Holiday Inn Express Houston - Galleria Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Houston - Galleria Area, an IHG Hotel

Terrace/patio
Point of interest
Point of interest
Point of interest
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • River Oaks District
    ‪7 min walk‬
  • The Galleria
    ‪9 min walk‬
  • Williams Tower
    ‪12 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(46 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Room (Speciality)

  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(18 reviews)
  • 314 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Houston - Galleria Area, an IHG Hotel

Hotel in The Galleria
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Express Houston - Galleria Area, an IHG Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Houston - Galleria Area, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1450 square feet (135 square meters) include conference space. This Houston hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Holiday Inn Express Houston - Galleria Area, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Full service Lobby Bar - This lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full service Lobby Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston - Galleria Area, an IHG Hotel Hotel

Holiday Inn Express Houston - Galleria Area, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 769 out of 1001 reviews" "
Rating 8 - Good. 135 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DANIELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Marchelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the perfect area. It was easy to get everywhere from that location!
Stayed 4 nights in Oct 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Holiday Inn Express in Houston, and overall, it was a pleasant experience. The location is great—very convenient for getting around the galleria area, the hotel itself was clean and well-maintained. The bed and pillows were incredibly comfortable, which made for a restful night’s sleep. While there were a couple of hiccups with my stay, such as confusion around the parking I had purchased and the VIP perk, the staff were able to resolve the issues once I showed them the details of my booking. I appreciated their efforts, though there was a bit of hesitation at first. In the end, we were provided with the parking and the bottled water as part of the VIP experience. Customer service is an area that could be improved, but I still enjoyed my stay thanks to the comfort and cleanliness of the hotel. I’d consider staying here again for its convenience and overall positive experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Emiko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, room is clean and nice, breakfast is always fresh and good. I like the bed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked a room with 2 queen beds however my room only had 1 bed and a couch that my son slept on. I was told that I had a $25 voucher to use but I had to pay out of pocket at their market in the lobby. Otherwise enjoyed our stay. Beautiful hotel and in a convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Zavious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast, great location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Renita

Liked: Cleanliness, amenities, property conditions & facilities
This is a great property to stay. Wonderful employees .
Stayed 3 nights in Sep 2024

10/10 Excellent

Imani, Union

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean and definitely look like what it was on the website. It’s in the perfect area. There are so many things around to do from shopping to eating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Katrina

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hallway carpet was very stink and smell like cat when I went to the front desk the gentlemen acted as if he didn’t care. Shower is very hot but water pressure is very light . Beds and pillows are very soft and comfortable . Breakfast is not good or appealing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this property were spacious and beautiful. Delicious breakfast options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful. My room was clean and breakfast in the morning was super good!
Stayed 2 nights in Sep 2024

10/10 Excellent

Obadia Mfuh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Monifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean , quiet . In a good area for activities. Staff was helpful and friendly.
Stayed 6 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aritisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Excellent
Stayed 2 nights in Sep 2024