Embassy Suites by Hilton Houston West - Katy

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Houston West - Katy

Exterior
Lobby
Bar (on property)
Terrace/patio
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
$168
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
16435 Katy Freeway, Houston, TX, 77094
  • Topgolf Houston - Katy
    ‪2 min drive‬
  • CityCentre
    ‪7 min drive‬
  • Ashton Gardens
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

Premium Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(46 reviews)
  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Studio Suite, 1 King Bed, Non Smoking

  • 354 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 453 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Houston West - Katy

3.5-star hotel in George Bush Park/Eldridge
This hotel features an indoor pool, a restaurant, and a fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Houston West - Katy offers 208 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations are furnished with unspecified sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Houston West - Katy features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Complimentary self parking is available on site.

Embassy Suites by Hilton Houston West - Katy has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Houston West - Katy has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 7,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Houston West Katy Hotel
Embassy Suites Hilton Katy Hotel
Embassy Suites Hilton Houston West Katy
Embassy Suites Hilton Katy
Embassy Suites by Hilton Houston West - Katy Hotel
Embassy Suites by Hilton Houston West - Katy Houston
Embassy Suites by Hilton Houston West - Katy Hotel Houston

Embassy Suites by Hilton Houston West - Katy Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1000 reviews
Rating 8 - Good. 159 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. The breakfast was nice.
Stayed 1 night in May 2025

8/10 Good

Keiko

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy for parking,and easy to access
Stayed 1 night in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Title: Extremely Disappointing Stay – Not Worth the Hilton Name I booked a King Studio Suite expecting the comfort and quality associated with the Hilton brand. Unfortunately, my experience at Embassy Suites in Katy, TX fell far below expectations. The suite was extremely small and cramped. The refrigerator was not cold, which caused two bottles of champagne I had brought to go warm. I also experienced an allergic reaction to the feather pillows and down comforter, something that should be disclosed clearly in the room details. Housekeeping was another major issue. I had to beg for the room to be cleaned, and despite calling the front desk, they told me cleaning services were done for the day—yet no one ever came to clean the room at all during my stay. Things got even worse when I was in the shower and saw two cockroaches—one large and one baby—crawl over my clothes. I tried to grab my phone, dripping wet, but missed the chance to take a photo. They scurried under the sink. I reported it immediately, and when I informed the front desk, Meghan questioned me for proof instead of addressing the concern with professionalism or empathy. Her attitude was dismissive and made me feel unheard. Lastly, I called in advance to notify the front desk that we would need an extended checkout. Despite this courtesy, I was charged an extra $50 just to check out at 1 PM—a fee that felt excessive and unappreciative, especially given the series of issues we experienced during our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Deltrice

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in May 2025

8/10 Good

Anise

Traveled with family and small children
Liked: Staff & service
The staff told us the wrong time for breakfast so unfortunately we missed it. The pool was also very cold. The room could use a little TLC.
Stayed 3 nights in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Hotel

Always great!
Stayed 1 night in May 2025

10/10 Excellent

Jarvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!!
Stayed 2 nights in May 2025

10/10 Excellent

derek

Great
Stayed 2 nights in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness. Free breakfast. Location excellent for connecting with friends.
Stayed 4 nights in May 2025

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 14 nights in Mar 2025

10/10 Excellent

Luiz

Stayed 2 nights in May 2025

10/10 Excellent

Martha

Stayed 1 night in Apr 2025

10/10 Excellent

HYUN, Katy

Stayed 9 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

jamie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

SEAN

Stayed 3 nights in Mar 2025

10/10 Excellent

Urika, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour with Gustavo was the best!
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Speaks for itself

My trip was for Business, which went good. I’ve stayed at this hotel probably six times each time has been excellent. The food is real good for breakfast. The only thing is their stuff at night for the happy hour drinks they need a little bit more of snacks, other than that staff, everything else is great, especially the Restaurant staff
Stayed 1 night in Apr 2025