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Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Breakfast, lunch and dinner served
Suite, 1 King Bed with Sofa bed (1 Bedroom) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Suite, 1 Bedroom (Microwave) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Gym
$95
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
7611 Katy Fwy, Houston, TX, 77024
  • Memorial Park
    ‪2 min drive‬
  • Houston Arboretum and Nature Center
    ‪3 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Microwave)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Microwave)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Microwave)

Suite, 2 Bedrooms (Microwave) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Microwave)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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Exterior detail

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4.1 out of 5, Very Good, 2,484 reviews
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About this property

Crowne Plaza Houston Galleria Area by IHG

3.5-star hotel in Greater Uptown
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Houston Galleria Area by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Crowne Plaza Houston Galleria Area by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 30 2025 to August 9 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from June 30 2025 to August 9 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness
Great rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional, highly recommended
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities
Itba nice hotel but they was doing construction.
Stayed 1 night in May 2025

4/10 Poor

Tony

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was misrepresented. Photos did not even remotely match the current state of the hotel. No mention of construction, noise, or debris. It is listed as being in the galleria but it’s not. Much better options are available.
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Stayed 1 night in May 2025

6/10 Okay

Jane

Traveled with partner
Disliked: Property conditions & facilities
Disappointed the hotel was under construction and not told in advance. I would not have chose this hotel (see pictures). Room is SUPER loud from highway noise and difficult to sleep. Traffic is heavy and goes all night long. The room was big BUT not able to take advantage the room since the kitchen was not complete. The bathroom need major work. The shower does not work properly-the shower head is broke and the water pressure is terrible. The room should have been discounted due to construction. The hallways were fifthly and full of construction debris.
Stayed 2 nights in May 2025

10/10 Excellent

Ruperto, Frisco

Stayed 6 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
It was okay
Stayed 1 night in May 2025

10/10 Excellent

Ahmed

Stayed 1 night in May 2025

10/10 Excellent

Jose L.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

j

Stayed 3 nights in May 2025

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Nancy

Traveled with family
Disliked: Amenities
We did like our Stay at some point but came across a disappointment Issue with your Staff after Paying a Lot for two nights they overcharged US double. One transaction on my card and the other transaction on my husband's card. I don't think the gentleman working their new his job well and was in a hurry to clock out for his shift. Hopefully Crowne Plaza Hotel will credit the amount back but I won't know until maybe 5 to 7 business days and checking through my bank. I was told by the Male manager when I checked out that I was going to be reimbursed for my deposit and the breakfast fee ! They don't even offer complimentary breakfast that's ridiculous! Then when I spoke to the Female manager about our incident she offered us a complimentary breakfast vouchers but then in the end they still charged us for the breakfast! I won't be giving my Business to this hotel anymore ever Again !! And I actually rented it this spot because it was a last minute choice and it was my Birthday . I didn't think I was going to go through all that on my special day !
Stayed 2 nights in May 2025

10/10 Excellent

Welton, El Sobrante

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, food in the restaurant, and our room was excellent and seemed to be recently renovated. However, because of that, our stovetop and microwave were not connected. Whenbwe notified the front desk, the maintenance person immediately brought us a microwave and explained to us the room needed the electrical finished and would be completed upon the completion of the construction taking place at the property. Minor inconvenience for us.
Stayed 2 nights in May 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. It was a wonderful stay. I will use them again when I go back to Houston. --What I didn't like was that I paid at the hotel and got a receipt and it was 130$ less than what Expedia quoted me. I reported this with my receipt asking for the adjustment, and Expedia refused to refund my money.
Stayed 2 nights in Feb 2025

4/10 Poor

kate

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Willie

Stayed 1 night in Apr 2025

2/10 Terrible

Kennedy

I never made it to the hotel because of a medical emergency and reached out via chat to inform them but never got a response and was charged for the entire stay even though I never showed up. Very insensitive!
Stayed 3 nights in May 2025

10/10 Excellent

Sanchari

Stayed 2 nights in May 2025

10/10 Excellent

Simon R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lance Hockly

They are in the process of refurbishing which is great to see.
Stayed 7 nights in May 2025

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Iesha Davette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 2 nights in May 2025

10/10 Excellent

Iesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 2 nights in May 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio Lamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025