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DoubleTree by Hilton Hotel Houston - Greenway Plaza

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Business center
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pool
  • 24/7 front desk
  • Breakfast available
$102
includes taxes & fees
Aug 23 - Aug 24

Explore the area

View in a map
Houston, TX
  • Greenway Plaza
    ‪1 min walk‬
  • Lakewood Church
    ‪5 min walk‬
  • Rice University
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 430 sq ft
  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bed Corner Room Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

King Bed Corner Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, One King Bed

Deluxe Suite, One King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4

View all photos for One Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed

8.0 out of 10
Very good
(65 reviews)
  • 430 sq ft
  • Sleeps 2

View all photos for Room, Accessible, City View

Combined shower/tub, designer toiletries, hair dryer, towels

Room, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Beds

8.6 out of 10
Excellent
(33 reviews)
  • 430 sq ft
  • Sleeps 4

View all photos for Two Queen Accessible Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Accessible Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • 430 sq ft
  • Sleeps 4

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds, Non Smoking

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Murphy Bed

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Exterior detail

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  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 2,387 reviews
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

DoubleTree by Hilton Hotel Houston - Greenway Plaza

4-star hotel in Greenway Plaza-Upper Kirby
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Houston - Greenway Plaza features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A complimentary area shuttle within 3.00 miles is available for guests. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel Houston - Greenway Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
DoubleTree by Hilton Hotel Houston - Greenway Plaza has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Greenway
DoubleTree Hilton Greenway
DoubleTree Hilton Hotel Greenway
DoubleTree Hilton Hotel Houston Greenway Plaza
DoubleTree Hilton Houston Greenway Plaza
DoubleTree Hotel Greenway
Greenway DoubleTree
DoubleTree Hilton Hotel Greenway Plaza
DoubleTree Hilton Greenway Plaza

DoubleTree by Hilton Hotel Houston - Greenway Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 586 out of 1073 reviews
Rating 8 - Good. 208 out of 1073 reviews
Rating 6 - Okay. 114 out of 1073 reviews
Rating 4 - Poor. 71 out of 1073 reviews
Rating 2 - Terrible. 94 out of 1073 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 5 nights in Apr 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotels.com & Double Tree Consider terrible

I was charged for 2 nights, i stayed one and canceled the second night prior to checking in on the 1st night. Still haven't received my refund. Hotels.com & Double Tree provided horrible service!
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible Service Hotels.com & Double Tree

I arrived at the hotel and my reservation had a mix up, i rebooked my night while standing at the counter & requested cancelation of the next day as i wasn't even going to be in town & my nights were incorrect. I later received a double charge. Both Hotels.com & The Double Tree acted like they couldn't communicate with each other & both kept passing the ball back in forth. Double Tree was basically like next time book direct & hotels.com did not step up to the plate either! If i could give a 0 in the service area that would be deserved. Not that they care, but I wont use either again.
Stayed 1 night in Apr 2025

10/10 Excellent

TREY

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Wendell

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular
Stayed 2 nights in May 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Amenities
Excellent hotel
Stayed 2 nights in May 2025

8/10 Good

Anthony, Southlake

Business traveler
Liked: Cleanliness, amenities
Convenient for my short stay
Stayed 1 night in May 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

DANDRAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property we had a beautiful view staff was friendly. Everything was nice and clean
Stayed 2 nights in May 2025

6/10 Okay

Billy, Colorado Springs

Disliked: Cleanliness, property conditions & facilities
Needs to be remodeled. Not as nice as many other hotels of this chain where I’ve stayed before.
Stayed 3 nights in May 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doubletree at Greenway Plaza

Friendly staff, clean and comfortable rooms, and conveniently located. Having a full Starbucks in the lobby was a major plus. Wifi was spotty and the tv frequently lost its signal. Parking was a challenge. The area in front of the entrance was crammed with cars from the valet making it difficult to get to the entry to the parking garage. The parking garage itself has a very funky and confusing layout.
Stayed 1 night in May 2025

2/10 Terrible

George

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I love staying at the doubletree for the cookies. I checked in, they say we don’t have any cookies. Check back in the morning, you’ll be good. I come back in the morning, no cookies. Come back at 2pm, no cookies. I feel like you’re not delivering the double tree standard if you’re not even giving people the signature cookie. So it’s a 1 star for me
Stayed 1 night in May 2025

6/10 Okay

Hugo

Stayed 2 nights in May 2025

8/10 Good

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in May 2025

8/10 Good

Maria Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good, However I was giving given a room with connecting door, which makes me feel insecure. I didn’t have the time or the energy to go back downstairs and ask for a regular room. All else was very good other than the TV not working in the morning, but engineering came over and got some channels to work. It may have been due to a storm occurring overnight.
Stayed 1 night in May 2025

10/10 Excellent

Ibrahim.

Stayed 2 nights in May 2025

10/10 Excellent

Valsaint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a great stay although I got a different room than what I reserved. The staff was pleasant enough that it didn't even matter.
Stayed 3 nights in May 2025

6/10 Okay

Erica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The layout of this hotel is strange due to the parking situation (if you self-park, you have to go up to sets of old escalators to the lobby) but it is close to large office buildings so I get that. I was checking in at the same time as a large school group so it was a bit chaotic but I got the keys to the first room. When I opened the door, I was met with the smell of either strong mold or pot...either way, it was disgusting so I went back to the lobby for a new room. No problem, was given a different room that thankfully, did not have the smell. Pros: Staff was friendly, the free water and cookie, the room was spacious and even with the huge number of school groups, quiet. Although the room was very dusty, it seemed otherwise clean. Cons: VERY dingy...needs serious updating. Peeling paint, stained floors and furniture. Almost everything was outdated. Kind of depressing really. Also, expensive parking ($30 per day per vehicle).
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I wish I knew when I got there, if you take the escalator downstairs, there is another area with a food court and hair salons if needed. Amazing!
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is very nice. Food available to order but not we didn’t eat anything there. Beds were comfortable. Loved the shower, great spray-soft and full. Wish there was more than one microwave for the entire hotel.
Stayed 1 night in May 2025