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Hilton Garden Inn Houston NW/Willowbrook

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Bathroom shower
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Pet friendly
  • Parking included

Explore the area

Map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    2 min walk
  • Willowbrook Mall
    13 min walk
  • Aerodrome
    15 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    32 min drive

Room options

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 2

View all photos for Room (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Drinks & Snacks)

  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 161 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 291 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 4

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Drinks & Snacks)

  • 161 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Jr Suite W/ Sofabed

King Jr Suite W/ Sofabed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Jr Suite W/ Sofabed

  • 323 sq ft
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 291 sq ft
  • Sleeps 4

View all photos for 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds

  • 161 sq ft
  • Sleeps 4

View all photos for King Bed With Qn Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed With Qn Sofabed

  • 161 sq ft
  • Sleeps 4

View all photos for Deluxe, One King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe, One King Bed, Accessible

  • 161 sq ft
  • Sleeps 4

Similar properties

Exterior

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (308)
The price is $89
per night
$104 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

About this property

Hilton Garden Inn Houston NW/Willowbrook

3-star hotel in Willowbrook
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Houston NW/Willowbrook features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 2920 square feet (271 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Onsite self parking is complimentary.

Hilton Garden Inn Houston NW/Willowbrook is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hilton Garden Inn Houston NW/Willowbrook has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (2,920 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 294 out of 535 reviews" "
Rating 8 - Good. 132 out of 535 reviews" "
Rating 6 - Okay. 47 out of 535 reviews" "
Rating 4 - Poor. 28 out of 535 reviews" "
Rating 2 - Terrible. 34 out of 535 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jean Paul

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I like the area, it kind of quiet. and it is right to the high way. But I think they could do it better at the front desk. They need to be more hospitable, and more professional.
Stayed 1 night in Sep 2024

8/10 Good

Henry

Liked: Staff & service
Bathroom needed some updated sealing around the toilet
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities
Disliked: Cleanliness
No toiletries
Stayed 1 night in Sep 2024

8/10 Good

Licxy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Joseph

Traveled with family
Stayed 2 nights in May 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places
Stayed 1 night in Aug 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tanisha

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was extremely hot at night refrigerator didn’t work neither did the phone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfy
Stayed 1 night in Aug 2024

2/10 Terrible

Leymis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was dirty and bed had a condom on it
Stayed 1 night in Aug 2024

4/10 Poor

Curtis

Stayed 1 night in Aug 2024

4/10 Poor

Curtis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay away from this hotel!
We stayed for 3 days initially and were back 5 days later. Circumstantially, we stayed in the same room both times. On the first stay we told the front desk: 1) the desk light was out and need a new bulb; 2) the phone didn't work; 3) the alarm clock in the room could not be set so it was worthless; 4) the refrigerator didn't work. They said "thank you" and that these issued would be fixed. When we returned 5 days later and got booked into the same room, NOTHING had been fixed. Additionally, the room key (electronic) would work for an hour and then quit working. We asked for another room, but this was the only disabled room available. Over the next hour, maintenance brought us another refrigerator, a bulb for the desk lamp and new batteries for the door. The phone and the alarm clock were NEVER fixed. There were other issues we encountered, but I'm running out of characters. If this is the way Hilton currently runs it's properties, then my wife and I are definitely done with Hilton...we certainly won't be returning to this specific hotel in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Marcia

Disliked: Cleanliness, room comfort
Don’t stay here.
AC didn’t cool Tv didn’t work Trash in trash can when we arrived Bar of soap already open Homeless people behind the building across from front of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

george

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Julian

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed lamp, seif weren't working. Fan in the bathroom worked with the horrible noise. Key card need to be replaced after 1 time. If 5 days no housekeeping ever enter the room. Administrators were informsince the day 1.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chaunte'

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Business traveler
No chance to get there
With the hurricane hitting, flight cancelled and could not get there. requested a refund, no reply
Stayed 1 night in Jul 2024

8/10 Good

Tia

Liked: Cleanliness, room comfort
Gorgeous lobby and rooms, but no one was intereste
Stayed 1 night in Jul 2024