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Extended Stay America Suites Houston Galleria Uptown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Houston Galleria Uptown

Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
2300 West Loop S, Houston, TX, 77027
  • The Galleria
    8 min walk
  • Stetsons
    2 min walk
  • Wheeler Station
    8 min drive
  • Houston, TX (HOU-William P. Hobby)
    36 min drive

Room options

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Breakfast included
Pet friendly
Parking included
Free WiFi
3.4 out of 5, (1000)
The price is $76
per night
$89 total
includes taxes & fees
Jan 1 - Jan 2
Extended Stay America Suites Houston Med Ctr Greenway Plaza

About this property

Extended Stay America Suites Houston Galleria Uptown

Hotel in The Galleria
This smoke-free hotel features coffee/tea in a common area, a meeting room, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Houston Galleria Uptown offers 136 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites Houston Galleria Uptown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Uptown
Extended Stay America Uptown Hotel
Extended Stay America Uptown Hotel Houston Galleria
Extended Stay America Houston Galleria Uptown Hotel
Extended Stay America Houston Galleria Uptown
Extended Stay America Houston Galleria Uptown
Extended Stay America Suites Houston Galleria Uptown Hotel
Extended Stay America Suites Houston Galleria Uptown Houston

Extended Stay America Suites Houston Galleria Uptown Reviews

Reviews

5.6
Rating 10 - Excellent. 202 out of 1000 reviews" "
Rating 8 - Good. 170 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 159 out of 1000 reviews" "
Rating 2 - Terrible. 311 out of 1000 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

quynh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Sep 2024

10/10 Excellent

Shana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very kind and welcoming
Stayed 1 night in Aug 2024

8/10 Good

Leandra

Stayed 3 nights in Aug 2024

8/10 Good

Management

Stayed 2 nights in Jun 2024

2/10 Terrible

DeErin

Stayed 1 night in Aug 2024

2/10 Terrible

Tin-Wai

Charged cancellation fee when they had no power
The day before I arrived I received an automatic email reiterating that check in was at 3pm so I thought everything was fine at the hotel after hurricane Beryl. When I arrived the day of my booking at 3pm, the hotel had no power (6 days after landfall) and could not honor my reservation or let me check in. Yet they charged me their cancellation fee of one night's stay. If they were able to send me an email the day before, why could they not have contacted me about their lack of power? Why should I pay anything at all? Still trying to get this disputed between the hotel itself, hotels.com, and my credit card company.
Stayed 5 nights in Jul 2024

2/10 Terrible

Todd

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Malcom

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Sally

Stayed 5 nights in Jul 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Stayed 1 night in Jul 2024

2/10 Terrible

Erin

Traveled with family
Stayed 1 night in Jul 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jagadeesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There are quite a few problems(starting from unprofessional staff, unclean hotel & rooms, weed smell through out the hotel & walk ways, spoiled mattress, rochers in bath room. I had to vacate the room early as none of the concerns addressed. I have been told it’s old building all the rooms in the hotel are same.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Easy check in check out. Quiet. Stayed one night.
Stayed 1 night in Jun 2024

2/10 Terrible

David

Stayed 5 nights in Jun 2024

2/10 Terrible

Keisha

Disliked: Cleanliness, staff & service, property conditions & facilities
First i waited 30 minutes for someone to check me in. There were people hanging everywhere and just a bad vibe. Very unsatisfied
Stayed 2 nights in Jun 2024

2/10 Terrible

Torah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who traveled from California for post-operative care following a mommy makeover, I expected a high standard of service and accommodation, but unfortunately, my experience fell far short.During my stay, I encountered several serious issues. I was horrified to wake up in the middle of the night to find two roaches in my room. This is completely unacceptable and raises serious concerns about the cleanliness and sanitation of your facilities.The key card for my room frequently malfunctioned, preventing my caretaker from accessing the room. This forced me to get out of bed multiple times, which is a significant liability considering my post-operative condition. The toilet in my room was not working properly. When we notified the front desk, my caretaker was given a plunger to attempt to fix it himself. This lack of professional assistance is deeply troubling and I HAVE PICTURES TO PROVE IT. Despite being aware that I would be staying with a caretaker, the room was only provided with two face towels and two body towels. When I requested additional towels, I was told I could only receive more if I exchanged the ones I had. This is highly inconvenient, especially given my medical needs. On Friday night, my caretaker requested to trade towels and was rudely told by the front desk staff to return at 7 am. When he asked for clarification on the time range, he was met with an attitude. These issues cause a high risk to my health and recovery.
Stayed 7 nights in Jun 2024

2/10 Terrible

Laure

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager profiled me. She gets defensive and very unprofessional. She accused me of smoking. She refused to listen. She looked down on me. I went a week with leaking sink. 3 nights in the row someone tried to open the door with their keys.i had to ask for things that should have been in the room already. There were three patches on the ground. When it rains there's a leak by the window
Stayed 17 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not recommended
It felt very unsafe. People hanging in the hallways and parking lot at night. You could smell the use of drugs. We chose it for the location, but it is not worth it. The staff are friendly and the rooms were fine.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachael

Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Jose, ZEPHYRHILLS

Business traveler
Good but not excellent
Stayed 2 nights in May 2024

2/10 Terrible

Brittany

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The building has roaches
Stayed 3 nights in May 2024