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Hilton Garden Inn Houston NW America Plaza

3.5 star property

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Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
Exterior
Outdoor pool
In-room safe, desk, laptop workspace, soundproofing
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
14919 Northwest Fwy, Houston, TX, 77040
  • Baseball USA The Yard
    ‪7 min drive‬
  • Sam Houston Race Park
    ‪8 min drive‬
  • Memorial City Mall
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

8.0 out of 10
Very good
(3 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, laptop workspace, soundproofing

One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

In-room safe, desk, laptop workspace, soundproofing

One King Bed, Non-Smoking, Accessible (Bath tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Smoking, Jetted Tub

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Two Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, One King Bed

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Houston NW America Plaza

3.5-star hotel in Fairbanks
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Houston NW America Plaza features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6500 square feet (585 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay movies

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1004 reviews
Rating 8 - Good. 214 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn’t bad, but it wasn’t great. It’s a nice hotel, but just not a place I would desire to stay again. The breakfast is expensive for a cold muffin. The staff was kind, but just very withdrawn.
Stayed 2 nights in Mar 2025

8/10 Good

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff members very friendly and professional
Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly I love the place
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was awesome
Stayed 1 night in Mar 2025

10/10 Excellent

dontee

Stayed 1 night in Mar 2025

10/10 Excellent

aledy

Stayed 3 nights in Mar 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was uncomfortable
Stayed 1 night in Mar 2025

8/10 Good

Abraham Rais

Liked: Staff & service, property conditions & facilities
o -
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

No room available for prepaid reservation

They did not hold my prepaid reservation and did not have a room for me. I was told due to canceled flights other guests extended their stays.
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Stayed 2 nights in Feb 2025

10/10 Excellent

MARIBEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David, Irving

Traveled with partner
Liked: Staff & service
Nice stay
Stayed 1 night in Feb 2025

4/10 Poor

Tran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was ok. Staff was rude and inconsiderate. When i got there desk clerk stated they would take a room deposit of 75.00 ended up being 675.00. When i asked about the transaction they were very rude and said soulds like a personal problem.
Stayed 1 night in Feb 2025

10/10 Excellent

Frederic

Stayed 1 night in Feb 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only complaint was the quality of the food.

One only complaint. The food atvthe bar and grill wasn't great. My husband's burger was waaaay overcooked and the tomatoes on my salad were borderline stale. Also breakfast wasn't so great. Food was par. I get better food at McDonald's.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Allisa

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and peaceful stay, thank you.
Stayed 2 nights in Jan 2025