Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
$133
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
10500 Katy Freeway, Houston, TX, 77043
  • CityCentre
    ‪5 min walk‬
  • Memorial City Mall
    ‪18 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪18 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel in Memorial
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers 123 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 691 out of 1002 reviews
Rating 8 - Good. 148 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The lady that checked me in was super nice and helpful very quick. And the lady I spoke to me during checkout was super nice even talked me into taking a quick bite at the breakfast before I ran off to work that day.
Stayed 1 night in May 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was very clean and staff was friendly, they also had security in parking lot over night
Stayed 1 night in May 2025

8/10 Good

Melissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay convenient location for us.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

4/10 Poor

Kim

Stayed 1 night in May 2025

8/10 Good

Jacara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Even though right off the highway, heard none of the commotion outside. Really nice room, clean, good tv channels. My only complaints are the thin floors/ceiling as everytime the person above me, heavy footed as they were, walked around it woke me up, also whenever the a/c came on we could smell vinegar.
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman with glasses and braids that works the evening's and worked Memorial Day morning front desk is rude and incompetent. She had no knowledge that breakfast was to stay offered until 10 am on holidays. She also seemed to be running a scam. A guest was upset with the other front desk staff, she had a wavy lace front. Well the guest was upset because the incompetent one allowed her to check in under someone elses name without an ID. I wont be returning. That seems fishy. Who knows what else is going on there.
Stayed 1 night in May 2025

10/10 Excellent

Babak, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay , very clean hotel , wonderful staff
Stayed 1 night in May 2025

10/10 Excellent

Nakeia

Business traveler
Liked: Cleanliness
Very clean
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
My room was located near the restaurant next door. I was only there to get some quiet time and quickly realized why the room cane with ear buds. I could still hear the late closing restaurant with the ear buds. Also I could hear the hallway loud and clear.
Stayed 1 night in Mar 2025

10/10 Excellent

jim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sink was clogged.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds. Easy check in. Good breakfast.
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Love this hotel and location
Stayed 1 night in May 2025

10/10 Excellent

Cedric

Liked: Cleanliness, amenities
Great Property to stay at
Stayed 1 night in May 2025

8/10 Good

KARINA ANN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented. Beds were hard but if you like that type of bed it was ok.
Stayed 1 night in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
very nice! hope to stay again soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Stayed 1 night in May 2025

6/10 Okay

charmaine

Stayed 8 nights in May 2025

10/10 Excellent

Greg, Montgomery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was so friendly and helpful. Great Breakfast! Room was comfortable clean. Highly recommend for the travel pro.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in May 2025

10/10 Excellent

Nakimeea

Great location
Stayed 3 nights in May 2025

10/10 Excellent

Adela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the bed. The mattress is like a cloud soooooo comfortable.
Stayed 1 night in May 2025