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Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

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Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2330 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel in Greenway Plaza-Upper Kirby
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Suites Houston Med Ctr Greenway Plaza has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 318 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 138 out of 1003 reviews
Rating 2 - Terrible. 159 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Stayed 2 nights in Feb 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Derek

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bizarre stay but you get what you pay for. My experience was nothing short of shocking. Upon arrival, I found over ten guests waiting in the lobby, all unable to check in because the only front desk worker on duty was completely unresponsive—either severely fatigued or under the influence of something. No one could wake them up, and eventually, paramedics had to be called. This was not just an inconvenience; it was a complete failure in hotel management. There was no backup staff, no manager on-site, and no way to check in guests until emergency responders arrived. For a business that relies on hospitality and service, this level of neglect is unacceptable. Once I was finally able to check in, the stay itself was mediocre. Room and bathroom did not feel sanitary and I was unaware of the 7 day policy before you can request room service. In reality, I should be requesting a refund for the stay but its not worth the time lol
Stayed 3 nights in Jan 2025

6/10 Okay

Karthikeyan

The property was not clean and did not smell good.
Stayed 2 nights in Feb 2025

6/10 Okay

Alexandra

Liked: Staff & service
It’s an ok hotel with not much of a breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I you are looking for a smoke stained and smelled lobby with matching rooms then here is your place. In addition, you can find roach traps in your room, a de-activated smoke detector, and countertops with burn marks in them. Sign up. Bed was actually comfortable.
Stayed 3 nights in Feb 2025

2/10 Terrible

daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Kewin Joel Zavala, Elgin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret place
Stayed 1 night in Feb 2025

8/10 Good

Steven, APO

Business traveler
Liked: Cleanliness, staff & service
Liked having a kitchen with refrigerator. Lots of local restaurants.
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

6/10 Okay

David

Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

chantell

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamaal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didnt have any issues I would stay there again in one night increments I was only there for 12 hours. I'm a man and I was alone. If I had my wife and or kids I would not stay there.
Stayed 1 night in Feb 2025

4/10 Poor

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here two weeks ago for my birthday. First off the receptionist must’ve been on some drugs, customers were trying to wake her up for HOURS to the point they called the Ambulance out. When she woke up she was tripping out and all over the place. Keep in mind I was trying to get myself ready for my birthday outing, so I was late. Then we get to the room and it smelled HORRIBLE! The drainage in the sinks sucked, the toilet was backed up, and they had visible sticky traps in the bathroom and kitchenette. This place needs some improvement and they need listings on Indeed, I wouldn’t recommend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Leanna

Stayed 1 night in Feb 2025