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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, Tempur-Pedic beds, desk
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Serves breakfast, lunch, and dinner
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 1 King Bed

7.4 out of 10
Good
(23 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(30 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 1 King Bed (Worklife)

7.6 out of 10
Good
(16 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(9 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, Tempur-Pedic beds, desk

Junior Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5-star hotel in Greenway Plaza-Upper Kirby
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 8 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 411 out of 1007 reviews
Rating 8 - Good. 207 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 103 out of 1007 reviews
Rating 2 - Terrible. 139 out of 1007 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Disliked: Property conditions & facilities

Good Price, Clean Rooms & Beds, but needs updating

I was disappointed. The elevator and the parking garage entrance is in bad need of cleaning and sprucing. because it looked like a low budget hotel. The entire hotel is in need of refreshing. I was especially dissatisfied that there was no mini fridge in the room. I honestly cannot remember the last time I stayed in a room without a mini fridge. The breakfast was good, but a little overpriced. 1 buffet 1 coffee and $5 tip was over $28.00. I stayed here a few years ago and really enjoyed it but was disappointed this time.
Stayed 2 nights in Mar 2025

8/10 Good

Sabrina

Liked: Staff & service
Overall the property needs updating , mold in the bathrooms the staff was very helpful. and tried to make things right.
Stayed 3 nights in Mar 2025

6/10 Okay

Vishval

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Mar 2025

6/10 Okay

Amira

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The thermostat in the room was not working and the bathroom sink did not drain well holding dirty water for a long time!!
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Sergiy

Disliked: Staff & service, property conditions & facilities
Stuff
Stayed 1 night in Mar 2025

6/10 Okay

Monica

Traveled with family
Liked: Staff & service, amenities
Rusty bathrooms, parking not as clean as expected.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was good. We did request more towels and never recieved them
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. No problems with anything in the room. The only thing i didn't like is I paid for the parking garage and you take one elevator and have to go down to first floor to take the other elevator to your floor. I stayed in the 12th floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Barshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 3 nights in Mar 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Rosella

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paying for parking sucked. Having to go up and down elevators to go from parking garage to room sucked. Not having a free continental breakfast sucked. Room had the mildewy smell of an old and dirty property.
Stayed 1 night in Mar 2025

6/10 Okay

Douglas

Business traveler
Liked: Cleanliness, staff & service
Place is under construction always an elevator issue, cable was out, tv’s are not a consistent size in standard rooms. I’ve stayed multiple times which is why I know.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and had a nice view of the city. Finding carts if you had a lot of lounge was difficult but I also didn’t ask front ask if they had some in the back. The room was spacious. Also enjoy happy hour and the market pantry and vending machine were priced fairly.
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Juanita, Harlingen

Business traveler
Liked: Cleanliness, staff & service
Friendly staff clean environment love that they come and tiddy and refill your room without have to let them know.. Location was great for me was going to medical center didnt like you have to pay for Parking i asked abt Pool they told me the hrs.didnt mind to tell me Pool was not in service .. Upsetting when the amenities not working plus they forget to tell you. Room had the old smell
Stayed 2 nights in Feb 2025

10/10 Excellent

Yauheni

Liked: Amenities
Everything was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean hotel, the only issue was we had a hard time scanning out with our car......the scanner wouldn't work right away
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to spend a couple days and explore Houston. Not right on top of the museum district but definitely close enough. Room felt very clean and housekeeping came daily to take towels and straighten up. The location is very convenient and a short walk to Levy Park if you have children. Highly recommend and would definitely stay again.
Stayed 3 nights in Mar 2025

6/10 Okay

LaToya

Stayed 3 nights in Mar 2025

10/10 Excellent

PIER

Stayed 2 nights in Mar 2025

8/10 Good

gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and organized
Stayed 2 nights in Mar 2025

10/10 Excellent

Dellica

Stayed 4 nights in Mar 2025