DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Down comforters, in-room safe, blackout drapes, cribs/infant beds
Down comforters, in-room safe, blackout drapes, cribs/infant beds
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    6 min walk
  • Richmond Avenue
    12 min walk
  • Williams Tower
    12 min walk
  • Houston, TX (HOU-William P. Hobby)
    39 min drive

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Kitchen

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite

  • 797 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel in Greater Uptown
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 8 meeting rooms. Event facilities measuring 9202 square feet (855 square meters) include conference space. This Houston hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 32.00 per night (in/out privileges)
  • Covered valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 832 out of 1627 reviews" "
Rating 8 - Good. 309 out of 1627 reviews" "
Rating 6 - Okay. 219 out of 1627 reviews" "
Rating 4 - Poor. 130 out of 1627 reviews" "
Rating 2 - Terrible. 137 out of 1627 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for good price
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location walking distance to the Galleria. Hotel was nice my only complaint is no microwave in the rooms and had to go downstairs every time we wanted our food warmed up. The lady that works overnights closed the section every night and seemed as if she was annoyed by us asking to warm our food up any time we did want to use the microwave.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jasmine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros the hotel is close to dining and shopping! The staff in valet were exceptional and prompt with vehicle. Front desk staff were nice. The manager Pinky was helpful and very apologetic with addressing issues with property. Cons the property has roaches and ants. In the kitchen, inside refrigerator, the bed and bathrooms. The elevators don’t work and takes a very long time to come only one side of elevators working. The room has an old smell and very strong odor coming through vents. This property needs serious pest control. I wasn’t planning on packing roaches in my suitcase. I had to find another hotel due to infestation.
Stayed 3 nights in Sep 2024

8/10 Good

Renwick

Liked: Cleanliness, staff & service, property conditions & facilities
The cookies are a good touch
Stayed 1 night in Aug 2024

8/10 Good

JAMES

Traveled with partner
Liked: Staff & service, amenities
I enjoyed the stay and the property was quiet and convenient, staff was helpful. What I didn’t like we had a roach in the refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the balcony
Stayed 3 nights in Sep 2024

10/10 Excellent

Symone

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendliness of staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystal

Everything was great
Stayed 4 nights in Sep 2024

10/10 Excellent

ERIN TURNER

Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Disliked: Property conditions & facilities
I did like that the property was so out dated .. the elevator went out and there was only 1 working for 24hrs … that was insane ! The safe was good very nice and helpful… and the bed slept good Would I stay again in Houston? NO.
Stayed 3 nights in Sep 2024

6/10 Okay

Brandon

.
Stayed 1 night in Sep 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great work
Stayed 4 nights in Sep 2024

10/10 Excellent

Breana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Stay! The people staying there were fun, the service was great, the complimentary cookies were AMAZING! Also so glad I chose a city view for our stay it was beautiful to wake up and go to sleep to!
Stayed 3 nights in Aug 2024

8/10 Good

Derek

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

RAUL

Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay with the city view on the top floor with good customer service. I asked for extra towels nd they brought them up to my room promptly, i will stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Shayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jamacia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Pinky gave my husband and I the BEST experience we’ve ever had at a hotel! She was accommodating and reassuring. Because of her we will be visiting more Doubletree properties!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptionally clean.
Stayed 3 nights in Sep 2024

8/10 Good

Carla

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The pool and location were perfect for the conference I was attending while in Houston. Our room did have a notable cigarette smell. Nothing that was overwhelming - just something that you noticed when you first walked into the room.
Stayed 3 nights in Aug 2024

6/10 Okay

Robyn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024