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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
BBQ/picnic area
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Daikin Park
    ‪11 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • George R. Brown Convention Center
    ‪13 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

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The price is $116
per night
$136 total
includes taxes & fees
Apr 28 - Apr 29
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About this property

Heritage Place Houston Brookhollow

Hotel in Lazybrook/Timbergrove
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Heritage Place Houston Brookhollow features an outdoor pool and a fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Business-related amenities consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 468 square feet (43 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site.

Heritage Place Houston Brookhollow is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 7 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Merisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and room was clean. Bathroom was tiny though. No breakfast offered. Staff was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Titus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jozsef

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old
Stayed 2 nights in Apr 2025

8/10 Good

Katina

Stayed 7 nights in Apr 2025

2/10 Terrible

Dexter

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I checked in and got to my room. The TV would not turn on and I called the front desk. They say there's nothing they can do and they're full...
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Stayed 1 night in Mar 2025

10/10 Excellent

William Kane

Stayed 3 nights in Apr 2025

6/10 Okay

Sooryung

Business traveler, Traveled with family
Disliked: Amenities
Considering the price, it was ok.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love you all and thank you so much will be back more again
Stayed 2 nights in Apr 2025

10/10 Excellent

Roland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 1 night in Apr 2025

10/10 Excellent

julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Apr 2025

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying
Amazing place to stay nice environment
Stayed 2 nights in Apr 2025

6/10 Okay

Tyhetia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Hugh

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Heat
The weather was about mid 50s and the heater in the room didn’t work was cold. Room 239. I hope I can get compensated please.
Stayed 3 nights in Apr 2025

2/10 Terrible

Manuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rahul

Liked: Cleanliness
Staff is not very good
Stayed 2 nights in Apr 2025

4/10 Poor

AriAnna

Traveled with partner
Disliked: Cleanliness
Our room smelled like wet dog
Stayed 1 night in Apr 2025

8/10 Good

Pavel

Stayed 1 night in Apr 2025

2/10 Terrible

Waseem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this place at all. I booked two night showed up to checkin the front clerk didn’t know how to check me in due to system error between the and Expedia. Slept in the car as they refused to check me in. Billed me and refused to even refund me can back in the morning he said I can’t check you in as it was a no show and cancelled which was a complete lie as he was the same guy from the evening and didn’t know how to fix the issue. Don’t stay here
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part was Rosa, she was excellent. Always there with a smile and ready to help. Great job Rosa!
Stayed 1 night in Mar 2025

8/10 Good

Jim, Thornton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staffs
Stayed 2 nights in Apr 2025