6/10 Okay
Kathryn
Apr 14, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They’re clearly in the middle of a renovation, and I really want to emphasize how kind lovely the staff was here, but it’s also clear they spent more money on looking good on the outside than on actual, normal basic things that every room should have. When I first pulled up, there was caution tape on the front door. Turns out, they were painting, but maybe just use a “wet paint” sign so it doesn’t look like an active crime scene lol. Maybe it really was a warning! This was the first time in my life I’ve ever asked to change rooms. When I opened the door, there was an overpowering smell of something like paint and, I don’t know… mildew? My eyes were watery and itchy. They were super accommodating and walked me to my new room so that they could verify this one wouldn’t have the same problem, and it didn’t. However, because I saw what the first room had, I could also spot what was missing in this one. There was no place to put clothes. No cabinet, no closet, not even a wall hook — which also meant no place to put towels. I putting my suitcase on the floor for the night, but I realized later that the tile floor was actually pretty dirty. After walking barefoot from the shower to my suitcase, my feet were filthy. There was no toilet paper holder so the TP was just on the edge of the tub, but the roll was stamped lol. No hairdryer. No place to plug my phone in near the bed. Y'all, these aren't even amenities, they’re basics.
Kathryn
Stayed 1 night in Apr 2025
