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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Modern architecture with a flat roof and evenly spaced windows.
Enjoy city views from the large window, relax on the couch, and stay entertained with two flat-screen TVs.
Relax by the pool surrounded by comfortable lounge chairs and tables, with a flat-screen TV for entertainment.
Relax in a comfortable space with individual and group seating areas, artwork, and a coffee station.
Relax in our spacious lobby with a central seating area, reception desk, and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
10500 Katy Freeway, Houston, TX, 77043
  • CityCentre
    ‪5 min walk‬
  • Memorial City Mall
    ‪18 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪18 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (543)
$157 nightly
The price is $157 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel in Memorial
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers 123 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays. An additional breakfast (subject to charges) is served daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1008 reviews
Rating 8 - Good. 147 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Idania

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price, especially with kids
Stayed 1 night in Apr 2025

10/10 Excellent

Jhoselyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Clean room, clean bed, clean sheets, clean lobby and smell good too, yummy breakfast. We don’t often experienced such an excellent everything since the moment we walked in and out. We will surely put this hotel on top of our list whenever we visit the area in the future. Well done!
Stayed 2 nights in Apr 2025

2/10 Terrible

Ricky

Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ubaldo

Traveled with family and small children
Liked: Amenities
Great hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
We reserved 3 rooms and we were put on 3 different floors. 3rd, 4th and 5th which was not convenient and receptionist was not receptive to adjusting. Rooms were okay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thadius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, and in a great location. It’s not too far from the Memorial City Mall. I will definitely recommend this location for those looking for a cool place to stay when visiting Houston.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Stayed 1 night in Apr 2025

10/10 Excellent

Tammy, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so nice! Tony was super nice. Room was super clean and bed was so comfortable. Loved how you had Dove shampoo, conditioner and body wash in shower. There was also Dove hand wash and body lotion by sink. There was a Keurig in room with coffee pods. I would surely stay there again!
Stayed 2 nights in Apr 2025

2/10 Terrible

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Sooooo awesome. Loves it. Make many friends. Say me so hot. They too!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

Room and hotel were in good shape. Located right off of I-10 so they had earplugs in the room. Got down to breakfast with 30 minutes left and there were no cinnamon rolls left, other items were almost gone as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel after reading a reply by Suzette to an unhappy customer. It was so compassionate and caring I immediately decided to book. Luckily she checked me in so I was able to let her know. Excellent stay and will book again
Stayed 1 night in Mar 2025

10/10 Excellent

Elohor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and had a nice scent
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and clean!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Brilyn

Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Roel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025