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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

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Photo gallery for Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Lobby
Property preview
Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area | LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
$109
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
28099 I 45 N, The Woodlands, TX, 77380
  • Place, Memorial Hermann
    ‪3 min walk‬
  • Place, Woodlands Mall
    ‪10 min walk‬
  • Place, Market Street
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

One-Bedroom Deluxe King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds, Deluxe Mobility/Hearing Access Room, Tub W/ Grab Bars, Non-Smoking

  • Sleeps 4

Deluxe King Room With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

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About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

The Woodlands hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Heritage Inn & Suites The Woodlands, Trademark by Wyndham provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Heritage Inn & Suites The Woodlands, Trademark by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Reviews

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1077 out of 1654 reviews
Rating 8 - Good. 340 out of 1654 reviews
Rating 6 - Okay. 137 out of 1654 reviews
Rating 4 - Poor. 57 out of 1654 reviews
Rating 2 - Terrible. 43 out of 1654 reviews

Reviews

4/10 Poor

Renee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No workers
Stayed 1 night in Aug 2025

8/10 Good

Vic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the breakfest buffet
Stayed 2 nights in Aug 2025

10/10 Excellent

Warren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Cristal

Stayed 1 night in Jul 2025

4/10 Poor

Jon

Stayed 1 night in Aug 2025

8/10 Good

ADINA, fort lauderdale

Stayed 3 nights in Aug 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodrigo, Mexico City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots restaurants and shopping available at walking distance. Good option at the Woodlands area
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for shows at Cynthia
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Our AC sucked the thermostat would let you set it at 66 but would get to 67 and climb right back up to 70 making our room warm. I recommend bringing your own toiletries as the body wash left us feeling unclean so we used the bar of dove that was by the sink to clean with and the shampoo and conditioner.....yea just bring your own. Otherwise, the bed was comfy. The rooms had better insulation, as we could barely hear the doors slamming (muffled noise). Close to the venue we were going to with restaurants near by making it convenient. The pool is half covered/half open.
Stayed 2 nights in Aug 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful easy

I had to go to Md Anderson so I been back and forth to the hospital and office. This is an easy convenience to stay here. Beautiful place. The parking was good. And check in was easy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Branchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a one night stay.
Stayed 1 night in Aug 2025

8/10 Good

Maria Elena

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Nice hotel except for highway noise

Nice building. Room was clean and bed comfortable. But the highway noise made sleeping a real challenge. Hotel is adjacent to frontage road of Interstate 45 in Houston which is like a racetrack. We were on the 6th floor above the trees and the road noise was extreme.
Stayed 1 night in Aug 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stay at this property every week while doing my therapies for brain trauma at Hermann memorial at the woodlands and i could not be at a better place to stay. the room is spacious and comfortable. the bed is awesome where when I lay down I fall right out. the internet is easily accessible. And all the staff are wonderful. lots of eating places and shopping areas.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe

Stayed 3 nights in Aug 2025

2/10 Terrible

Erika

Stayed 4 nights in Jul 2025

2/10 Terrible

Lynett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in on the later side but the lady that helped us was friendly, informative, quick and helpful! She made check in a breeze. She also had no shortage of recommendations for late night dinner spots, we opted for House of Pies (think Marie Calendar's). When we finally got to our room, it was clean and cool (it was 95 degrees with what felt like 90% humidity). Everything we needed was available, more than enough room for myself and coworker. The beds were comfortable, the shower had great water pressure and no shortage of hot water. The towels were your typical hotel towels, but they worked! We got up early and hit the free breakfast. Bisciut and gravy, sausage links, country potato's and scrambled eggs were the hot items. They also had bagels and bread with assorted jams, jelly and cream cheese. Ceral and breakfast fruits were also available. Coffee, milk and juice was there as well. Some visitors made a plate and headed back to their room, we opted to dine in the spacious dining area. Check out was a breeze! This was my second time staying here and when I come back I'll stay here again! For what its worth, we only stayed one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience! Staff was friendly and service was exceptional.
Stayed 1 night in Jul 2025

8/10 Good

Samuel

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice location. The breakfast was really good. Bedsheets seemed old and well used. Stairways smelled musty.
Stayed 11 nights in Jul 2025

6/10 Okay

Mandy, Hempstead

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 2 nights at this location and I think I expected a little more from the property vs what the pics and description described. It’s a little outdated but the front desk staff were very nice and the beds were comfortable and clean. The pool needs some attention but the breakfast was good. BUT 3 trucks were broken into Friday night of our stay. There are no cameras, no security and hotel staff offered zero assistance. Probably wouldn’t stay here again just because of that
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Charged THREE times for one night/RUDE service

We paid for one room for one night (August 1st) up front using hotels.com. We then gave a credit card when we checked in for incidentals. The hotel then charged us TWICE for the room when we checked in on August 1st without us knowing. So now we’ve paid for one room, three separate times. On August 6th, we realize we have been charged twice more so we call the hotel at about 5:20PM. The woman at the front desk that answers shocks us by actually being rude to us and saying not to worry about it because we were refunded on August 2nd. We tell her that’s not what’s reflected on our account and were we refunded twice because we were insanely charged twice…she then rudely AGAIN she says Well call your bank then. There was ZERO accountability for the hotel charging us two additional times. She was rude from the moment we started talking, she appeared annoyed with us for having the nerve to inquire as to why we paid for a hotel room three times. All it would’ve taken was an acknowledgment that paying for a room three times was crappy…or even just a basic apology for what happened…I couldn’t believe how rude she was from the first moment when we were the ones that got the short end of every stick. She was unprofessional and should not be in any client facing position. Not only will we never stay at any Heritage Inn ever again, we will advise our friends and family to not trust the service at this establishment either. Unbelievable.
Stayed 1 night in Aug 2025