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Comfort Inn & Suites Houston I-10 West Energy Corridor

2.5 star property

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Photo gallery for Comfort Inn & Suites Houston I-10 West Energy Corridor

Desk, iron/ironing board, free rollaway beds, free WiFi
Lobby
Lobby
Combined shower/tub, hair dryer, towels
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry
$75
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
12323 Katy Fwy, Houston, TX, 77079
  • Place, CityCentre
    ‪3 min drive‬
  • Place, Memorial City Mall
    ‪5 min drive‬
  • Place, Westheimer Road
    ‪7 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Houston I-10 West Energy Corridor

Hotel in Memorial
A fitness center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
Comfort Inn & Suites Houston I-10 West Energy Corridor offers 115 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site. A total renovation of this property was completed in March 2023.

Comfort Inn & Suites Houston I-10 West Energy Corridor is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.0 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel HOU I-10 West Energy Corridor
Holiday Inn Express HOU I-10 West Energy Corridor
Holiday Inn Express HOU I-10 West Energy Corridor Hotel
Holiday Inn Express HOU I-10 West Energy Corridor Hotel
Holiday Inn Express HOU I-10 West Energy Corridor
Holiday Inn Express Suites HOU I 10 West Energy Corridor
Holiday Inn Express Hotel
Holiday Inn Express
Comfort Inn Suites Houston I 10 West Energy Corridor
Holiday Inn Express Suites HOU I 10 West Energy Corridor
Comfort Inn & Suites Houston I-10 West Energy Corridor Hotel
Comfort Inn & Suites Houston I-10 West Energy Corridor Houston

Reviews

Comfort Inn & Suites Houston I-10 West Energy Corridor Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 256 reviews
Rating 8 - Good. 54 out of 256 reviews
Rating 6 - Okay. 26 out of 256 reviews
Rating 4 - Poor. 24 out of 256 reviews
Rating 2 - Terrible. 40 out of 256 reviews

Reviews

10/10 Excellent

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 4 nights in Jun 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Staff & service, property conditions & facilities

Horrible stay

First off, there was no pool. It was concrete filled in, they don't offer breakfast at all. The toilet in our room has a horrible flusher and the tv in our room didn't work for almost 2 days before it finally started working. The ac while it worked wasn't cold enough. Even setting it on 60 still felt like it was in the 70s. The elevator was half broke and barely worked. Had to use the stairs a few times up 4 flights of stairs. All the ice machines were broken and didn't work on any floors. Yes it's right next to a restaurant and within walking distance to a gas station but that's the best thing about it.
Stayed 4 nights in Jun 2025

2/10 Terrible

Viky

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Douglas, Dacula

Disliked: Cleanliness, property conditions & facilities
Mold in shower. Broken elevators. Missing light bulbs from room. Iron leaked water all over the place. Toilet ran for 5 minutes after each flush. Poorly maintained room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2025

10/10 Excellent

Tina, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, but the elevator was broken and the ice machine was broken. Breakfast included which i dont normally eat, but i do drink coffee with plain creamer and there was only the sugary flavored. Also no milk. My husband took my son's pizza downstairs to ask if they could warm it up and the employee said there should be one in our room, but there wasn't.
Stayed 2 nights in Jun 2025

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient, and great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in May 2025

2/10 Terrible

Deandrea

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, it has roaches, the TV didn't work. There was no compensation for the INCONVENIENCES.
Stayed 1 night in May 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 1 night in May 2025

6/10 Okay

CECILIA

Stayed 1 night in Apr 2025

8/10 Good

Deyaketa

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

This reservation was cancelled.
Stayed 2 nights in May 2025

10/10 Excellent

Godfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at this particular hotel everytime I co e to Houston and customer service is been awesome, rooms always spotless but the only problem I had this time around that the elevator wasn't working at some point and I had to walk upstairs to 5th floor. Other than that clutch work
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Mary

Traveled with family
Disliked: Cleanliness
The room wasn't properly cleaned, the phone didn't work, so I had to use my cellphone to call the front desk. I couldn't dry my hair because the blow-dryer didn't work. I will not stay at this hotel again.
Stayed 4 nights in May 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stuck in elevator

While the hotel receptionists were extremely kind both at check in and check out, my stay was not a positive experience. First, I got stuck in the elevator. It randomly stopped between floors. Luckily, it was a short time, about 5 minutes, but still a panic inducing experience. It was nerve wracking using that elevator again, but it seemed to be the only elevator available. There was another elevator, but it appeared not to not be working. Then the whole 4th floor and especially my room had an odd, unpleasant smell. I should have requested a room change, as the smell definitely gave me a headache by morning. The room was generally pretty clean, except for a few random hairs in the bathtub. In the morning, I discovered a spot of bright red blood on the comforter, that I only noticed because I had a defective coffee lid that caused me to dribble coffee on the sheets. The comforter had a flat sheet underneath and on top of it, which is odd. The comforter clearly hadn’t been washed. If it hadn’t been only a one night stay, I wouldn’t have stayed. The gentleman in the morning at checkout said he would have offered a partial refund, but couldn’t since I booked through hotels.com. It’s unfortunate, because this hotel is conveniently located to the events I attend.
Stayed 1 night in May 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with a few dining places within walking distance. Short drive to more dining and grocery stores.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
I didn’t love it. Staff wasn’t friendly. The room was decent for the prize and given it was close to the location I needed to be at.
Stayed 1 night in May 2025