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Country Inn & Suites by Radisson, Houston Northwest, TX

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Houston Northwest, TX

Lobby
Outdoor pool
Business center
Free daily full breakfast
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Outdoor Space
  • Parking included
  • Free WiFi

Explore the area

Map
12915 FM 1960 Rd W, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Sam Houston Race Park
    ‪10 min drive‬
  • Willowbrook Mall
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Houston Northwest, TX

3-star aparthotel in FM 1960
This smoke-free aparthotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV with satellite channels. Premium bedding, a coffee/tea maker, and free local calls are among the other amenities available to guests. Limited housekeeping is available.
Country Inn & Suites by Radisson, Houston Northwest, TX offers 65 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Country Inn & Suites by Radisson, Houston Northwest, TX features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly aparthotel also offers a library, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

Country Inn & Suites by Radisson, Houston Northwest, TX is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch TV with premium satellite channels
  • Library

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Business center
  • Desk
  • Desk chair
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: USD 57.50 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a hospital

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 65 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 57.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 57.50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The seasonal pool will be open from May 31 to October 31

Property is also known as

Holiday Inn Express Houston-Nw
Country Inn Carlson Houston Northwest TX
Country Carlson Houston Northwest TX
Country Inn Suites by Radisson Houston Northwest TX
Country Inn & Suites by Radisson, Houston Northwest, TX Houston

Country Inn & Suites by Radisson, Houston Northwest, TX Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 247 out of 829 reviews
Rating 8 - Good. 219 out of 829 reviews
Rating 6 - Okay. 135 out of 829 reviews
Rating 4 - Poor. 95 out of 829 reviews
Rating 2 - Terrible. 133 out of 829 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Close the place down.

Long list of negatives, in not one but both rooms. Bedbugs. Cockroaches everywhere . Live ones. Heater was not working. Loose bathroom fixtures.
Stayed 1 night in Feb 2025

8/10 Good

Kim

Business traveler
Liked: Room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
The hotel is run down. Walls were very dirty. Smelled funny. Our toilet broke. Outlets are outdated, hard time charging our phones. Major updates need to be made.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kendra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Carpets needed maintance. Had to change rooms on first day of stay since room smell like there was humidity around. Second room was in better condition but saw little roaches in the bathroom. Lobby was okay but hallway carpets were out of maintenance with stains on them.
Stayed 4 nights in Feb 2025

2/10 Terrible

Aiden

Traveled with family
Disliked: Cleanliness, room comfort

Beware!!! Don't Stay Here!! ROACHES! DIRTY!

Beware, There were roaches crawling all over the room. The carpet, walls, curtains, chairs, and bathroom were filthy. I didn't use the shower because it was filthy. This place should be shut down. I went to talk to the front desk and they didn't seem to care. The front office just said, "Ok, I'm sorry."
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Beware, There were roaches crawling all over the room. The carpet, walls, curtains, chairs, and bathroom were filthy. I didn't use the shower because it was filthy. This place should be shut down.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michelle

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this room on its rating and this was not a 5 star or better rated room… dogs barking, smelled funny. No hot water to shower with.
Stayed 1 night in Feb 2025

4/10 Poor

Brenna

Traveled with family
Disliked: Cleanliness, room comfort
They placed a $50 deposi on my card and told me it would be released but instead they charged the card. I returned the key card and did not damage any property.
Stayed 2 nights in Feb 2025

6/10 Okay

Rachel

Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Property conditions & facilities
This is more like a motel 6…With a name like “country Inn and Suites “ I thought it would be more upscale.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
We stay here several times per year when in Houston to visit the grandkids. It’s quiet, the beds comfortable, and the breakfast is always hot and plentiful.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jason

Disliked: Cleanliness, room comfort

DO NOT STAY HERE!!!! IT’S A RISK TO YOUR HEALTH!

DO NOT STAY HERE! First of all, the lobby looks NOTHING like the pictures. Very dark and dingy. Immediately upon entering the lobby there was a strong smell of mold. I’m a mold remediator, so I know how it smells. Decided to see the room before we decided to stay or not. Second floor before exiting the elevator there was a strong smell of marijuana. Dark, dingy room, nasty carpet and musty smell. AC unit was rusty and nasty. I immediately went back down to the front desk and asked for a refund. Front desk attendant was nice and offered another room. I said no and asked for a refund. She said they would refund but I needed to contact Hotels.com for them to refund from their end. The Hotels.com rep was very nice and apologetic about the conditions. They were able to speak with the property Front Desk attendant and the refund was credited back to us. Bottom line, don’t be fooled by the pictures. This property has not been maintained well and, in my opinion, is a risk to anyone’s health especially if one is sensitive to mold.
Stayed 2 nights in Nov 2024

4/10 Poor

Devetra

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, room comfort

Roaches

They litterally had roaches crawling on the wall. The bathroom has mold and peelong paint. Do not reccommend
Stayed 1 night in Jan 2025

2/10 Terrible

CaLyn

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in bad shape.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

angela

Disliked: Cleanliness, property conditions & facilities
Literally had roaches
Stayed 5 nights in Jan 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, property conditions & facilities
Roaches at the property, needs to be updated , it doesn’t look good in the inside of the rooms , need new tubs and toilets in the restrooms.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rick

Business traveler
Disliked: Cleanliness, property conditions & facilities
Had to book tue agent and wrong date was reserved , had to pay again on check in ,could not get refund for wrong date book by agent. If that is how that motel operates I will make sure is is not book with by any of us in our company.
Stayed 1 night in Jan 2025

6/10 Okay

John

Traveled with pets
Property needs renovation
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Will not stay here again

Dirty, stained, walls, moldy smell. Property needs lots of repairs & updates. Dirty towels. Hotel is understaffed. Breakfast items ran out pretty quickly ( juice, waffle mix, milk, coffee, eggs, & potatoes). Only one employee working at the breakfast station was not enough. Hotel has many negative reviews on other travel sites, which we didn’t see in hotels.com. Unfortunately, we didn’t compared reviews on other sites prior to arrival.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Needs Repairs

This hotel is old, needs repairs, the sink leaked and wet the floor.
Stayed 3 nights in Dec 2024

2/10 Terrible

Olson

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Big roaches!!!
Stayed 1 night in Dec 2024