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Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Indoor pool
Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace
Exterior
Point of interest
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Discovery Green
    5 min walk
  • Toyota Center
    5 min walk
  • George R. Brown Convention Center
    9 min walk
  • Houston, TX (HOU-William P. Hobby)
    29 min drive

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, in-room safe, desk, laptop workspace

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 375 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1004)
The price is $149
per night
$191 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Houston Downtown, an IHG Hotel

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Hotel in Downtown Houston
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel provides a spa tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1002 reviews" "
Rating 8 - Good. 248 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 92 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book elsewhere
This hotel appears to be in the midst of a much needed renovation. There are shipping containers taking up parking spots in an already small parking lot. The lobby is dark and dingy and smells moldy. I had to try two different sets of keys that never worked I was finally let into my room by a member of the housekeeping staff. The room was dingy, and was in dire need of paint. The door to the mini fridge hung open. I decided I didn’t feel safe in this hotel and immediately went back to the registration desk and told them I didn’t feel safe and would not be staying
Stayed 1 night in Aug 2024

10/10 Excellent

ADAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel it was walking distance from the arena.
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Quanzhi

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dirty oldy chaos The 4th floor of the hotel was really smelly. (2 and 3 floor were ok IDK why) Same for our first room on 4th floor. I guess it was because the carpet haven’t been cleaning for a long time. Furnitures smelly too. Even crazier, our shower room did not have a DOOR. First I thought it was some special design until the water flooded to the entire room. When I contacted the front desk. They behaved like they didn’t know there was a room in the hotel without shower room door…. The staff were friendly though, they helped us swapped a room in Third floor which was less smelly and with regular shower room. undoubtedly the worst hotel experience in my life. a holiday inn cloud be like that, unbelievable.
Stayed 2 nights in May 2024

8/10 Good

Chasity

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Overall experience was pleasant. I think the jacuzzi needs attention as far as cleaning and water temperature. That was a small dislike. Everything else was fine
Stayed 1 night in Aug 2024

6/10 Okay

shea

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower had not been cleaned. There was not any place to hang our clothes. Staff was friendly the covered parking was damaged and blocked off. Did not get the expected holiday inn standards
Stayed 2 nights in Jul 2024

8/10 Good

Israel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Balakiyem

Liked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Lisa

Business traveler
Disliked: Amenities, property conditions & facilities
Upon checkin, we had some confusion with the names that out reservation was held under. The front desk clerk was not kind or helpful at all. After we figured out a solution (only after we made several suggestions), we checked into our rooms, only to be greeted by a musty smell so bad, it took our breath away. There had been storms in the area before we arrived, which probably caused the smell, but it was so bad, that we considered changing hotels and were surprised the hotel had remained open in this condition. During our stay, there were several other concerns and frustrations. At one point the hot water didnt work, one of our rooms did not have a working safety lock, the showers did not have a place to set toiletries (I used a towel on the back of the toilet to set items), and our rooms were not all cleaned daily. We have stayed in Holiday Inns many times throughout the country, and this was our first bad experience. We would not return to this location, as this was not a good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, room was clean and spacious. Free breakfast was good and had a decent variety. Would stay here again
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great for a short stay
Great location for what we needed. Excellent proximity to Toyota Center. We were there for a concert. A few blocks from good food and restaurants but also a couple blocks from a not so good side of town. Hotel is old but clean and everyone was super nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Pat

Traveled with family
Liked: Staff & service, amenities
Both card-keys kept deactivating.
Stayed 2 nights in Jul 2024

2/10 Terrible

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Main door to my room wouldn’t close. Bathroom door didn’t close at all. Really bad smell all over hotel. Sheets were dirty all this for almost $200.
Stayed 1 night in Jul 2024

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not told at checking that there was no running water. Nor were we told that our room have a foul order. The front desk staff was extremely rude, would not help resolve the issues. We were told we were free to go and the hold would be removed from our credit card immediately. However it has not been removed yet.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeremy J

Traveled with partner
Disliked: Cleanliness
We had no hot water and rooms were not clean. VERY unhappy
Stayed 1 night in Jul 2024

8/10 Good

James, Fort Worth

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!
Stayed 1 night in Jun 2024

8/10 Good

Hanaa

Traveled with family and small children
Liked: Staff & service
They have some renovations going on. The initial room that was given to us was on the same floor they were currently doing renovations and the smell was terrible. Cleaning products , chemicals. Paint etc. we requested a change of rooms and they did not have same room available but they did accommodate us in another floor.
Stayed 1 night in Jun 2024

4/10 Poor

kennede

Stayed 1 night in Jun 2024

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunk and ac wouldn’t cool
Stayed 1 night in Jun 2024