Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic area
Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    ‪2 min drive‬
  • Memorial Hermann Northeast Hospital
    ‪3 min drive‬
  • Humble Museum
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪12 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites IAH Bush Airport – East

Humble hotel close to Humble Civic Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, complimentary toiletries, and hair dryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10226 square feet (950 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn & Suites IAH Bush Airport – East is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,226 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

6.8
Rating 10 - Excellent. 253 out of 746 reviews
Rating 8 - Good. 160 out of 746 reviews
Rating 6 - Okay. 89 out of 746 reviews
Rating 4 - Poor. 89 out of 746 reviews
Rating 2 - Terrible. 155 out of 746 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the property is deceiving. The lobby looks decent, but the elevator is old and moldy and has seen better days. The rooms are OK, and the bed is decent, however the mold on the ceiling is alarming. The free shuttle service is a nice offering in theory, but my driver wasn’t very helpful with my suitcases and his car was a pretty busted old van — plus he wouldn’t put on his seatbelt so the alarm went off for half the drive (by the way, he also sells puppies apparently from the ad on the back). I took Lyft the following day instead of doing the free shuttle mostly because I didn’t want to do another ride in the van with the seatbelt alarm blaring the whole time because he wouldn’t wear the seatbelt. I won’t be staying here again but it’s a whatever option if you need a cheap place to stay for a Houston layover.
Stayed 1 night in Nov 2024

10/10 Excellent

Lifen

Traveled with family
Liked: Cleanliness, amenities
Price was good. Room big and bed was comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Pratik

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kyra

Traveled with group
Disliked: Amenities
I was checked into a room that was occupied. The next room was disgusting, pubic hair on the sheets, smoke detector was missing and the wires were hanging, all of the face plates on sockets were broken and the plugs hanging, the tub was gross, overall worst experience ever! Total waste of money
Stayed 1 night in Nov 2024

10/10 Excellent

TOCCARA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Staff & service, amenities, property conditions & facilities
airport van ran from 5-10am and 6pm till 10:45. No mention was made of limited hours. When we arrived at the front desk at 09:45 for the last morning van, we were told that we failed to make a reservation the night before. We were required to Uber to and from airport. Tried to call front desk a number of times and never got an answer. Many of the TV channels on TV didn't work. The hotel is in need of some maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven, san franisco

Business traveler
Liked: Cleanliness, staff & service
Check in clerk was descheviled. Room was good. Breakfast was well appointed. Shuttle to airport was cramped and not communicated well by the front desk or the driver
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything thing bout it the staff service and all
Stayed 1 night in Nov 2024

10/10 Excellent

Toccara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edikan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient to all the places I needed here
Stayed 1 night in Nov 2024

10/10 Excellent

DjJeanuwine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy. Seems to be family owned, but very kind front desk rep
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From top to bottom worst stay ever. Horrible check in. Horrible customer service. Place smells.
Stayed 5 nights in Jul 2024

2/10 Terrible

Janet L

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was gross
Stayed 5 nights in Jul 2024

2/10 Terrible

Pamela

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy and staff polite. The hotel is very run down. Our bathroom tap was not attached to the counter. The bed was very comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness
The price was excellent. However, neither of the 2 TVs in my room worked because DIRECTV service was down. That pretty much made my stay while in the hotel room boring. And, there was scotch tape, keeping the 3rd floor elevator button on the wall. That was pretty cheap-looking. And, it was hard to find a front desk employee. They preferred to sit in the lobby on the soft sofa rather than stay behind the desk where they belonged. And, when I called several times on different days, no one answered the phone. They were probably talking or texting on the sofa in the lobby, like I saw almost every time I went in and out of the hotel. But, the most important thing was PRICE PRICE PRICE! Come to think of it, the hotel was pretty mediocre. But the price was worth the mediocrity.
Stayed 1 night in Aug 2024

2/10 Terrible

Janet L

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It smelled so bad! Rooms literally had garbage all over the dresser in our son’s room. My daughter almost fell through the floor in her room. They were going to switch rooms to have the staff open the new door to trash on counters etc. We got in after 1am and checked out asked for a refund and got another place to stay by 2am. After traveling it was not what we wanted to do. The gentleman who was working was so kind,apologetic,helpful and just very friendly. I felt bad for him because you could see that he was embarrassed.
Stayed 1 night in Jul 2024

2/10 Terrible

Khalil

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay at Comfort Inn & Suites IAH Bush Airport – East. The cleanliness of the hotel was subpar, with several areas visibly dirty and unkempt. Despite advertising an airport shuttle service, it was not provided, causing significant inconvenience. Additionally, the front desk staff was unhelpful and did not handle the situation professionally. I would not recommend this hotel based on my experience.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
I didn’t like being charged for wasting my food on blankets
Stayed 3 nights in Jul 2024

2/10 Terrible

jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
My reservation was cancelled without notice until the same afternoon i was scheduled to check in, Hotel claimed they were without Electricity for several days before my reservation, but they didnt bother to let me know earlier, so i could secure another hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Kibwe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A LITTLE DISAPPOINTED
I have one issue that was to be resolved but there was difficulty contacting the manager to solve it. This was very disappointing for me
Stayed 7 nights in Jun 2024

8/10 Good

LOUIS

Stayed 4 nights in Jun 2024