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Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Standard Room, 2 Queen Beds (WorkLife) | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Breakfast, lunch and dinner served

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Richmond Avenue
    7 min walk
  • Slowpokes
    5 min walk
  • Hermann Park/Rice U Station
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    41 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Houston - Greenway Plaza

Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1011)
The price is $118
per night
$138 total
includes taxes & fees
Jan 6 - Jan 7
DoubleTree by Hilton Hotel Houston - Greenway Plaza

About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5-star hotel in Greenway Plaza-Upper Kirby
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 400 out of 1009 reviews" "
Rating 8 - Good. 222 out of 1009 reviews" "
Rating 6 - Okay. 151 out of 1009 reviews" "
Rating 4 - Poor. 102 out of 1009 reviews" "
Rating 2 - Terrible. 134 out of 1009 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Veron

Liked: Cleanliness, staff & service, amenities
The property and my room was clean, but it was apparent that this was an older building. The staff were very helpful as well.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Parking getting to the hotel was limited. You had to park check in, and then go to a parking garage and walk back. No free parking, you had to pay to park. Getting out of the hotel if it was check in/out time was horrible. Too many cars and too little room. The elevators also took forever to arrive. Once again at check in/out time you were waiting for 10 minutes for the elevator.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taneka

Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Stayed 2 nights in Sep 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keys didn’t work for the room doors. That was frustrating. Otherwise great hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Evangelique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was fine except the fact that the elevators were not working in the parking garage, so when we parked on the 2nd floor we did not have a way in to the building we had to walk down to the bottom floor and enter in the main entrance. A little inconvenient having my children and luggage.
Stayed 1 night in Sep 2024

4/10 Poor

Tony

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorothy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Stayed 1 night in Sep 2024

4/10 Poor

Douglas

Disliked: Cleanliness, property conditions & facilities, room comfort
Black sludge in sink
The hotel room had a black sludge in the bathroom sink. After switching rooms the other room had a musty l/moldy smell.
Stayed 1 night in Sep 2024

8/10 Good

Shontae

Traveled with family
Liked: Cleanliness, staff & service, amenities
Elevator didn’t work
Stayed 1 night in Aug 2024

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, refreshed property with spacious room. Security latches on the room door were broken and dated. Hospitality was a bit lacking and rude about using the restaurant with an outside food item.
Stayed 3 nights in Sep 2024

10/10 Excellent

Felecia

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

Nadeem

Liked: Staff & service
Disliked: Property conditions & facilities
Great location and caring staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Staff needs a hospitality lesson
The Staff was NOT professional at all. Front desk area was rude. Paid for parking, and when trying to get out, the phone that controls the opening the gates was not charged so had to wait 10 plus mins for them to charge there phone. Elevators was not working in months (I use to stay there often). Location is great but the building and staff are not. The staff was arguing with me and deactivated my card to start more tension instead of conflict resolution
Stayed 1 night in May 2024

6/10 Okay

sheng

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
broken elevator to the parking garage was inconvenienced, my parents are 91 years old, they had hard time using garage stair with luggage
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Yvette, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and professional. My room was clean and neat. There was; however, a smell of mold or mildew when entering the hotel lobby that was pretty strong. The outdoor pool area wasn’t very appealing. Other than that, no complaints.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Adriene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024