Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Exterior
Free daily buffet breakfast
Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
$104
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
9120 West Road, Houston, TX, 77064
  • Place, Sam Houston Race Park
    ‪5 min drive‬
  • Place, Willowbrook Mall
    ‪8 min drive‬
  • Place, Traders Village
    ‪8 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Mobil, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Houston hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers 87 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 350 square feet (32 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 350 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Houston West Road
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Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
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Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Express Nw Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road by IHG

Reviews

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

Reviews

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful and nice love my stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Oswaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Stayed 2 nights in Jul 2025

10/10 Excellent

authom

Traveled with group
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly, the room was clean and comfy, the A/C worked really well. Especially in the Houston heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Keneshia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and safe
Stayed 1 night in Jul 2025

8/10 Good

Latricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that they had pets there didn’t know the hotel was pet friendly my neighbors had a dog didn’t like it but stay was good
Stayed 2 nights in Jul 2025

8/10 Good

Khadijah

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Landon, EMory

Liked: Cleanliness, amenities, property conditions & facilities
Happy
Stayed 1 night in Jun 2025

2/10 Terrible

Tianyi

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hairdryer was not working but get replaced ,Coffe machine was broken, asked twice to replace but it was not done. Room is very noisy, smells is not good because the old carpet. Breakfast was good , free parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Arnoldo

Stayed 3 nights in Jul 2025

10/10 Excellent

Elizannett

Stayed 1 night in Jul 2025

10/10 Excellent

Kristeen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Employees were great and friendly. The room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Darius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was about what I paid for, honestly. The air conditioning wasn’t great and the elevator had an issue so we constantly had to walk down from the 3rd floor when we needed anything on the ground level. Fine for the member price, I guess… but definitely not worth the price listed on their site normally.
Stayed 1 night in Jul 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a decent stay

The hotel must have over booked so instead of a queen suite we got 2 rooms to accommodate 6 of us. We had friendly staff, clean rooms. Overall it was a nice hotel except for the ice machine on the 3rd floor was out of order and the 1 elevator on site did not want to work coming down from floor 3.
Stayed 1 night in Jul 2025

2/10 Terrible

Quency

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The smell at this property is absolutely OUTRAGEOUS, a mix between body oder and old rancid food! The outside is unkempt and outdated, it looks like an abandoned property with piles of dirt and a chainlink fence right in front! When we walked in and checked in we should have walked right out but my husband had to leave for a job! I understand ppl have events but when events carry over to the WHOLE HOTEL its ridiculous and disrespectful. Everyone walking all around and through the lobby with everything that didnt need to be hanging out, hanging out!!! We couldn't get anywhere near the pool or dining area because it was over capacity and over run with whatever party was going on that lasted until idk when. There were ppl running up and down the halls and in the rooms all around us until well after midnight, slamming room doors and including the big heavy emergency stair door right outside our room.. !!! The room next door spunded like there was nothing but kids in, jumping, wrestling and banging into the walls and then proceeded to start messing with our ajoining room door, they also had their music full blast with everyone yelling and screaming like other people didn't also pay to stay here. Some people are here for work or on business not everyone checks in to hotels for vacation or to party.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

2/10 Terrible

Anup Dharia

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was downgraded and was not informed at all. I got into the room and then found out about the same. The hotel is not tidy. Wouldn’t bring in the kids.
Stayed 1 night in Jul 2025