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Holiday Inn Express Houston - Galleria Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Houston - Galleria Area by IHG

Relax by the pool surrounded by a city view.
NRG Stadium features a distinctive curved roof and a Heritage Center nearby.
Relax in a serene outdoor space with comfortable seating, lush greenery, and a vibrant mural.
Enjoy a wide selection of breakfast options, including turkey sausage and bacon, at our self-service buffet.
Relax in a stylish room with a large bed, flat-screen TV, and city views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
$136
includes taxes & fees
Aug 24 - Aug 25

Explore the area

Map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • River Oaks District
    ‪2 min walk‬
  • The Galleria
    ‪8 min walk‬
  • Lakewood Church
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy seating area.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(51 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy seating area.

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Speciality)

Neatly made bed with crisp white linens and a comfortable headboard.

Room (Speciality)

  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Neatly made bed with crisp white linens and a comfortable headboard.

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Relax in a stylish room with a large bed, flat-screen TV, and city views.

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy seating area.

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (High Floor)

Relax in a stylish room with a large bed, flat-screen TV, and city views.

Suite, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 314 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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DoubleTree Suites by Hilton features a modern architectural design with a curved corner and uniform balconies.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (2338)
$140 nightly
The price is $140 total
includes taxes & fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Holiday Inn Express Houston - Galleria Area by IHG

Hotel in The Galleria
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Express Houston - Galleria Area by IHG offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Houston - Galleria Area by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1450 square feet (135 square meters) include conference space. This Houston hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Holiday Inn Express Houston - Galleria Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Full service Lobby Bar - This lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full service Lobby Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston Galleria Area by IHG
Holiday Inn Express Houston Galleria Area an IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Houston
Holiday Inn Express Houston - Galleria Area by IHG Hotel Houston

Holiday Inn Express Houston - Galleria Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1005 reviews
Rating 8 - Good. 125 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loveeee

I’ve never thought a Holliday Inn would’ve been this quality. Really enjoyed my stay!
Stayed 3 nights in May 2025

10/10 Excellent

Javier, Dallas

Stayed 2 nights in Apr 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KEDRIC TERRELL, Richmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a less than a 5 min drive to the galleria
Stayed 5 nights in Apr 2025

10/10 Excellent

Aiden

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing no issues
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Apr 2025

10/10 Excellent

Yannick

Stayed 1 night in Apr 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Roberto

Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff
Stayed 3 nights in Apr 2025

4/10 Poor

Keisha

Business traveler, Traveled with family
Disliked: Staff & service
Mixed Experience — Great Property, Poor Customer Service Overall, the property itself was nice. I really liked the garage parking, and the room was clean, with comfortable beds and a great view. The location was also convenient and enjoyable. However, my experience at check-in left a lot to be desired. I originally booked through Holiday Inn but was somehow charged by both Expedia and Staybridge, which I now have to dispute — and that’s frustrating. The woman who checked me in had very poor customer service. She rolled her eyes at almost everything and seemed visibly annoyed — not just with me, but with other guests as well. I witnessed her getting irritated with a guest who had a language barrier, another who asked about the food market, and even someone who called with a question while I was standing there. She also seemed bothered when I asked for basic things like directions to the garage and elevators. It made the whole check-in process uncomfortable and unwelcoming. While the room was generally clean, I did notice hair in the shower and on the towels, which was disappointing. That said, the rest of the room was nice, and the comfort level was solid. I might consider giving this place another try in the future — mostly because of the amenities and location — but the customer service and billing issue definitely left a bad impression
Stayed 2 nights in Apr 2025

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, stay and location especially for the price. Clean, easy access to freeway and mall. Breakfast and pool were excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It was super clean and the staff was very atttentive and friendly. We never had to ask for more towels or new sheets. It was always clean when we got back. The only complaint I have is the lighting in my room. It was kind of dark to get dressed. Other then that I recommend to stay here
Stayed 3 nights in Apr 2025

10/10 Excellent

Annalea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice and friendly. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Quincy

Stayed 1 night in Apr 2025

10/10 Excellent

Travis, Boerne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations for a hotel along 610. Quiet, easy to get to, and very clean. Staff is amazing.
Stayed 1 night in Apr 2025

4/10 Poor

Javier, Guadalupe

Stayed 4 nights in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great hotel for location and price; just a little loud if you face the rooms facing the highway
Stayed 2 nights in Apr 2025