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Heights House Hotel, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heights House Hotel, Ascend Hotel Collection

Exterior
Fireplace
Property amenity
Property amenity
Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
100 W Cavalcade St, Houston, TX, 77009
  • The Heights Theater
    3 min drive
  • Hobby Center for the Performing Arts
    5 min drive
  • Downtown Aquarium
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    24 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Whitehall Houston

Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1144)
The price is $143
per night
$167 total
includes taxes & fees
Jan 6 - Jan 7
The Whitehall Houston

About this property

Heights House Hotel, Ascend Hotel Collection

3-star hotel in Northside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Heights House Hotel, Ascend Hotel Collection offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to meeting rooms and coworking spaces. Event facilities measuring 175 square feet (16 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Heights House Hotel, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Space Cowboy - This poolside bar specializes in local cuisine. Happy hour is offered.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Space Cowboy

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 30 2024 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Entertainment facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Administrative fee: USD 1.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The seasonal pool will be open from March to November
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 946 reviews" "
Rating 8 - Good. 198 out of 946 reviews" "
Rating 6 - Okay. 107 out of 946 reviews" "
Rating 4 - Poor. 66 out of 946 reviews" "
Rating 2 - Terrible. 98 out of 946 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Fabian

Stayed 4 nights in Aug 2024

2/10 Terrible

Noah

Stayed 3 nights in Aug 2024

6/10 Okay

Kipp

Liked: Cleanliness, property conditions & facilities, room comfort
Competing with a pool DJ
It was pleasant how ever the pool was taken over by a DJ and a singles crowd with lots of excessive noise until 11pm . It competed with the tv and our own music. If was informed of private function at the beginning we would’ve tried this place another time .
Stayed 2 nights in Jun 2024

2/10 Terrible

Genaro

They don’t have rooms available. Waste of time on reservation or payment.
Stayed 1 night in Aug 2024

2/10 Terrible

Flor

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

This property is clearly a party atmosphere, but not an ideal hotel stay. The check in area had music blaring so loudly that I was convinced we were in the wrong place. The rooms in reality look far different from the photos online, but were fine enough. The curtains in the room do not close well so we had light from the hall coming in all night. The worst part of our stay was that the hotel checked someone else into our room and they were able to access our room thinking it was theirs. If we had not been inside with the deadbolt locked, this person would have been able to fully step into the room. This left us feeling uneasy that someone else would be able to come into the room while we were out and unable to leave the door deadbolted. During the night, we could hear people arguing in the hallway as if they were in our own room. While the hotel seems great for a day at the pool, I would not recommend this place to stay at.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay minus all the construction. Rooms were nice and cozy and ac was super cold. I’d definitely stay again and front desk personnel were very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Cool vibe, breakfast is weak
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had roaches in our room and bed. Pool vibe was excellent. Restaurant is good but expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Good
Stayed 1 night in Aug 2024

8/10 Good

LaShawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and pleasant service.
Stayed 6 nights in Jul 2024

4/10 Poor

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Yolanda

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Traveled with group
Liked: Staff & service
A blast
Was a fun place to stay pool party every night good drinks
Stayed 2 nights in Apr 2024

8/10 Good

Trinell

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoy our Stay there and will be back!!
Stayed 2 nights in Jul 2024

2/10 Terrible

stacey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked in at 3:00. Very loud music which could be heard in room with foul language being played around property and around pool for an upcoming event. Elevator broken and had to cling three flights of stairs with luggage. Walkway seemed unstable in places. Staff was great. We left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

8/10 Good

Kong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Weekend getaway
We live an hour outside of Houston, and we usually stay here. It’s centrally located, reasonably priced, has a great pool, and has self parking. We’ve stayed here about 6 times, and it’s progressively gotten worse each time. We stayed in May, and I noticed our room wasn’t very clean. Then this time, this room was even dirtier. The bathroom and the floor in the whole room particularly. The bathroom door jam and the wall/baseboards behind the door were disgusting. I know every room can’t be detailed every cleaning, but I would expect noticeable dirt and stains to be cleaned. We were also given a room with 2 queens instead of the king room I was supposed to get. This might have been due to the. Some damage from the recent hurricane though, so I didn’t even bring it up.
Stayed 1 night in Jul 2024

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property got hit with hurricane so a lot of buildings is being refurbished which is a shame and I don’t think helps it was raining a lot of the 2 days we was there the staff are very nice and room was clean
Stayed 2 nights in Jul 2024

4/10 Poor

Karen

Business traveler
Disliked: Amenities, property conditions & facilities
Not my first time to stay there and had really liked the eclectic vibe previously, but I arrive to find no refrigerator nor microwave in my room. Was told they were available by request only. I'm like, really??? Is this a thing now? Supposedly due to thefts from the room. I suggest they invest in some security measures rather than removing amenities
Stayed 2 nights in Jul 2024