Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Exterior
Standard Room, 1 King Bed | Room amenity
Point of interest
Serves breakfast, lunch, and dinner

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Richmond Avenue
    ‪7 min walk‬
  • Greenway Plaza
    ‪8 min walk‬
  • Lakewood Church
    ‪17 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5-star hotel in Greenway Plaza-Upper Kirby
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 401 out of 1002 reviews" "
Rating 8 - Good. 216 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 134 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Stayed 1 night in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

QuoVadis

Stayed 2 nights in Sep 2024

8/10 Good

Steven

Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ESSEMBE MOUKETEY

Stayed 2 nights in Sep 2024

4/10 Poor

ivan a

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Q.
Stayed 4 nights in Oct 2024

4/10 Poor

stephanie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
rooms, lobby and entry all smell like marajuana. Outside is very run down. Not interested in staying again
Stayed 1 night in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Several of the vending machines didn't work.
Stayed 1 night in Oct 2024

6/10 Okay

Avash

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Scary elevator, dirty towels
Stayed 1 night in Oct 2024

6/10 Okay

Pablo

Liked: Cleanliness
Disliked: Property conditions & facilities
They failed to let guest know that parking elevators weren't functioning and no access to the building from garage. Had to carry luggage multiple stair cases
Stayed 2 nights in Oct 2024

8/10 Good

Elwood

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Destinee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS GUSTAVO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Oct 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2024

8/10 Good

Gwenzetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but watch out
It was a good stay. The room smelled like poop when we first got there.
Stayed 3 nights in Oct 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a nice hotel, lobbey was nice and rooms nice. The parking garge elevator was not operating and the door to the hotel fro. The parking garage was not working half the time. You were able to leave the hotel theough it but not enter. You had to walk out through where cars were coming in and going out to access the front door. Front desk woman who chwcked us in was extemely nice.
Stayed 3 nights in Oct 2024

8/10 Good

Vaithianathan

Disliked: Staff & service
No hot water
Stayed 1 night in Oct 2024

4/10 Poor

Frank

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vaughn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property nothing bad to say.
Stayed 1 night in Sep 2024

8/10 Good

ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Obada

Stayed 3 nights in Sep 2024

2/10 Terrible

Mawuli

Disliked: Cleanliness, property conditions & facilities
They are still doing renovations, hot water is not working
Stayed 1 night in Sep 2024