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Courtyard by Marriott Houston Brookhollow

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Houston Brookhollow

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Room, 2 Double Beds (Hearing Accessible) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
BBQ/picnic area
Daily full breakfast for a fee
Breakfast, dinner served; American cuisine, pool views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Karbach Brewing
    2 min drive
  • Memorial Hermann Greater Heights Hospital
    3 min drive
  • The Heights Theater
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    34 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Room, 2 Double Beds (Hearing Accessible) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sheraton Houston Brookhollow Hotel

Pool
Hot Tub
Pet friendly
Parking included
4.1 out of 5, Very Good, (1012)
Sheraton Houston Brookhollow Hotel

About this property

Courtyard by Marriott Houston Brookhollow

Hotel in Lazybrook/Timbergrove
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Courtyard by Marriott Houston Brookhollow features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 468 square feet (43 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site.

Courtyard by Marriott Houston Brookhollow is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Bistro - Overlooking the pool, this bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Houston Brookhollow Hotel
Courtyard Marriott Brookhollow Hotel
Courtyard Marriott Houston Brookhollow
Courtyard Marriott Brookhollow
Courtyard By Marriott Houston Brookhollow Hotel Houston
Courtyard by Marriott Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow Houston
Courtyard by Marriott Houston Brookhollow Hotel Houston

Courtyard by Marriott Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 507 out of 1008 reviews" "
Rating 8 - Good. 298 out of 1008 reviews" "
Rating 6 - Okay. 96 out of 1008 reviews" "
Rating 4 - Poor. 51 out of 1008 reviews" "
Rating 2 - Terrible. 56 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Annika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Becky

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but I probably would not go walking around in the dark at night in the area surrounding the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay review
Our stay was good except for a couple of items. There was no room cleaning during our stay. We had to get towels from front desk daily. The tub didn't drain well, and the TV had several vertical lines running through it. Other than those above mentioned items, our stay washood
Stayed 2 nights in Aug 2024

8/10 Good

Judy R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
I booked a room here when the AC randomly went out at home, and it was near work. I did book a small staycation here back in 2020, so knowing the hotel was also a factor. The staff were all very friendly and helpful, and check in was easy. My room was clean and had plenty of towels, and the water pressure in the shower was perfect. I have no complaints, and I would happily stay here again in the future.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professionally Inept Staff
Worst customer service experience ever (and I’m a relatively frequent traveler). The woman who was the on-site manager had very limited professionalism and spoke disparagingly to me just because I asked for a third trash bag to empty our food-related waste (she gave me 2 small bags. The small waste bin in our room was full and we didn’t want to leave the room untidy because of the additional trash.) No microwave. The refrigerator couldn’t even fit 2 small-sized to-go plates with 3 bottles of water. Except you’re comfortable with being treated very poorly, I don’t recommend this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing from the time of check in to check out. Thank you for the hospitality
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

David

Booked a King..it WAS a king but was a handicap accessible room...don't need that and didn't like it. Wifi was TERRIBLE...attempted to upgrade, front desk said I needed to call an 800...wasn't worth it. NEVER able to access the upgrade, charged for it on the bill anyway.
Stayed 1 night in Jul 2024

10/10 Excellent

Danet

Liked: Cleanliness, property conditions & facilities
As soon as I arrived, Gilbert greeted me with a great smile and charisma which made my stay even more pleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Toriano

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Patrick

Business traveler
Liked: Room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Javier, Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse experience I have ever had with a Marriott hotel, the staff was not courteous in customer service, the room was dirty and smell, the internet was mostly trashed and they didn’t have any response to a solution. In general not expected for a Marriott
Stayed 3 nights in Jul 2024

4/10 Poor

Jose

Traveled with family
Liked: Staff & service
Room had roaches and entire floor smell Marijuana..nothing was done about it so ended up checking out a day early and went to another hotel
Stayed 4 nights in Jul 2024

4/10 Poor

Rudy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It smelled like mold. I was scared of bed bugs. I should have checked reviews before booking but I went with the closest hotel near the venue.
Stayed 1 night in Jul 2024

8/10 Good

Sharmaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yolanda who made breakfast was friendly and even though she was trying to prepare multiple individuals breakfast she kept a smile on her face and was extremely effficient
Stayed 4 nights in Jul 2024

10/10 Excellent

Mercedes

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

LB

Traveled with group
Disliked: Staff & service
Didn't like the upkeep
Stayed 2 nights in Jul 2024

10/10 Excellent

Chie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues! Would stay here again.
Stayed 3 nights in Jul 2024