there. We left pissed and so disrespected.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 7 nights in Jan 2025

2/10 Terrible

Haoming

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Joy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at a hotel or motel that requires a deposit. This one did. It also said it offered airport shuttle in the morning and evening, it did not. It was poorly kept. The Tv in the rooms was not hooked up. Many broken tiles, non functional amenities. I didn’t feel Comfortable taking a shower there.
Stayed 1 night in Jan 2025

2/10 Terrible

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La peor experiencia que tuve en mi vida, el hotel tiene bichos en las camas, desperté con picaduras en el cuerpo y el ojo hinchado Las sabanas tenian manchas, me quejé con el personal y ellos hicieron caso omiso a mis quejas
Stayed 5 nights in Jan 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
This property appears to be used as a halfway house or early release facility, or maybe to house homeless. Both keys we were given to our room didn't work, and the lock had damage indicated it had been smashed. There are prominent signs at the check in counter showing the price of everything - alarm clocks, chairs, ironing boards - and when I inquired about this, I was told these items are routinely stolen. We finally got into our room. It smelled funny, and there was an awful lot of yelling in adjacent rooms. The whole place felt quite sketchy. We checked out after about 15 minutes. Would never consider this place again, even in emergency circumstances.
Stayed 1 night in Jan 2025

2/10 Terrible

Vie-Wie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely filthy and run down. No service. Evening staff has an attitude and hates his life. Broken blow dryer. No TV remotes. Disgusting bathroom. Do not stay here. Avoid at all costs.

6/10 Okay

kris

Stayed 1 night in Jan 2025