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Extended Stay America Suites Houston Galleria Uptown

2.5 star property

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Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Lobby
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
2300 West Loop S, Houston, TX, 77027
  • The Galleria
    ‪8 min walk‬
  • River Oaks District
    ‪11 min walk‬
  • Williams Tower
    ‪11 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪36 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 4
  • 2 Queen Beds

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Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 King Bed

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The price is $188
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$222 total
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Mar 8 - Mar 9
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About this property

Extended Stay America Suites Houston Galleria Uptown

Hotel in The Galleria
This smoke-free hotel features coffee/tea in a common area, a meeting room, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Houston Galleria Uptown offers 136 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites Houston Galleria Uptown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Uptown
Extended Stay America Uptown Hotel
Extended Stay America Uptown Hotel Houston Galleria
Extended Stay America Houston Galleria Uptown Hotel
Extended Stay America Houston Galleria Uptown
Extended Stay America Houston Galleria Uptown
Extended Stay America Suites Houston Galleria Uptown Hotel
Extended Stay America Suites Houston Galleria Uptown Houston

Extended Stay America Suites Houston Galleria Uptown Reviews

Reviews

5.6
Rating 10 - Excellent. 205 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 157 out of 1001 reviews
Rating 2 - Terrible. 314 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Svetlana

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well priced
Clean, quiet, easy to get around. Needs bigger parking lot
Stayed 2 nights in Nov 2024

4/10 Poor

Casey

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk agent was very professional at check in. Made it to my room, and it smelled like an ash tray!! Looked back in the hall to ensure non smoking, and it was a non smoking room! Spoke to the front desk agent, and explained the overwhelming smell of cigarettes, and was handed a bottle of air freshener. Place is awful!
Stayed 1 night in Nov 2024

6/10 Okay

Kriztell C, Bellevue

Disliked: Property conditions & facilities
Good area but the hotel wasn’t that clean
Stayed 1 night in Oct 2024

4/10 Poor

Luis

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patricio

Liked: Staff & service
X
Stayed 1 night in Nov 2024

10/10 Excellent

sergio

Stayed 1 night in Oct 2024

10/10 Excellent

Tamika

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5️⃣✨⭐⭐
EXTREMELY COMFORTABLE 🤘😁🤘
Stayed 2 nights in Oct 2024

2/10 Terrible

Charles Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dingy. Drab. Poor service. Rude staff.
After a terrible day of travel with a myriad of delays the icing on the cake was being forced to sleep in my car in this hotel’s parking lot because they couldn’t or wouldn’t let me check in. I arrived a bit after midnight and the rude staff at the front desk said I could not check in due to “a night audit”. Seriously? So I slept in my car, despite having PAID for a room that night. No followup. No offer to refund part of my bill. Once I did get into a room it was clearly water damaged, dingy. The toilet made noises all the time. The shower leaked and had poor drainage and ventilation. There was an iron, but no ironing board. Despite there being a “kitchen” there were no utensils, pots, pans, or anything useful for actually using the kitchen. Front desk staff were consistently rude and indifferent. The grass around the parking lot is like a minefield of dog poop. The WiFi does work. That is about the only positive aspect of a stay here.
Stayed 6 nights in Oct 2024

6/10 Okay

John, Winona

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was comfy, hall way had bad smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Alaa

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Alaa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Nesby alejandra

Stayed 1 night in Oct 2024

10/10 Excellent

Kevianno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s outstanding customer service by ASHA at the front manager Stacey. This is a great location. It’s very quiet and safe and these two individuals provided great friendly and welcoming customer service.
Stayed 4 nights in Sep 2024

4/10 Poor

Romane

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Gabriel

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Md Nazmus

Disliked: Staff & service
Multiple facilities in the room were broken, such as lights, Door lock. There was nobody when I was checking out in the counter. And overall, there was a cleanliness issue across the hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

quynh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Sep 2024

10/10 Excellent

Shana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very kind and welcoming
Stayed 1 night in Aug 2024

8/10 Good

Leandra

Stayed 3 nights in Aug 2024

8/10 Good

Management

Stayed 2 nights in Jun 2024

2/10 Terrible

DeErin

Stayed 1 night in Aug 2024

2/10 Terrible

Tin-Wai

Charged cancellation fee when they had no power
The day before I arrived I received an automatic email reiterating that check in was at 3pm so I thought everything was fine at the hotel after hurricane Beryl. When I arrived the day of my booking at 3pm, the hotel had no power (6 days after landfall) and could not honor my reservation or let me check in. Yet they charged me their cancellation fee of one night's stay. If they were able to send me an email the day before, why could they not have contacted me about their lack of power? Why should I pay anything at all? Still trying to get this disputed between the hotel itself, hotels.com, and my credit card company.
Stayed 5 nights in Jul 2024