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Hilton Garden Inn Houston NW America Plaza

3.5 star property

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Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
Lobby
Snack bar
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$103
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
14919 Northwest Fwy, Houston, TX, 77040
  • Place, K1 Speed
    ‪5 min walk‬
  • Place, K1 Speed Houston
    ‪5 min walk‬
  • Place, AMF Windfern Lanes
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for One King Bed

In-room safe, desk, laptop workspace, soundproofing

One King Bed

8.4 out of 10
Very good
(9 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

8.0 out of 10
Very good
(4 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, One King Bed

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Two Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

In-room safe, desk, laptop workspace, soundproofing

One King Bed, Non-Smoking, Accessible (Bath tub)

7.6 out of 10
Good
(4 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Smoking, Jetted Tub

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Houston NW America Plaza

3.5-star hotel in Fairbanks
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Houston NW America Plaza features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6500 square feet (585 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay movies

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.62 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Addison

Stayed 1 night in Jul 2025

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Family Stay

It was very relaxing and the staff are very friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Arkelba

Traveled with family
Disliked: Property conditions & facilities
Air conditioning wasn't working properly Before check out time housekeeping came to clean the room
Stayed 2 nights in Sep 2025

10/10 Excellent

mohammad, Milwaukee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and friendly. Room was very neat and clean
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, friendly and helpful. Room was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

James E

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great Staff! Shout out to Mr. James my family and I appreciate the hospitality!
Stayed 4 nights in Aug 2025

4/10 Poor

Ewelina

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not pleasant

Terrible area, uncomfortable and bleachy scented room, felt a bit damp. Had to run ac really cold to make it feel drier. Way overpriced for what it is…
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Stayed 4 nights in Aug 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would drink and eat more in the bar if the prices were reasonable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bolu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE STAYING HERE, this my choice every time when staying in NW Houston rooms are always super clean.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston

Stayed 2 nights in Aug 2025

2/10 Terrible

Karla

Traveled with partner
Liked: Cleanliness, staff & service
It’s was hot at night I didn’t get the room I originally reserved. It’s was hot like the turn the air done at night. The breakfast I paid for making reservations suck no meat no eggs toast and cheap great value cereal will not go back when visiting Texas in the future.
Stayed 1 night in Aug 2025

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m very disappointed at the service I received during my stay at the Hilton Garden Inn. I spent 3 days trying to get housekeeping to clean my room. It got to the point where I kept calling them back to back to get a response. The building also smelled like mildew and there was only 1 working elevator with you signage that the other elevator was out of order.
Stayed 7 nights in Jul 2025

6/10 Okay

Kymberlee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lackluster hotel

The continental breakfast does not include juice, eggs, or sausage. Its extra. Wouldn’t stay again honestly. The thermostat was broken as well
Stayed 2 nights in Jul 2025

8/10 Good

Damian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything was accessible. Had a smell coming from the vent right outside of bathroom
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrea

Disliked: Staff & service, room comfort

Bugs in fruit

Not happy. I paid for breakfast. And didn’t eat. Knats were all over the fruit. And flies. Requesting refund.
Stayed 1 night in Jul 2025

8/10 Good

Sherri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as my first visit and stay in Houston.
Stayed 2 nights in Jul 2025

6/10 Okay

Hope

Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra, lakeworth

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Amenities
Nice room
Stayed 1 night in Jun 2025