Extended Stay America Suites Houston Westchase Westheimer

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Houston Westchase Westheimer

Lobby
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Seasonal outdoor pool
Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2424 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    1 min walk
  • Black Rock Coffee Bar
    2 min walk
  • Smith Lands Station
    17 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    34 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites Houston Westchase Westheimer

Hotel in Briarforest
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Houston Westchase Westheimer offers 97 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Extended Stay America Suites Houston Westchase Westheimer features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This Houston hotel also offers laundry facilities, a front-desk safe, and a television in a common area. Complimentary self parking is available on site.

Extended Stay America Suites Houston Westchase Westheimer is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

The seasonal pool will be open from March to October
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Houston Westchase Westheimer
Extended Stay America Westheimer Hotel Houston Westchase
Extended Stay America Houston Westchase Westheimer Hotel
Extended Stay America Houston Westchase Westheimer Hotel
Extended Stay America Houston Westchase Westheimer
Hotel Extended Stay America Houston - Westchase - Westheimer
Extended Stay America Westheimer Hotel
Extended Stay America Houston - Westchase - Westheimer Houston
Extended Stay America Westheimer
Extended Stay America Houston Westchase Westheimer
Extended Stay America Suites Houston Westchase Westheimer Hotel

Extended Stay America Suites Houston Westchase Westheimer Reviews

Reviews

6.2
Rating 10 - Excellent. 106 out of 457 reviews" "
Rating 8 - Good. 92 out of 457 reviews" "
Rating 6 - Okay. 75 out of 457 reviews" "
Rating 4 - Poor. 70 out of 457 reviews" "
Rating 2 - Terrible. 114 out of 457 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Ivory

Stayed 1 night in Apr 2024

6/10 Okay

Chante

Liked: Staff & service
Stayed 4 nights in Mar 2024

6/10 Okay

Dionne

Business traveler
Liked: Staff & service, amenities
The stay was ok
Stayed 1 night in Mar 2024

8/10 Good

Alfonso

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the quality of your building and staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Charlton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Catherine

Stayed 1 night in Feb 2024

2/10 Terrible

Wilber

Disliked: Staff & service, property conditions & facilities
Nowhere was it noted prior to booking, nor was I contacted by management after they received and confirmed my already paid for booking, THAT THEY HAD NO WORKING ELEVATOR, NO LOWER FLOOR VACANCIES, NO VACANCIES AT ANY OF THE OTHER NEARBY LOCATIONS AND, THAT I WAS ON THE 4TH FLOOR! And I have a handicap placard on my vehicle. I couldn't cancel because I wasn't informed prior to the check in time. I have spinal stenosis, and need a knee replacement. My partner had to navigate four flights of stairs to carry our belongings a few items at a time. She's small. I noticed that certain doors leading into the building were blocked open with a rock so that people staying on that end of the building could enter and exit. Since there was no working elevator, there was no need to traverse such a long distance to exit and enter by the secure entrance and exit of the check out desk. Not a very safe building! God forbid any kind of emergency takes place. I will be seeking a return of some, if not all of my money.
Stayed 2 nights in Feb 2024

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a smoke free room, and this one is not!! The elevator was not working and my room is on the 4th floor! Big room and small tv, and the springs on the bed is horrible like a jail cell and the sheets and entire room smells like smoke! I need a refund as I am trying to make the best of it!
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont waste ur money here
The room was horrible no blankets no dishes in a full kitchen room bed was broken 😫 waste of money
Stayed 1 night in Jul 2023

2/10 Terrible

Shamica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible irresponsible conditions and actions
The stay was horrible. We had reservations for 3 adults there was no mattress on the sofa couch so 3 adults had to squeeze in one bed and the receptionist was no help and had no solution. We wve had to go buy our own cover and roaces was everywhere. I will not be recommending this place. I will be contacting corporate. Plus the website doesn't let you upload your pictures.
Stayed 1 night in Jun 2023

8/10 Good

Kayla

Stayed 1 night in Mar 2023

8/10 Good

Julissa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2023

2/10 Terrible

mohamad, Dearborn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of cockroachs, not clean, bad smell, unprofessional staff.
Stayed 8 nights in Feb 2023

4/10 Poor

Jerry

Unfortunately, my expectation of this Suite was not met. In my room there were three bulbs missing from three lamps, so lighting was limited. Also, there were roaches in the room which really disgusted me. The elevator smelled like smoke and there were some interesting characters in and about the property while I was there. Also, loud music was playing at times down the hallway from a guest room, kids crying, and someone was setting off fireworks outside which sounded like gunshots. I never spent a single night at the hotel that I paid for; my trip was from Feb 17th - 19th. I never stayed the first night and actually checked out on the 18th, a day early. I just felt too uncomfortable, I should have read the reviews from previous guest, so that was my fault. I really was expecting something different based on the photos, but I got everything I did not want. Sorry Extended Stay, but this was disappointing.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The tub was stopped up upon arrival. They claimed no maintenance worked on the weekend; suggested I use Draino - no other rooms available. Very poor service, rude desk worker.
Stayed 5 nights in Nov 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Teneshelia

Great
Stayed 1 night in Jul 2022

6/10 Okay

Genesis

Traveled with family and small children
Disliked: Property conditions & facilities
We had two rooms in one of the room we had roaches in our bed crawling around also the bed sheets had a weird smell like they weren’t wash correctly.
Stayed 1 night in Jun 2022

2/10 Terrible

VANNA, HOUSTON

Stayed 1 night in Jun 2022

2/10 Terrible

Karthik

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to the smell inside the property and in the room, my son got breathing issues and cough, we did not even check in and have to cancel the stay immediately at the counter and leave the hotel. It was a terrible experience overall as there were people smoking illegal drugs around there and room smelled really bad of smoke and cigars. Very unhealthy and caused breathing issues. I am asking for full refund from Orbitz since we did not even check into the hotel and had to cancel due to health concerns
Stayed 4 nights in May 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very very filthy. Roaches everywhere. And i mean i kill 10-15 a day roaches a day and im out most of the day. I also reported a broken phone the first 5 mins i was there and they said they would fix it. Until I left a week later it never got fixed. I would have left that first day, but I paid and there was no refund. I moved over to the Fairfield next door and spent the rest of my stay there. Much better, cleaner, No Roaches and free breakfast.
Stayed 7 nights in Mar 2022

2/10 Terrible

alicia

Traveled with family
Disliked: Cleanliness
I love Extended stays but this time it was horrible..I had 2 rooms and the one I was in was infested with roaches and the dish washer was nasty inside...had to leave and demanded my money back..beware of room 420 or the 4th floor Period!!
Stayed 3 nights in Mar 2022

2/10 Terrible

Scott, PLANO

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelocity and Extended Stay America should be embarrassed by this property and remove it from listings immediately. The hotel is filthy with stained and torn carpets, heavy odors of smoke and curry throughout the building, roaches in closets and cabinets, stoves not working at all, refrigerator will not cool, no extra linens available for the extra pullout bed in the suite, building occupied by more homeless families than travelling guests, hairdryer in bathroom broken, low water pressure in shower, flooring in bathroom separated away from tub edge and lined with what appeared to be mildew/mold, only one way access/egress from very busy service road because second entrance is chained closed, elevator had trash and cigarette butts on floor, bathroom door is warped and did not close, staff at front desk are slow to respond to customers at desk and appear disinterested in their job, the only extra chair in the room had cracked and torn naugahyde, and the surrounding area appears to be a high crime and police/EMS response area due to the continual presence of law enforcement and fire/EMS vehicles responding with sirens throughout the night. This was probably the worst hotel location I have visited ever. Future travelers should avoid this location and this chain entirely. DO NOT book at this hotel.
Stayed 4 nights in Mar 2022

2/10 Terrible

Juan

Traveled with family
Stayed 3 nights in Mar 2022