Extended Stay America Select Suites - Houston - Sugar Land

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Houston - Sugar Land

Lobby
Exterior
Property amenity
Full-size fridge, microwave, stovetop
Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
13420 Southwest Freeway, Sugar Land, TX, 77478
  • CHI St. Luke's Health-Sugar Land Hospital
    4 min drive
  • Stafford Centre
    5 min drive
  • Riverbend Country Club
    5 min drive
  • Houston, TX (HOU-William P. Hobby)
    31 min drive

Room options

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Select Suites - Houston - Sugar Land

Sugar Land hotel with in-room kitchens
A fitness center, laundry facilities, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Houston - Sugar Land offers 146 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Extended Stay America Select Suites - Houston - Sugar Land features a fitness center, a vending machine, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Sugar Land hotel also offers discounted use of a nearby fitness facility and an elevator. Complimentary self parking is available on site.

Extended Stay America Select Suites - Houston - Sugar Land is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Houston Hotel Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Sugar Land
Extended Stay America Houston Sugar Land Hotel
Sugar Land Extended Stay
Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
Extended Stay Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Suites Houston Sugar Land
Extended Stay America Select Suites - Houston - Sugar Land Hotel

Extended Stay America Select Suites - Houston - Sugar Land Reviews

Reviews

6.0
Rating 10 - Excellent. 274 out of 1053 reviews" "
Rating 8 - Good. 157 out of 1053 reviews" "
Rating 6 - Okay. 140 out of 1053 reviews" "
Rating 4 - Poor. 178 out of 1053 reviews" "
Rating 2 - Terrible. 304 out of 1053 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ROACHES EVERYWHERE!!!!!!!
First off I booked the room because my home was getting work done and we had to be away from it for some days. I book the room close by my house and also because it had a pool and also because they also had a kitchen and houston weather was at 100 plus degrees here. The guy who checked me in was very kind and friendly. When we finally got into the room upon getting our belongings put away, we noticed a roach on the refrigarator and then opened it and it was 2 or 3 more. We killed them and before we unpacked anything I called the front desk to see if we could be moved. There was no other room because they where completely booked. So I asked if the manager was available to see what he or she could do. She (frances) wasn't going to be in until the next morning and that I can talk to her about the room. We cleaned out the fridge and put our items in it and noticed more roaches throughout the room. Killed those and didn't put our things on the floor or any where but the table or couch or the bed. The following morning the manager sent maintanace man to spray. That didnt work it seemed like it was food for the roaches and that made more. We couldn't check out because we couldn't go home and also rooms that where around us where fully booked because of the previous storms here because we where without power and etc. When we checked out I adviced the manager (Frances) that the room was infested with roaches and that before they booked it they needed to bomb.Safe place was the bed!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches all in the room
Stayed 1 night in Aug 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Nytasha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Extended stay need upgrades..
I asked for a room changed due to stove top not working and toilet seat needed changing..The second room was very nice all wooded floor but did not provide a couch in that room only a recliner..I was okay with that till seen few roaches while watching TV..I spray with lysol prior to me bringing my belongings..The whole place always has a pungent spent but that building is full with families...I reserved for 3 days until I seen the shower head moldy and did not shower for that one day canceled and rebooked..The only thing I liked was it was quiet n safe..I was on the 1st floor and my advice is to do your own cleaning and bring your own sheets for the bed..The owners need to do a walk thru carpet need to be pulled up very dirty..Also, minor sm things based on what I seen from both room..I stayed in the studio flooring was great. The customer service was great Spanish folkes not smiling. Housekeeping need improvement look like shortages am sure dont pulled them sheets off again bring your own sheets 4 day stay...
Stayed 1 night in Aug 2024

10/10 Excellent

Jagjeet

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Extended stay Sugarland full to the brim/quiet
Stayed 3 nights in Aug 2024

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
First, something was wrong with the door key, had to go from the 3rd floor to the lobby several times because they keys didn’t work. The 3rd time the clerk should have assisted me himself trying the keys to see what was wrong, however the 5th time I insisted he go to my room to try the key, it work for him. I tried again afterwards it didn’t work for me. I have stayed in many hotels and I know how to use the keys to the doors, but this is not the worst thing about this room. I noticed it was a little dirty on the floor some leftover trash however I turned on the lights about 10:30 at night cockroaches everywhere, that’s when I decided to pack up everything and leave
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Andrea

Traveled with group
Liked: Staff & service
Disliked: Amenities
The staff was helpful but the place needed some help. When we first entered our room there was a bad odor so we had to crack the window, we also saw cockroaches. Breakfast consisted of muffins and coffee and there were no kitchen items available like promised. Next time I will pay a little more and stay elsewhere.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen roaches in our room. I felt like I was in a shelter. Never again.
Stayed 5 nights in Jul 2024

6/10 Okay

Tiffany

Stayed 2 nights in Jul 2024

10/10 Excellent

Dominique

Stayed 1 night in Jul 2024

4/10 Poor

Chandrakanth

Stayed 1 night in Jul 2024

2/10 Terrible

hasan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty not supported staff
Stayed 1 night in Jul 2024

2/10 Terrible

Tanya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has cockroaches running around!!!
Stayed 1 night in Jul 2024

4/10 Poor

Kent

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is barely functioning. Stairs and the halls are smelly. Confirmed reservations can be denied at checking in with no room available. It happened to is twice. We booked this hotel due to the weather issue and our area and no power at home.
Stayed 2 nights in Jul 2024

2/10 Terrible

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pull out bed to sleep two was absolutely awful. Multiple outlets, the cooking light & vent did not work. Very limited amount of cookware and plates available. 4 small plates for 5 people. Swimming pool was not open, Water was greenish with debris floating in the pool.
Stayed 7 nights in Jun 2024

8/10 Good

CEITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

4/10 Poor

Neeraj

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel needs improvement
Stayed 2 nights in Jul 2024

4/10 Poor

Tien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath tub was so dirty, stinks. I have to use a towel to cover the tub so I can walk in to take a shower. Room smells like some people have been smoke, kitchen sink dirty too.
Stayed 2 nights in Jul 2024