4/10 Poor
Johanna
Business traveler
Apr 29, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Horrible stay
Where do I start. It starts with my credit card not being able to be charged so I had to use another credit card that has no mileage on it I called my bank and they say that there has been no charges against this card so the machine was not working stop next we're going to our room and the TV is not working they send up a guy that looks like he's homeless looks at the TV and says oh this is one of the old TVs we can't program this we need to send somebody to program it next they come in the following day and say no we can't do it so we need to change rooms so now we change rooms pack everything up change rooms like to go to the swimming pool but we were told the swimming pool is no longer open but we got the hotel with the swimming pool and finally are great vacation and I'm joking we were going to be charged for parking that we didn't even use because we were handicapped so I parked out in front I'm very disappointed and how everything was handled and probably will never ever stay at this hotel again but something should be done because it was not a very good stay
Johanna
Stayed 3 nights in Apr 2025