Hampton Inn & Suites Houston Sugar Land

2.5 star property

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Photo gallery for Hampton Inn & Suites Houston Sugar Land

Bar (on property)
Iron/ironing board, bed sheets
Seasonal outdoor pool
Reception
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$108
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
218 Promenade Way, Sugar Land, TX, 77479
  • Place, Constellation Field
    ‪3 min drive‬
  • Place, Houston Museum of Natural Science at Sugar Land
    ‪4 min drive‬
  • Place, Fort Bend Children's Discovery Center
    ‪5 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪41 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Tub-Non-Smoking

  • Sleeps 4

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

2 Queen Room Fridge And Microwave

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 6

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

Hear Acc Two Queen Studio Suite

  • Sleeps 6

Mob Acc King Studio Suite with Tub

  • Sleeps 2

Hear Acc King Studio Suite

  • Sleeps 4

Accessible King Room with Roll in Shower

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

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About this property

Hampton Inn & Suites Houston Sugar Land

Sugar Land hotel with free breakfast
This hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Air-conditioned accommodations at Hampton Inn & Suites Houston Sugar Land offer irons/ironing boards. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hampton Inn & Suites Houston Sugar Land features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. Event facilities measuring 3000 square feet (279 square meters) include conference space. This Sugar Land hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Hampton Inn & Suites Houston Sugar Land has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 3,000 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites Sugar Land TX
Hampton Inn & Suites Houston Sugar Land Hotel
Hampton Inn & Suites Houston Sugar Land Sugar Land
Hampton Inn & Suites Houston Sugar Land Hotel Sugar Land

Hampton Inn & Suites Houston Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 563 reviews
Rating 8 - Good. 76 out of 563 reviews
Rating 6 - Okay. 40 out of 563 reviews
Rating 4 - Poor. 22 out of 563 reviews
Rating 2 - Terrible. 39 out of 563 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Walid

Stayed 1 night in Sep 2025

2/10 Terrible

Annisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I rarely do reviews and if I do I normally will give a 4-5 star if they accommodated without any issues. Got there at 4:30pm to check in. Room was not clean (suppose to be ready at 3pm). Went your event and came back at 10pm. They have given out all the rooms and had none available. Very rude customer service. I would advise anyone trying to stay here to look elsewhere!!!
Stayed 1 night in Sep 2025

4/10 Poor

Shirley

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is a dog friendly property.I didn't see it or I missed it during my selection process, but it definitely smelled like it. We had to request a change of rooms because of the smell but the young lady at the the front desk was very accommodating. The breakfast was mediocre as best. I will not re-book this Hotel again.
Stayed 1 night in Sep 2025

4/10 Poor

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities
There were only two bath towels The UPC port next to the bed didn't work The AC controls didn't work The breakfast was horrible and the shower had no Anti slip. We won't be back
Stayed 1 night in Sep 2025

10/10 Excellent

Sukhjinder

Stayed 11 nights in Sep 2025

10/10 Excellent

Mayra

Stayed 1 night in Sep 2025

4/10 Poor

Fahim

Stayed 1 night in Sep 2025

6/10 Okay

Ashraf

Liked: Amenities
I would like to bring to your attention some concerns regarding the customer service at your property. Staff should be better trained on how to approach and handle guests, as my recent stay was affected by multiple issues. When I arrived at the facility, I was greeted by the counter technician. She issued me one room key. Since there were four people in my party, I politely asked for an additional key. Her response was that she could not provide one because she had a limited number of keys and still needed to check in other customers. With all due respect, this should not be my issue as a guest. The second incident occurred when we requested towels from a housekeeper on our floor. Instead of assisting, she was rude and told me to go downstairs to the front desk and ask for them myself. This is the second time I have stayed at this property and encountered service-related problems. I am disappointed, as these experiences do not reflect the level of hospitality I would expect. I hope steps will be taken to improve customer service and ensure better treatment of guests in the future
Stayed 2 nights in Sep 2025

10/10 Excellent

Preston

Stayed 1 night in Sep 2025

8/10 Good

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

nwazojie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Pedro

Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome clean and close to shopping. We enjoyed our stay no complains
Stayed 2 nights in Sep 2025

10/10 Excellent

Yolanda

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

paolo

Stayed 1 night in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

Sukhjinder

Stayed 9 nights in Aug 2025

10/10 Excellent

David, Mount Prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Emerson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most comfortable Stay!

Clean, comfortable and clean. I love how this Hampton Inn didn’t have so many rooms. It made it feel like we were in our own apartment instead of a hotel room. Breakfast was so, so but that’s at any hotel. At night it was so quiet we slept like babies and the beds were very comfortable. A+ in our book.
Stayed 2 nights in Sep 2025

6/10 Okay

Nobel

Liked: Cleanliness, staff & service, amenities
The hotel was clean and easily accessible from the highway. The only issues I had were broken towel rack and toilet paper holder in the bathroom. They also forgot to refill the shampoo bottles before I arrived.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Loce
Stayed 1 night in Aug 2025