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Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Point of interest
Exterior
Exterior
Suite, 1 King Bed (Additional Living Area) | Down comforters, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Discovery Green
    ‪5 min walk‬
  • Toyota Center
    ‪5 min walk‬
  • George R. Brown Convention Center
    ‪9 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, in-room safe, desk, laptop workspace

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Down comforters, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Additional Living Area)

  • 375 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1014)
The price is $199
per night
$250 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Houston Downtown by IHG

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel in Downtown Houston
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities
The room reeked of mildew. We found roaches. We the pool was cloudy and gross. Over all worse stay in my whole life. Only good thing was breakfast.
Stayed 3 nights in Nov 2024

4/10 Poor

JAMES

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Building in front is falling down. Rooms looked like the landlord special.
Stayed 2 nights in Nov 2024

8/10 Good

Brandi

Traveled with family
Na
Stayed 1 night in Nov 2024

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

gretchen

Stayed 2 nights in Oct 2024

4/10 Poor

CAITLIN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t do it again
One of our multiple rooms had to move rooms multiple times because of plumbing back ups. Besides theprice being high under major renovations and whole place was a mess.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

2/10 Terrible

Alie

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross. It’s dirty and the staff wasn’t helpful at all. The heat wasn’t working in my room, there wasn’t another room available. At 8pm I called down for a blanket and was told that housekeeping left at 3pm and I would need to ask in the morning. I replied, “am I supposed to freeze overnight?” Then she put me on hold and told me to come to the front desk for a blanket. I DO NOT recommend this place. It also appears to be falling apart or under construction which made the outside very messy and dirty. My shower was dirty upon arrival, things were missing in my room, I just felt dirty and gross. I was in town for a convention and had no other choice. I would rather stay in my car
Stayed 3 nights in Nov 2024

8/10 Good

Bonnie

Stayed 1 night in Oct 2024

8/10 Good

Curt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay since we were going to the convention center for a show.
Stayed 2 nights in Oct 2024

4/10 Poor

Priscilla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Justin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty rooms, very expensive for the quality, loud
I stayed here for a conference and for the price I was expecting a decent stay and had a terrible room. The "King Suite" smelled dank and moldy on first entering. On inspection it had water damage on the walls and ceiling. The shower had pink and black mold embedded in the caulk. The grout was missing and tiles were cracked. I went back for another room and they showed me the suite on the opposite end of the hotel and it was in worse shape. It was late at night so I decided to stay. It also turns out that the Bauhaus across the street has an outdoor dance club that played full volume music until 2 am. The only plus was the bed was clean and comfortable and breakfast was decent.
Stayed 5 nights in Nov 2024

2/10 Terrible

Heather

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was mildewy smelling. The property looked ran down. Luckily it was one night
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor hot tub is icy cold, staff is dishonest, rooms are out dated and needs maintenabce
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

4/10 Poor

Diego, The Woodlands

Traveled with family
Disliked: Amenities, property conditions & facilities
We went to this hotel for its proximity to the Toyota Center. We wanted to walk there for a concert. Other than that, the hotel was sinply not good. The property had a weird mix of paint/humid smell. The TV also did not work.
Stayed 1 night in Nov 2024

2/10 Terrible

Joanne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very unhappy with this room. It was NOT the way your rooms looked online on the website. The bathroom is atrocious and is very unsafe to take a shower without at least one safety bar. We are seniors and it is very unsafe. The room looks like it is under construction and it was far from finished and therefore it should not have been allowed to be occupied.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chrissy

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible. Filthy. Door wouldnt lock properly. Felt unsafe! NEVER STAY HERE AGAIN!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door lock didnt work , you have to insert the card several times, it has a humid smell, the tv didnt work. The roof at the entrance in falling
Stayed 1 night in Oct 2024

6/10 Okay

Jayanna

Business traveler
Liked: Staff & service
Very convenient location to the convention center. The building was damaged, I assume from a hurricane and no progress the entire week I was there.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great for the price
The room was kind of gross. There was chipped paint, rusted bars in the bathroom. There was no towel bar to hang a hand towel other than the rack above the toilet. No shelf at all in the shower, so we had to set our toiletry items on the floor of the shower. The shower water got warm but never hot. The walls in our room were pure white with zero art or wall-hangings, not even one framed painting or artwork to look at. On the plus side, the front staff was nice, breakfast was good, and I liked having a fridge and microwave in the room. But overall I feel the room was way overpriced. We paid $819 for 3 nights which seemed outrageous for what we got. Maybe it’s justified because of the location, but still a disappointment, as I’ve stayed in many Holiday Inn Express hotels, and I’ve never seen one this run-down.
Upgrades are needed
Nowhere to set our shower items other than on the floor
Chipped paint
Very unsightly rust or some kind of gunky build-up
Stayed 3 nights in Oct 2024

6/10 Okay

Loraleigh

Stayed 1 night in Aug 2024