DoubleTree by Hilton Hotel Houston - Greenway Plaza

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Business center
Exterior
Meeting facility
Bar (on property)
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

Map
Houston, TX
  • Greenway Plaza
    ‪1 min walk‬
  • Lakewood Church
    ‪5 min walk‬
  • Rice University
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

One King Bed

  • 430 sq ft
  • Sleeps 2

Deluxe Room, 1 Queen Bed

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Bed Corner Room Non Smoking

  • City view
  • 430 sq ft
  • Sleeps 2

Deluxe Room, 1 King Bed

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, One King Bed

  • 430 sq ft
  • Sleeps 4

One Queen Bed

  • 430 sq ft
  • Sleeps 2

Room, Accessible, City View

  • City view
  • 430 sq ft
  • Sleeps 4

Two Queen Beds

  • 430 sq ft
  • Sleeps 4

Two Queen Accessible Bathtub

  • 430 sq ft
  • Sleeps 4

Presidential Suite, 1 King Bed

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Murphy Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Houston - Greenway Plaza

4-star hotel in Greenway Plaza-Upper Kirby
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Houston - Greenway Plaza features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A complimentary area shuttle within 3.00 miles is available for guests. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel Houston - Greenway Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
DoubleTree by Hilton Hotel Houston - Greenway Plaza has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Greenway
DoubleTree Hilton Greenway
DoubleTree Hilton Hotel Greenway
DoubleTree Hilton Hotel Houston Greenway Plaza
DoubleTree Hilton Houston Greenway Plaza
DoubleTree Hotel Greenway
Greenway DoubleTree
DoubleTree Hilton Hotel Greenway Plaza
DoubleTree Hilton Greenway Plaza

DoubleTree by Hilton Hotel Houston - Greenway Plaza Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 509 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 104 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dayquon

Stayed 1 night in Feb 2025

8/10 Good

Gabrielle

Stayed 1 night in Dec 2024

4/10 Poor

Shantel

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very accommodating and helpful, we had problems with the heater and AC. The desk in the room leg was falling apart and there wasn’t a refrigerator in the room. The one of the cabinet had water stains or mold on the bottom of it. The scan code to talk to the front desk was unreadable to contact the front desk.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Samantha Hinton

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Markayla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will say the hotel itself was great. The room was clean and comfortable, and the staff was great! My only problems were the parking situation and the escalators to get to the hotel. The parking garage is an absolute nightmare to get to and to get into. The daily parking rate is soooo expensive. I had several issues with my room key to get out of the garage when I was in and out. Had to go to the front desk twice to get it fixed. Another issue was the escalator after the dreaded parking garage. Two sets of escalators were not working on and off my entire stay. I had to hike up all the stairs with my luggage. Sometimes they worked and sometimes they didn’t which made it difficult to get in and out the hotel. The hotel itself was great as I said earlier, but the services and outside parking situation need to be improved and priced better.
Stayed 3 nights in Jan 2025

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to venue for a party
Stayed 1 night in Feb 2025

4/10 Poor

Karel

Disliked: Cleanliness, property conditions & facilities, room comfort
bathroom was outdated and heat didn’t work to much
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Feb 2025

2/10 Terrible

Ali, Houston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Is not clean
Stayed 1 night in Feb 2025

10/10 Excellent

Jerrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and super clean I love the beds and the pillows soooo comfortable lol thank you!
Stayed 1 night in Feb 2025

8/10 Good

sheryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Sandra

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Could be great

I was going to take a picture but I decided not to. Very dirty window ledge had bugs and old food. Hallway carpets begging to be cleaned. It has such great potential but they really need to spend some money to clean this place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Zoe

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Great staff, very tired hotel building.

The staff who welcome you at the double tree are lovely (especially the shuttle bus / parking crew) and they are doing their best with a very old building. Our room was clean but really tired, with several broken things upon our arrival (door handle, safe etc). Breakfast is unimpressive for what it costs, but again, the staff are kind and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Very welcoming and love the chocolate chip cookies! Will definitely stay there again!
Stayed 1 night in Feb 2025

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were very good. Douglas, in the bar, was very good to us. We did have a cricket hiding in our room, but he became a friendly novelty. Thought the $40 a day for parking was a little steep.
Stayed 6 nights in Jan 2025

6/10 Okay

Gina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
It was nice. I don’t feel like it was with the money. A hotel down the road was less expensive by $60-70 but I needed to be at this hotel due to certain circumstances. Breakfast was not free and I had to pay to park. I just don’t feel like it was worth the money. Room was clean, hotel was nice but nothing above average. I would never stay here if it wasn’t required.
Stayed 1 night in Jan 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would stay at this place again!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Diana, Redmond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025