Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Exterior
Free buffet breakfast
Suite, 1 King Bed | 1 bedroom, in-room safe, individually decorated, individually furnished
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9120 West Road, Houston, TX, 77064
  • Sam Houston Race Park
    ‪5 min drive‬
  • Willowbrook Mall
    ‪8 min drive‬
  • Traders Village
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Houston hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers 87 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 350 square feet (32 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 350 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road by IHG

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 882 reviews
Rating 8 - Good. 189 out of 882 reviews
Rating 6 - Okay. 57 out of 882 reviews
Rating 4 - Poor. 39 out of 882 reviews
Rating 2 - Terrible. 50 out of 882 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice clean and quiet. We stayed in and ordered take out. Delivery guy came right up. Breakfast was so good. Biscuits and gravy mmmhm.
Stayed 2 nights in Mar 2025

4/10 Poor

Javier

Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 1 night in Mar 2025

10/10 Excellent

Humberto

Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Valivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay. The breakfast was good! Watch out for parking on the weekends if there's a special event happening.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexis, Jenks

Stayed 1 night in Mar 2025

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Neftali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raphael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad from when we walked in. Elevator was broken, every ice machine on every floor not working, our toilet broke 5 times and stains on carpets. The only good thing was the breakfast and the staff that ran it.
Stayed 3 nights in Jan 2025

2/10 Terrible

Lance

Stayed 2 nights in Jan 2025

4/10 Poor

Erika

Traveled with family
Disliked: Staff & service

WRONG ROOM

I was very dissapointed. I spent over an hour looking for a hotel and comparing hotels for what I needed within my budget. I finally found it and booked it here. Only to find that the SUITE I reserved turned into a small 2 bed room. I had planned a special event for my stepdaughters and needed the Suite with the sofas to also accommodate the space. I called the Front desk as soon as I walked in only for the receptionist to tell me there was nothing they can do. I did'nt understand if I reserved a SUITE why am I getting a regular room???? All he could say was there is nothing he can do and besides there were other guest complaining of getting wrong rooms. Manager was not in sight and he said he would leave notice to the manager in the morning. Manager never called. I waited to see if he or she would step it up and nothing. We are going back in 6 weeks and definately not staying with them. Apparently they like to give you any room of THEIR CHOICE!!! NOT YOURS
Stayed 2 nights in Jan 2025

6/10 Okay

Esayas

Traveled with family and small children
Liked: Staff & service, amenities
Not clean enough
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Presley

Stayed 1 night in Dec 2024

4/10 Poor

larry

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Bolanle

Stayed 1 night in Dec 2024

10/10 Excellent

Markeith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe environment, good staff with good service
Stayed 2 nights in Dec 2024

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024