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Heritage Place Houston Brookhollow

3.0 star property

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Daily full breakfast for a fee
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Karbach Brewing
    ‪2 min drive‬
  • Memorial Hermann Greater Heights Hospital
    ‪3 min drive‬
  • The Heights Theater
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

Similar properties

Exterior

Sheraton Houston Brookhollow Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1003)
The price is $118
per night
$140 total
includes taxes & fees
Mar 6 - Mar 7
Sheraton Houston Brookhollow Hotel

About this property

Heritage Place Houston Brookhollow

Hotel in Lazybrook/Timbergrove
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Heritage Place Houston Brookhollow features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 468 square feet (43 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site.

Heritage Place Houston Brookhollow is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Bistro - Overlooking the pool, this bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Stayed 1 night in Nov 2024

8/10 Good

Leonard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

prax

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel V

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Karla

Traveled with family
Liked: Staff & service
Was told at check-in at the beginning of the 3 night stay that the room would be cleaned and towels exchanged every other day. When we got back for the second night we found that the room had not been serviced - wife was able to go to lobby and get fresh towels but we were disappointed that they didn't do what they said they would. The hotel is definitely on the older side and not it the most desirable area but they do try to keep it clean. They should also provide a hot breakfast to be competitive with others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this place for the free breakfast for my 81 year old diabetic mother in law. She needs to eat often to keep her blood sugar levels low. But I was disappointed. I have NEVER been to a hotel that stopped serving breakfast at 8 am. She had to buy a crappie microwave egg burrito.
Stayed 3 nights in Oct 2024

8/10 Good

edward

Liked: Amenities
Room was good but lacks USB charging outlets and bathroom exhaust fan.
Stayed 4 nights in Oct 2024

4/10 Poor

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Nagaraju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael, Mcallen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The hotel was in average condition. Elevator was not working so we got lucky with a room un the 1st floor. Rooms could use and up date but overall it was ok for the one night stay!
Stayed 1 night in Oct 2024

8/10 Good

Cesar, Sunrise

Stayed 2 nights in Sep 2024

10/10 Excellent

Adrianna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great! This is the second time we’ve stayed here. It’s right off the expressway. There is a gas station next door. Easy car rental fill up. The rooms are clean. They also sell snacks, drinks, casual adult beverages. They have a restaurant. We did not try that though. But overall easy place to stay!
Stayed 3 nights in Oct 2024

4/10 Poor

Jesus

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
People try to open my door at night time each day I stayed. The front staff lady was rude. I asked for a few necessities for the room and she replied " is that all you need! Because I dont want to keep making trips. " I will not be staying here again.
Stayed 2 nights in Oct 2024

8/10 Good

Kaylen

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
This was my first time staying at this hotel and the experience was great. Friendly staff and great service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chamara

Stayed 1 night in Sep 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, property conditions & facilities
Close to highway
Stayed 2 nights in Sep 2024

8/10 Good

Cesar, Sunrise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, offering decent value for the money. Rooms are typically clean, and beds are comfortable, though not necessarily luxurious.
Stayed 1 night in Sep 2024