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Hilton Garden Inn Houston NW/Willowbrook

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
$99
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Place, Houston Methodist Willowbrook Hospital
    ‪1 min walk‬
  • Place, Aerodrome
    ‪7 min walk‬
  • Place, Willowbrook Mall
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Deluxe, One King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe, One King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 2

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Drinks & Snacks)

  • 161 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Drinks & Snacks)

  • 161 sq ft
  • Sleeps 4

Deluxe King Room with Bath Tub - Disability Access

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

1 Queen Bed Junior Suite With Sofabed

  • Sleeps 4

Premium King Room with Sofa Bed

  • Sleeps 4

Premium Queen Room with Two Queen Beds

  • Sleeps 4

mobility Hearing Access Two Double Room with tub

  • Sleeps 4

mobility Hearing Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility hearing Access Deluxe King Room with Roll in Shower

  • Sleeps 4

View all photos for mobility hearing Access One Bedroom king Suite with tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

mobility hearing Access One Bedroom king Suite with tub

  • Sleeps 2

View all photos for King Bed With Qn Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed With Qn Sofabed

8.2 out of 10
Very good
(14 reviews)
  • 161 sq ft
  • Sleeps 4

View all photos for King Jr Suite W/ Sofabed

King Jr Suite W/ Sofabed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Jr Suite W/ Sofabed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4

View all photos for 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 161 sq ft
  • Sleeps 4

One-Bedroom Deluxe Suite With 1 King Bed And Sofabed

  • Sleeps 4

1 King 1 Bedroom Deluxe Suite Sofabed

  • Sleeps 4

1 King Bed Deluxe With Queen Sofabed

  • Sleeps 4

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About this property

Hilton Garden Inn Houston NW/Willowbrook

3-star hotel in Willowbrook
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Houston NW/Willowbrook features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 2920 square feet (271 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Onsite self parking is complimentary.

Hilton Garden Inn Houston NW/Willowbrook is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hilton Garden Inn Houston NW/Willowbrook has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (2,920 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 333 out of 614 reviews
Rating 8 - Good. 144 out of 614 reviews
Rating 6 - Okay. 57 out of 614 reviews
Rating 4 - Poor. 41 out of 614 reviews
Rating 2 - Terrible. 39 out of 614 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Stayed 4 nights in May 2025

6/10 Okay

Samuel

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to the barman James and the cook who was on duty on Thursday evening.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, no pool though neither washer/dryer. But it was fine
Stayed 2 nights in Jul 2025

8/10 Good

mauri

Traveled with partner
Liked: Staff & service
Pool was closed, as it was the end of June.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The front desk receptionist, Heather provided exceptional customer service hotel is a little bit outdated furniture was stained, smelly and outdated, and the cleaning could’ve been taken up a couple of notches with clean sheets and cleaning of the bathrooms and the sinks and toilet
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The front desk receptionist, Heather provided exceptional customer service and went above and beyond to make sure everything was correct. I had to switch rooms a couple of times because one of the rooms were not cleaned, and the furniture was stained. The overall facility was a good environment and friendly, and there was noise because they were renovating some rooms on my floor. It wasn’t too bad. The cleaning could’ve been better making sure the sheets were clean and changed each night and the floors were sticky and the sink fixtures were not cleaned.
Stayed 1 night in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 1 night in Jul 2025

10/10 Excellent

monica, Cedar hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property but pool was not open although they did offer lifetime fitness pool as an option
Stayed 2 nights in Jun 2025

4/10 Poor

Joel, Houston

Liked: Cleanliness, amenities
Very ok
Stayed 1 night in Jun 2025

10/10 Excellent

Joel, Houston

Liked: Cleanliness, amenities
Great place to rest after a long flight
Stayed 1 night in Jun 2025

10/10 Excellent

Wesley R

Liked: Cleanliness, amenities, property conditions & facilities
An excellent property on the northwest side of Houston—clean, quiet, and excellent service. I’ll be back. Wes
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria, Dallas

Traveled with family
Liked: Cleanliness
So sweet and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Stayed 4 nights in May 2025

10/10 Excellent

Lugo Brothers

Stayed 1 night in May 2025

6/10 Okay

Pamela

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful. Bed was a little uncomfortable and not sure the comforter was changed, it appeared to have a few pet hairs on it. Overall the hotel was nice
Stayed 2 nights in Apr 2025

4/10 Poor

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head didn't work and I was not told about the $50.00 deposit. I went through Expedia
Stayed 1 night in Apr 2025

10/10 Excellent

Adelita

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Marci

Traveled with family
Liked: Cleanliness, staff & service

No more pool

Thankfully it was not warm enough to swim, as they were filling the pool in with concrete.
Stayed 1 night in Mar 2025