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Fairfield Inn & Suites Houston Northwest/Willowbrook

2.5 star property

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Photo gallery for Fairfield Inn & Suites Houston Northwest/Willowbrook

Lobby
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Property amenity
Reception
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
10825 North Gessner Road, Houston, TX, 77064
  • Sam Houston Race Park
    ‪2 min drive‬
  • Willowbrook Mall
    ‪4 min drive‬
  • Vintage Park
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fairfield Inn & Suites Houston Northwest/Willowbrook

Houston hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Fairfield Inn & Suites Houston Northwest/Willowbrook offers 84 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Fairfield Inn & Suites Houston Northwest/Willowbrook features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Fairfield Inn & Suites Houston Northwest/Willowbrook is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Houston Northwest
Fairfield Inn Houston Northwest Hotel
Fairfield Inn Houston Northwest
Fairfield Inn Suites Houston Northwest/Willowbrook
Fairfield Inn Houston Northwest/Willowbrook Hotel
Fairfield Inn Northwest/Willowbrook Hotel
Fairfield Inn Houston Northwest/Willowbrook
Fairfield Inn Northwest/Willowbrook
Fairfield Inn & Suites Houston Northwest/Willowbrook Hotel
Fairfield Inn & Suites Houston Northwest/Willowbrook Houston

Fairfield Inn & Suites Houston Northwest/Willowbrook Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 488 reviews
Rating 8 - Good. 84 out of 488 reviews
Rating 6 - Okay. 23 out of 488 reviews
Rating 4 - Poor. 19 out of 488 reviews
Rating 2 - Terrible. 20 out of 488 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eliseo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice facility, but the location was somewhat in an area not too safe but the hotel was great and modern
Stayed 1 night in Dec 2024

6/10 Okay

Christian

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Ac leaked carpet was wet, bad lighting in bathroom, tv had no signal mostly in the morning just a bad stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sesilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ hotel! Pet & Smoke free property!
We chose this hotel because it's a smoke & pet free property. We have severe allergies. We weren't disappointed. Our room was very clean and modern. No smells, animal, smoke or musty. The a/c unit worked perfectly. The rooms are sound-proofed, so it was very quiet. We just heard a bit of noise in the hallway & from the guests staying in the room above us. Breakfast was fantastic, lots of variety. The staff was friendly and helpful. We arrived late at night and we're greeted with a kind smile as we checked in. The front doors lock at night, so it felt very safe. There was security in the parking lot overnight to watch the vehicles. Overall, it was a great hotel! We'll be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Cruise
Nice hotel good location. Loved the big shower. Breakfast was okay not much selection. Very nice check in young lady.
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables
Stayed 1 night in Nov 2024

4/10 Poor

Kati

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of hiccups but overall an ok place to stay
We checked in and were assigned a room. Upon entry of the room there was an extremely strong odor of marijuana and rust in the shower. We asked to switch rooms. The next room was decent and didn't have those lingering odors and the shower was acceptable. We stayed two nights and were pleased with the continental breakfast as well as the exercise room. The GM was in the second morning and let us pick a complimentary snack as an apology for the first room. Overall we were satisfied.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Corey

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel did not have hot water. They told us about an hour after we checked in and in two days did not get it resolved. No concessions were made for the inconvenience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Steven

Traveled with group
Stayed 1 night in Oct 2024

10/10 Excellent

caiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Taquera

Liked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deyaneira Laboy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Yanet

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a specific room with a couch and was giving a tiny room with a door that didn’t lock when seeking help I was told nothing could be done due to booking though Expedia. The breakfast was absolutely horrible. Stale , super limited, no waffles, English muffins tasted expired.
Stayed 1 night in Oct 2024

10/10 Excellent

Willington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service
I had a lot of trouble connecting to the wifi, the refrigerator was either broken or barely working, and right outside my window, a noisy business started lots of loud activity around 7:30 am. The front desk person was very, very nice however. She deserves a raise for her attitude alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, amenities
Unfortunately the bathroom and coffee maker outlets did not work, one of the two florescent lights next to the bathroom mirror was missing - I reported to front desk upon arrival (3 night stay) and again on 2nd day. Unfortunately nothing was ever done to fix during my stay - especially the bathroom mirror light would have been helpful. Otherwise great stay and would book again.
Stayed 3 nights in Sep 2024

8/10 Good

wilson

Traveled with family
Liked: Cleanliness, property conditions & facilities
The good: hotel is well kept, clean and generally in a safe area. Breakfast was changed daily and free. Staff was helpful. Hotel is conveniently located with many various dining options within 5-8mins drive. Hotel is near fwy, toll roads and gas station. Not bad to stay for few days within Cypress area
Stayed 2 nights in Aug 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

GABRIEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing,but that day the poll was full they have a party about 30 people, drinking,loud music,my family have to wait to the next day to enjoy the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kateryna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024