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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Breakfast area
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym
$122
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
2504 North Loop West, Houston, TX, 77092
  • Daikin Park
    ‪11 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage Place Houston Brookhollow

Hotel in Lazybrook/Timbergrove
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Heritage Place Houston Brookhollow features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 468 square feet (43 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Onsite self parking is complimentary.

Heritage Place Houston Brookhollow is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 214 out of 396 reviews
Rating 8 - Good. 92 out of 396 reviews
Rating 6 - Okay. 43 out of 396 reviews
Rating 4 - Poor. 22 out of 396 reviews
Rating 2 - Terrible. 25 out of 396 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs in my room and no one came tk clean up my trash frok the room
Stayed 4 nights in May 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I’ve ever stayed here and it wil be an always stop! From the staff at the front desk to the cleanliness of the rooms! Definitely a go to hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

DeAndrew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My tv wasn’t working correctly, and when I called down to the front desk and explained my situation they immediately switched my room within 5 minutes
Stayed 2 nights in May 2025

10/10 Excellent

Romana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 2 nights in May 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly and professional, particularly Rosa at the front desk. Note that I received a confirmation email that indicated there was a Bistro (booked on Expedia), but that is no longer open (property used to be a Courtyard Marriott).
Stayed 2 nights in May 2025

10/10 Excellent

chirag

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 3 nights in May 2025

6/10 Okay

Rika

Disliked: Cleanliness
Staff was friendly but in two night stay not even coffee pod was replaced, forget about housekeeping. The room was roach infested. Vegan breakfast was supposedly available but no breakfast, vegan or non vegan was available.
Stayed 2 nights in May 2025

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean and quiet are the most important things for me and they have them all.
Stayed 2 nights in May 2025

6/10 Okay

Dorlean

It's difficult to find the entrance of the hotel, there are no ads or writings that let you know that you are in a hotel area, the pool has not been cleaned, There is the smell of cigarettes in all the corridors of the hotel.
Stayed 1 night in May 2025

8/10 Good

Zuhaib

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kermela

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in May 2025

2/10 Terrible

Yaritza

Disliked: Staff & service
I lost my ID and they were very unhelpful to the situation. I was super disappointed
Stayed 2 nights in May 2025

4/10 Poor

Jasmine

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Very nice staff. Although area around the hotel wasn't great however I would like to stay again just because staff was good and nothing much to complain about.
Stayed 16 nights in May 2025

10/10 Excellent

Francisco

Stayed 2 nights in May 2025

4/10 Poor

yitzy

Disliked: Cleanliness, amenities
It was walking distance to where i needed to go
Stayed 4 nights in May 2025

4/10 Poor

Taran

Liked: Property conditions & facilities
Disliked: Amenities
No cleaning of the rooms and coffee was terrible
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service
Convenient location, nice staff and comfy rooms. Only negative was no morning breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Shahzad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect the staff were friendly and the room was clean and comfortable Everything was excellent highly recommend.
Stayed 1 night in May 2025