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Hampton Inn Houston-Willowbrook Mall

2.5 star property

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Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Free daily buffet breakfast
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
$90
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
7645 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪2 min walk‬
  • Place, Sam Houston Race Park
    ‪3 min drive‬
  • Place, Vintage Park
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Houston-Willowbrook Mall

Hotel in Willowbrook
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Houston-Willowbrook Mall features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hampton Inn Houston-Willowbrook Mall is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 1 2025 to January 5 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Reviews

Hampton Inn Houston-Willowbrook Mall Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 583 reviews
Rating 8 - Good. 155 out of 583 reviews
Rating 6 - Okay. 51 out of 583 reviews
Rating 4 - Poor. 31 out of 583 reviews
Rating 2 - Terrible. 27 out of 583 reviews

Reviews

6/10 Okay

Mohd

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There was no shampoo and got it once we requested it. Even then it did not work.
Stayed 2 nights in Jun 2025

4/10 Poor

Jeremy

Business traveler
Disliked: Property conditions & facilities
This property is pretty run down and smells musty. Room also smelled moldy.
Stayed 2 nights in Jun 2025

8/10 Good

IN SOOK, CLARKSVILLE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Good stay just old so it gad an old smell
Stayed 2 nights in Jun 2025

8/10 Good

Marisela

Stayed 1 night in May 2025

8/10 Good

James A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, as expected.
Stayed 4 nights in Jun 2025

8/10 Good

Antonia

Liked: Cleanliness, property conditions & facilities
The beds were comfortable!! I enjoyed my stay
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible front desk service
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Everything was fine and I was comfortable
Stayed 1 night in May 2025

2/10 Terrible

Brisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the smell of the room. The carpet was sticky couldn't walk around with out shoes the shower where broken. Very unhappy with my stay.
Stayed 2 nights in Apr 2025

8/10 Good

Jess

Stayed 2 nights in Apr 2025

10/10 Excellent

Yohanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very clean
Stayed 6 nights in Apr 2025

2/10 Terrible

Mia

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has been great .
Stayed 1 night in Apr 2025

10/10 Excellent

Zoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to a family baseball trip
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 2 nights in Mar 2025

10/10 Excellent

Thresir

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sylvia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Not again.

House keeping did not clean room and pool was freezing cold.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Nice room carpet and drapes a bit dated but clean. Front desk was always friendly. Breakfast was standard.
Stayed 2 nights in Mar 2025

8/10 Good

LaToya

Stayed 2 nights in Mar 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Yolanda

Liked: Staff & service

Sassy silver

Overall not bad but microwave not working, sink did not have hot water
Stayed 2 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean brought my pup and was able to take out at night and felt safe security was riding around.
Stayed 1 night in Mar 2025