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Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Exterior
Lobby
Outdoor pool
Lobby
Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9120 West Road, Houston, TX, 77064
  • Sam Houston Race Park
    ‪5 min drive‬
  • Traders Village
    ‪7 min drive‬
  • Willowbrook Mall
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

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  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (871)
The price is $107
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includes taxes & fees
Apr 7 - Apr 8
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About this property

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Houston hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers 87 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 350 square feet (32 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 350 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Houston West Road
Holiday Inn Express NW/Beltway 8 Hotel Houston West Road
Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road
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Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road by IHG

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 829 reviews
Rating 8 - Good. 184 out of 829 reviews
Rating 6 - Okay. 52 out of 829 reviews
Rating 4 - Poor. 38 out of 829 reviews
Rating 2 - Terrible. 47 out of 829 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jie, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's pretty quiet, but still convenient.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except that the pool and hot tub was closed. It was one of the reason I chose the hotel and the find out it was close was very heart breaking but other then that it was great!
Stayed 5 nights in Nov 2024

8/10 Good

Wendy

Stayed 3 nights in Nov 2024

8/10 Good

Zoe

Stayed 5 nights in Nov 2024

10/10 Excellent

Delia, Houston

Stayed 1 night in Oct 2024

8/10 Good

Dennis

Traveled with partner
Liked: Staff & service
IHG hotel No like Non functioning elevator and non working room key
Stayed 2 nights in Nov 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at check in gave me zero info about the surroundings, breakfast, checkout. The AC unit was so noisy, it sounded like a jackhammer breaking ground all night. The bathroom smelled like urine. No ice in ice machine. Went to ask a question at the desk and no one ever came by so couldn’t even change rooms. I was there with 2 kids. Would NOT ever recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean. Breakfast was awesome.
Stayed 3 nights in Nov 2024

8/10 Good

Jacqueline

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was very close to my destination which was great. Hotep could use a safe in rooms for belongings and breakfast could have a little more variety. Found a few hairs under comforter in bed. Other than that it was a good stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Katrin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

OfficialTierra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I reserved wasn’t what I got. They still charged me for the same amount as the suite. They had to bring a bed that was too big for us to get to the restroom and out the door. They didn’t check to see if we needed room service. Talked to the manager that morning about my reservation and she didn’t tell me that’s they didn’t have my suite available anymore.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Room was very clean. Staff was very nice. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

larry

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ok
Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Josh

Traveled with family
Disliked: Staff & service
Bait and switch
Purchased a double queen suite. They didn’t have the room we paid for and never compensated for over charging and under delivering. The manager was out sick and couldn’t help. Haven’t heard back yet. Back for another tournament. Not staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atif

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dark dirty
Stayed 2 nights in Sep 2024

6/10 Okay

Tamara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Okay but can be better, updated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chinonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Fidel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 2 nights in Aug 2024