Hampton Inn Houston-Brookhollow

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn Houston-Brookhollow

Exterior
42-inch LCD TV with cable channels, TV
Exterior
42-inch LCD TV with cable channels, TV
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
12909 Northwest Fwy, Houston, TX, 77040
  • Memorial Park
    10 min drive
  • Pappas Bar-B-Q
    2 min walk
  • Northline Transit Center/HCC Station
    13 min drive
  • Houston, TX (HOU-William P. Hobby)
    47 min drive

Room options

Room, 2 Queen Beds

  • 538 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Study)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 536 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 536 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking (Shower Only)

  • 536 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 536 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 536 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 536 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Houston-Brookhollow

Hotel in Fairbanks
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Hampton Inn Houston-Brookhollow offers 81 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn Houston-Brookhollow features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 344 square feet (32 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hampton Inn Houston-Brookhollow is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 344 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between 11:30 AM and noon
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between 11:30 AM and noon
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Brookhollow
Hampton Inn Brookhollow Hotel
Hampton Inn Brookhollow Hotel Houston
Hampton Inn Brookhollow Houston
Hampton Inn Houston Brookhollow
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston Brookhollow Hotel
Hampton Houston Brookhollow
Hampton Inn Houston Brookhollow
Hampton Inn Houston-Brookhollow Hotel
Hampton Inn Houston-Brookhollow Houston
Hampton Inn Houston-Brookhollow Hotel Houston

Hampton Inn Houston-Brookhollow Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1000 reviews" "
Rating 8 - Good. 245 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 88 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed four nights and the room was only cleaned once. Facility was very unclean throughout the hotel and the hotel room as well.
Stayed 4 nights in Sep 2024

10/10 Excellent

Naquiyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and a great pool and workout area!
Stayed 2 nights in Sep 2024

8/10 Good

Missie

Liked: Cleanliness, property conditions & facilities, room comfort
Good location right by highway and variety of food. AC works really good which is a big plus for me. The only issue I have is handicap parking there is only 4 and workers park there without the proper handicap place card. Making it difficult for people with disability so if your in need of a closer parking like myself just be advised.
Stayed 2 nights in Sep 2024

10/10 Excellent

R. Gerardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jemille

Stayed 1 night in Aug 2024

10/10 Excellent

Dimitrinka, Bx

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel for three nights. The place is extremely clean. The bathroom is clean, the bedroom is clean, and the sheets and towels were absolutely spotless. No complaints in cleanliness. In the room a microwave, clothes iron, and fridge are provided as well as some convenient extras. The pool is very clean, and the water is pleasant. The breakfast provided is great. Additionally, in the lobby they have a mini pantry where you can buy beers, sodas, and snacks. They also provide 24/7 tea, coffee, and hot chocolate. They provide parking, which is useful because Houston is absolutely not walkable. If you are looking to order food, definitely do not order from Twin peaks across the highway. The food is overpriced, soggy, and tastes microwaved. Absolutely awful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, highly recommended!
Stayed 5 nights in Aug 2024

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Renieka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

carl

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
stereotyped
Tell lady at the desk changed my room so i didn't get the tub i wanted, then she charged me an extra 50 dollars for deposit, i kinda get that but the room i paid for is cheaper then the room i got so id like to know what the problem is
Stayed 2 nights in Aug 2024

10/10 Excellent

Onieka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hampton Inn and had a very positive experience. The location was incredibly convenient, making it easy to get around and access everything I needed during my stay. The hotel was clean and well-maintained, which made for a comfortable and pleasant environment. The staff were all friendly and helpful, always ready to assist with a smile. Overall, it was a great stay, and I would definitely recommend it to others.
Stayed 1 night in Aug 2024

2/10 Terrible

Luis

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Raven

Stayed 2 nights in Aug 2024

10/10 Excellent

Syed Zuber, Sammamish

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I've had better experience before
Stayed 2 nights in Aug 2024

4/10 Poor

Claudia

Traveled with family
Disliked: Staff & service, room comfort
Not the room I reserved!
Stayed 2 nights in Aug 2024

8/10 Good

Tahillyn

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and the staff was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

vickie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Aug 2024

2/10 Terrible

Terilyn

Stayed 1 night in Aug 2024

6/10 Okay

VERONICA

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this property. Great location and easy to get to
Stayed 2 nights in Jul 2024

6/10 Okay

Antonio

Traveled with family
Liked: Staff & service
Stayed 6 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great surprize. Very nice facility and rooms, and all very clean. Amenities as advertised and in good shape. Staff was outstanding and over the top in genuine kindness and service, and this is not only the front desk staff, but all the way to the maid staff too. Great job Hilton, I will be proud to recommend this location to family and friends!
Stayed 7 nights in Jul 2024

10/10 Excellent

Paule-Marie, Huntington Beach

Stayed 3 nights in Jul 2024