Comfort Suites Channelview - Houston East

2.5 star property

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Lobby
Exterior
Suite, Multiple Beds, Accessible, Non Smoking | Desk, iron/ironing board, cribs/infant beds, free WiFi
Free daily buffet breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$75
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
15813 2nd Street, Channelview, TX, 77530
  • Place, Port of Houston
    ‪4 min drive‬
  • Place, East Houston Regional Med Center
    ‪5 min drive‬
  • Place, Advanced DIagnostic Hospital and Clinic East
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgraded)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgraded)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Channelview - Houston East

Channelview hotel close to Port of Houston
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites Channelview - Houston East offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites Channelview - Houston East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Channelview
Comfort Suites Channelview
Comfort Suites Hotel
Comfort Suites Channelview
Comfort Suites Hotel Channelview

Comfort Suites Channelview - Houston East Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 186 out of 459 reviews
Rating 8 - Good. 71 out of 459 reviews
Rating 6 - Okay. 48 out of 459 reviews
Rating 4 - Poor. 51 out of 459 reviews
Rating 2 - Terrible. 103 out of 459 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Hector, Chanelview

Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no breakfast. Couldn’t get the remote to work went to front desk. The lady at the front told me they didn’t have anymore and she didn’t know how to fix it. Pool ladder fell apart as son climbed up it. Oh and the railing for the stairs is missing coming into the pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2025

2/10 Terrible

Hector, Chanelview

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for 3 days, no coffee or breakfast, the elevator didn't work for 3 days, no housekeeping room for 2 of the 4 days I stayed, the television didn't work, I had to bring one to the room I got so my children would be entertained
Stayed 3 nights in Oct 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area was ok, but room was horrible
Stayed 3 nights in Oct 2025

2/10 Terrible

Hector, Chanelview

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Flor E.

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in staff was very kind and try to help with the limited resources. Not enough key cards. No towels No breakfast Elevator won't stop at your floor. Toilet clogged need to change room. Not enough water pressure at the shower. Sofa stained and smell like pee. The few towels that we got were stained. Pillows smelly. In general Hotel need a lot of update and maintenance.
Stayed 1 night in Oct 2025

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities, room comfort
There no towels in our room,NO breakfast,not even coffe in our room and the hotel looks neglected, there is no maintenance
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First the receptionist couldn't find my reservation I had to call and HOTELS.COM SAID THERE WAS NO PROBLEM... BUT THE RECEPTIONIST CONTINUED TO TALK ON HER CELL PHONE.... THEN I RESERVED A SUITE KITCHENETTE AND SHE SAID THAT THERE IS NO KITCHEN IN THE ROOM AND THE AC IS BROKEN. PLUS SHE SAID THEY DONT SERVE BREAKFAST.... SO O vER ALL it was faulse advertisement... And she never was Able to check me inn... And she was supposed to cancel my reservation... But I see she didn't....
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernabe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Julian, Galena Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025

10/10 Excellent

Brigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Brigit

Stayed 2 nights in Sep 2025

2/10 Terrible

Cathy, Jonesboro

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me say this place needs to be shut down, close and demolished. There were no amenities at all. When I say none, no breakfast, no washer nor dryer, hell there was no ice machine. The place was dirty. The carpet in the room was damaged and dirty, kept my shoes on at all times. Elevator was iffy it stopped while going up. If you were not back by 11:00pm you were locked out of the hotel. There was a hand written note that said called this number once the doors were closed and locked. The person at the front desk was always gone with a sign that said be back in 20 minutes. The TV remote had no batteries. The wifi would go in and out. You could not use it after midnight. The room didn't smell, low pressure on the water that did not get hot. If you took a shower at night there was no hot water. Everyone had used it all up. I had 3 visitors, (roaches). I didn't invite them in, but I did introduce them to the toilet. To advertise as a non smoking hotel on Friday and Saturday you can smell cigarettes and pop smoke when you got off the elevator. You can stay here at your own wrist.
Stayed 4 nights in Sep 2025

2/10 Terrible

HOMERO, Brownsville

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, the room smells bad like on foot, the beds smelled dirty, there were cockroaches, the refrigerator was dirty with food...
Stayed 2 nights in Sep 2025

2/10 Terrible

sonya

Traveled with family
Disliked: Staff & service
Upon entering there was a roach on the dresser. One small towel and one large towel. Went down to the desk Anna asked for more towels only to be given another large towel and a bath mat. The toilet would not flush or even fill with water. Other than that the bed and pillows were really comfortable but had a few stands on the comforter.
Stayed 1 night in Sep 2025

2/10 Terrible

Cathy, Jonesboro

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and iron board were the only amenities they had. Dirty carpet, dirty room, no breakfast of any kind, no washer nor dryer, no snack area on the property at all, no ice machine nor ice anywhere on the property. No hot water and the pressure was low. I have seen about 3 roaches so far. The room did not seem. Thank God for that.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gil

Stayed 2 nights in Sep 2025

8/10 Good

Connie

Traveled with family
Liked: Staff & service
The website said the hotel had a buffet breakfast,they have no breakfast at all. No blow dryers in room.,toilet seat was broke, room smelled like mold. There was a coffee pot but no cups.
Stayed 1 night in Sep 2025

2/10 Terrible

Emmanuel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it advertised as a buffet breakfast and it was convenient since we were traveling with 3 kiddos and upon check in we were informed they stopped serving breakfast last week, would have been nice to know beforehand. The room we got was a suite it was big but it was in bad condition, the couch had rips and tears in it and the walls looked like they needed work. Later in the day our toilet got clogged (must have been by a previous guest because we had issues with it on the first flush) my husband went downstairs and was told they didn’t have maintenance and the lady at the front desk told my husband that he needed to unclog it himself then she told him she would come up to do it for us, that never happened we had to go downstairs to use the bathroom before going out to town. While we were away my husband called up there to see if they fixed it or if they could change our room, we were told they would take care of it, 5 mins later we get a call that it’s fixed not sure why it took them that long to get to it honestly. Also, the whole lobby area is hot and humid, the ice machines do not work and the gym isn’t even a gym. I would never stay here again
Stayed 2 nights in Sep 2025

8/10 Good

Norma and Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The mexican lady was aweso.e but the other 2 girls was unprofessional. I could smell Marijuana on them and one of them stayed outside all the ti.e.
Stayed 2 nights in Aug 2025

2/10 Terrible

Aone

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken shower head. Room was not cleaned thoroughly.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

No breakfast,

Stayed 2 nights in Aug 2025

2/10 Terrible

Fidel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches crawling on the walls. Dirty spots everywhere
Stayed 3 nights in Aug 2025