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Holiday Inn Express Houston - Galleria Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Houston - Galleria Area by IHG

Terrace/patio
Breakfast, lunch and dinner served
1 bedroom, in-room safe, iron/ironing board, free WiFi
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
$143
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Speciality)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room (Speciality)

  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(55 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (High Floor)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 314 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 2,923 reviews
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Holiday Inn Express Houston - Galleria Area by IHG

Hotel in The Galleria
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Express Houston - Galleria Area by IHG offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Houston - Galleria Area by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1450 square feet (135 square meters) include conference space. This Houston hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Holiday Inn Express Houston - Galleria Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Onsite venue - This lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston Galleria Area by IHG
Holiday Inn Express Houston Galleria Area an IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Houston
Holiday Inn Express Houston - Galleria Area by IHG Hotel Houston

Holiday Inn Express Houston - Galleria Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1005 reviews
Rating 8 - Good. 117 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Precious

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maruthavanan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and lot of options including hot food. Car parking was attached to the hotel and very comfortable. Hotel was very clean, close to Galleria mall with lot of dining options. Bed was comfortable and shower very very clean.
Stayed 4 nights in Aug 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only knock on this location was the non existent water pressure in the shower… when your in Texas weather you want to have a nice shower to cool off.
Stayed 5 nights in Aug 2025

8/10 Good

Shad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff was friendly and courteous. The room was modern, spacious and clean.
Stayed 2 nights in Aug 2025

8/10 Good

Melvin

Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Javerick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Very nice, spacious room and bathroom, Very comfortable bed. Location perfect for my business trip, 15 minute drive to downtown, 2 min drive to Uptown/Galleria/River Oaks area. Tons of restaurants and shopping nearby. Garage parking was nice perk. The had a social hour I did not partake in but looked fun :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second hotel we stayed in while visiting Texas for baseball park tours. Started in Dallas then drove to Houston. This hotel lived up to the reviews it has been given here on expedia. I did have a small probem when first arriving and checking the beds. The both beds had Some unknown stains on the sheets, but a Fast trip to lobby and spoke to Devin at front desk and the condition was corrected. The rooms clean very nice shower and view. Stayed in room 1019. Lobby was very spacious and the breakfast Was ok. The people that tend to the breakfast area and clean the tables and floor were excellent. The staff Treated us great. The Area was good didnt encounter any problem's. The hotel uses the GALLERIA mall in its description and the mall is huge to say the least but from what we saw every store was extremely high end brand names. First night ate at Cheesecake Factory in the mall it was Excellent as usual. If i ever return to Houston i would definitely stay there again. ***I didnt like PAYING $28 to self park my car in the lot behind the hotel. Im very tired of paying For stuff in hotels that should be and at one Point were, free for guests. The hotels are adding HUNDREDS of dollars to the cost of staying at their hotels by charging these huge fees like parking and the BS “resort fees” They been charging the last few years. If you are looking for a place to stay in Houston This was a solid choice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property felt very safe I loved that you had to have a key card to enter the hotel and the parking garage the breakfast was delicious and a good bit of options to choose from I was very pleased with its selection. The hotel and rooms are very clean and the staff was very friendly. It’s close enough to shopping without being to close to all the busyness we will definitely stay again on our next visit. I never once felt unsafe
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pleasant stay, attentive staff and CLEAN! If we visit Houston again this will be a hotel we would gladly return to.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jhafery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Bed was comfortable…Room was very spacious and breakfast was very accommodating
Stayed 2 nights in Aug 2025

10/10 Excellent

Taisha

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great .. however, male staff at night was rude & lock door & had diva attitude
Stayed 5 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Hotel was not clean. The rooms are dirty, hair in sheets and bed. Bed bugs as well just not decent at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the wrong room. Got fixed right away. Great staff and kind
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 1 night in Jul 2025

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE LOCATION
Stayed 4 nights in Jun 2025

10/10 Excellent

Eduardo

Room service
Stayed 2 nights in Jul 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

6/10 Okay

Ana

Stayed 3 nights in Jul 2025

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
Proximity to outings
Stayed 2 nights in Jun 2025