Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic area
Lobby
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    ‪2 min drive‬
  • Deerbrook Mall
    ‪4 min drive‬
  • Golf Club of Houston
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪6 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites IAH Bush Airport – East

Humble hotel close to Humble Civic Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, complimentary toiletries, and hair dryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10226 square feet (950 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn & Suites IAH Bush Airport – East is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 355 out of 965 reviews
Rating 8 - Good. 198 out of 965 reviews
Rating 6 - Okay. 116 out of 965 reviews
Rating 4 - Poor. 107 out of 965 reviews
Rating 2 - Terrible. 189 out of 965 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Terence

Business traveler
Disliked: Staff & service

An UNcomfortABLE Stay Indeed...

TThey gave me a room that had roaches in it crawling around as soon as I opened the door. They tried to give me another room but the appliance didn't work. I stayed in that room overnight. The manager changed me out the next day and she was the rudest hospitality manager indeed. She yelled at me for what she says taking too long to move to the over room. She told me I was inconveniencing them now. She totally took a trouble situation for me and made it seem like I'm the problem. The audacity of this rude little woman to tell a guest they are an inconvenience when you just gave me a room where I killed 6 live roaches. Turns out the manager knew the room had roaches, she said it was the last person that stay in there. So why would you rent a room or rooms... Who knows... I had to let this unprofessional person know of 53 and I had stomach cancer I can't move like that but whether I could or not is not issue, it's the total unprofessionalist from this person in authority who got on my nerves so bad I literally got sick. Knocking on my door 3 different times while I was in the bathroom. She should be terminated. Working on hospitality management for 17 years and she is the worse. Does comfort inn do any company training cause this lady lacks it and home training as well. She made my stay there very uncomfortable indeed so I won't be returning knowing she there. Ghetto and Unprofessional.
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Liked: Cleanliness
Plan to pay for taxi shuttle to/from airport, the advertising re shuttle is wrong: it was available only 1 out of 4 times needed
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Feb 2025

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was amazing, I was always greeted when entering and leaving the property. Regarding the property, I saw roaches on 3 different occasions. The first was in the dining area behind the tea containers and the other two in my room. I attempted to call front desk to alert when I saw the last one in my room but the phone in my room did not work. I do have video of the roach on the wall in my room. Over all the property is ok but, I would suggest an exterminator.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tucker

Stayed 1 night in Feb 2025

4/10 Poor

Manuel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and spacious
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compliments to the staff

I will say that the staff and management at the Comfort Inn were professional, attentive, service orientated, and provided excellent customer satisfaction making my stay there better than I thought it would be. I was stranded in Texas and these people here made me feel like I wasn't alone and at home thank you for caring. I appreciate you.
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

fariba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Noe

Traveled with family
Liked: Cleanliness
Disliked: Amenities
When I arrived the young lady was very helpful and nice. Early the next morning the guy was asleep on the couch. I asked for a filter for my coffee in my room. He had none. No coffee in the dine room area made. Had to walk to the convenience store next door.
Stayed 1 night in Feb 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 8 nights in Feb 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

DIEGO

Stayed 1 night in Feb 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Keshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

William Leigh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The "shuttle service" was horrendous. We waited for 1.5 hours while watching other hotel shuttles come and go multiple times. The driver did not help us with our luggage or even get out of the vehicle to welcome us to his horrendous shuttle service. In fact the driver did not speak to us at all. The front door of the hotel was broken when we checked in. The elevator was broken the next morning. The rooms smelled like someone had been smoking three packs a day in them for the past twenty years.
Stayed 1 night in Feb 2025

8/10 Good

Alexis

Stayed 7 nights in Feb 2025

6/10 Okay

James

Stayed 4 nights in Feb 2025

10/10 Excellent

Nidia

Stayed 1 night in Feb 2025

6/10 Okay

john

Stayed 7 nights in Feb 2025

10/10 Excellent

Jacquelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best in the area. Has a good location and good breakfast
Stayed 1 night in Feb 2025

6/10 Okay

Tyriah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just somewhere to rest your head, nothing more. The area around is good and convenient but the place itself is kind of iffy. Whole place kind of smells and needs a good cleaning
Stayed 3 nights in Feb 2025

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower drain was so clogged that I ended up in ankle-deep in shower water.
Stayed 1 night in Feb 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Cancelled reservation didn't refund yet
Stayed 1 night in Feb 2025

2/10 Terrible

randy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025