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Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Breakfast, lunch and dinner served
Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Suite, 1 Bedroom (Microwave) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
7611 Katy Fwy, Houston, TX, 77024
  • Memorial Park
    ‪2 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • The Galleria
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Microwave)

Suite, 1 Bedroom (Microwave) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Microwave)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Microwave)

Suite, 2 Bedrooms (Microwave) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Microwave)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2121)
$140 nightly
The price is $140 total
includes taxes & fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Crowne Plaza Houston Galleria Area by IHG

3.5-star hotel in Memorial
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Houston Galleria Area by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Crowne Plaza Houston Galleria Area by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 520 out of 1008 reviews
Rating 8 - Good. 222 out of 1008 reviews
Rating 6 - Okay. 102 out of 1008 reviews
Rating 4 - Poor. 80 out of 1008 reviews
Rating 2 - Terrible. 84 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Traffic is a mess
Stayed 1 night in Mar 2025

4/10 Poor

Sabrina

Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly helpful and considerate, asking if I had a room preference, and managing to somehow give me one of the most pleasant and quiet hotel rooms I've ever been in. The beds were clean, cozy, and so comfortable I seriously considered asking if I could check back in later for an afternoon nap. This hotel is very affordable compared to some others around the same area, and it's close to everything from shopping to food. Definitely going to come and stay here again!
Stayed 1 night in Mar 2025

8/10 Good

Savannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel & front staff but unfortunately there was a marble table placed in front of the sofa in our room. As we were getting ready to head to the airport I jammed my pinky toe, into that table. My husband had to push me down on a luggage cart. Please for future accidents buy a wheelchair. Accidents happen! A wheelchair would’ve helped! Flights were missed due to me being unable to walk even put pressure on my right foot.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe area
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia, Huntsville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally stay at Hilton Honor locations. But for the high prices in this area in Houston, decided to try Crowne an IGA company. The rooms are almost half the price and they are bigger and comfortable. This will be my new go to in Houston. Very impressed.
Stayed 1 night in Mar 2025

8/10 Good

Will

Disliked: Amenities
Fine
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good will be back
Stayed 1 night in Mar 2025

6/10 Okay

Tracy, Edmond

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel itself was nice. Breakfast buffet had good selection and tasted good. Location is ok, but is right next to a freeway so it is noisy if your room is on the freeway side of the hotel.
Stayed 1 night in Mar 2025

8/10 Good

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharee

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the front desk recipient was very nice and helpful
Stayed 1 night in Mar 2025

8/10 Good

Aaron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The property is stylish with a very open concept. Has a new feel. Rooms are large and spacious. Lots of electrical outlets.
Stayed 1 night in Mar 2025

10/10 Excellent

Paris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room
Stayed 2 nights in Mar 2025

6/10 Okay

Sonya

Disliked: Staff & service
They were very busy & did not have staff for the crowd. It took hours for housekeeping & the front desk had an attitude when we called about it. She told me to be patient…it was 7pm…
Stayed 4 nights in Mar 2025

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

10/10 Excellent

lanora

Stayed 1 night in Mar 2025

8/10 Good

charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent is just about all respects: would definitely stay there again, and do highly recommend. Only 2 lesser issues: pool was being renovated so we were not able to use, hvac unit in initial room had failed so we had to insist on reassignment. Overall excellent facility with very competent staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shanequa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sweet amd helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Tangina

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a very nice stay however the hallways could use more attention and the outside when I pulled up made me feel like the inside would be horrible but that wasn’t the case on the inside.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Stayed 3 nights in Mar 2025

8/10 Good

Francheska

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveled with family for the weekend

The front desk staff was amazing. I appreciated the text messages to see if I was enjoying my stay or needed anything. Very responsive and accommodated requests quickly. However the restaurant staff/service could have been better. The property was undergoing renovation during my stay but nothing too noisy or worth complaining about. I would stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Kelly

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Overall super happy with our stay. Was bummed that their restaurant was still under construction and breakfast wasn’t an option but I wish we could have stayed here for the 2 weeks after we bounced around to different hotels while we were in housing limbo thanks to mold.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely AVOID this Hotel

I have never left a negative review (just don't have the time), but this time I felt strongly enough to where I will. I would highly recommend NOT staying at this hotel. 1) The hotel location is right next to a busy highway and arterial road so there is constant loud noise of cars, trucks and motorcycles. I live in the city so noise rarely bothers me but this was really bad. 2) This hotel is under major renovation with dust, wet paint, orders of paint thinners on the guest floors, not to mention construction materials, trash, drywall crumbs, other rubbish all over the hallways. One would think the hotel will ask the contractor to clean up a bit before they leave for the day. 3) The fire alarm in my first room was chirping every 20 mins throughout the night. The hotel moved me to a new room because they apparently "couldn't fix the wiring problem", but I noticed someone checking in to the same room that night. 4) The second room I stayed in had a strong smell of BO and cigarettes. Then in the middle of the night, someone in the adjacent room (connected by internal doors) or hallway was smoking... I was of the understanding that this hotel was a non-smoking premise. 5) I checked out one night early as I simply couldn't handle the BO in my room. When I explained my experience to the front desk manager on duty, her response was "well, it's spring break and we have many leisure travelers right now staying on our property".... not even a single word of apology...
Stayed 3 nights in Mar 2025