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Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6978 Windwater Parkway North, Houston, TX, 77036
  • Harwin Drive Shopping District
    ‪11 min walk‬
  • Arena Theater
    ‪2 min drive‬
  • Houston Baptist University
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪49 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout drapes

Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Leisure)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Parking included
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The price is $64
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About this property

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Hotel in Sharpstown
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel offers 91 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 1098 square feet (102 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,098 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to July 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston SW Galleria Area Hotel
Holiday Inn Express SW Galleria Area Hotel
Holiday Inn Express Houston SW Galleria Area
Holiday Inn Express SW Galleria Area
Inn Express SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 846 reviews" "
Rating 8 - Good. 184 out of 846 reviews" "
Rating 6 - Okay. 85 out of 846 reviews" "
Rating 4 - Poor. 61 out of 846 reviews" "
Rating 2 - Terrible. 92 out of 846 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

edgar jr, Stevenson Ranch

Stayed 1 night in Sep 2024

10/10 Excellent

lataviana

Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Ashraf

Stayed 1 night in Sep 2024

8/10 Good

Aldavid

Stayed 1 night in Sep 2024

8/10 Good

Clancy

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great an quiet
Stayed 1 night in Jun 2024

2/10 Terrible

Brijesh

Disliked: Cleanliness
Bathroom was so dirty and even there is no bath towel and so much hair in towel. They did not give extra towel
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Poor Communication
We did not stay. We tried to cancel our reservation & never heard back from the manager after 2 calls. It was poor service from the hotel. Makes me not want to book with IHG again.
Stayed 1 night in Oct 2024

2/10 Terrible

Alexis

Stayed 1 night in Sep 2024

6/10 Okay

Esteban

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was good but it could had been better. Pancake machine was not working so no pancakes for breakfast. The trash from our room was never picked up. Our damp towels were never replaced with new dry towels for our whole stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Edgar

Disliked: Amenities
There were bugs and trash all in the room! Terrible personnel as well as customer service.
Stayed 3 nights in Sep 2024

8/10 Good

Annette

Stayed 1 night in Sep 2024

2/10 Terrible

Tayler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they claim they didn’t have any rooms when we got there after we already paid online and only gave me half of a refunds
Stayed 2 nights in Sep 2024

2/10 Terrible

Armando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
Terrible. The hotel receptionist provided poor customer service. She had the exterior glass doors locked and would not let us in the lobby. She spoke to us from 20 feet away through the glass doors and she kept repeating, “we have no rooms, contact your booking agent”. I tried to explain that I already had my reservation with confirmation number but she would not give me an explanation. She continued to repeat herself. There was another family that was there before me and she was telling them the same thing as they were in the same predicament. They had their reservation but were not allowed in. This was very frustrating and caused me to have to look for a last minute change of hotels. I’ve stayed at Holiday Inns for close to 30 years now and this was honestly my 1st bad experience. The receptionist could have done better. Now I have to wait on trying to get my money refunded. Not sure if I’ll give them another chance. Maybe, maybe not.
Stayed 1 night in Sep 2024

2/10 Terrible

Recep

Disliked: Cleanliness, amenities, property conditions & facilities
The pillows, bedspread and sheets smelled very bad and were dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Katherine

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Beto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Normally I would have asked to switch rooms, but after working 15 hours and only having 7 hours to rest and go back to work I just dealt with it. But once those elevator doors opened to the third floor it was nasty. I didn’t understand why the hallway was so hot and had nasty odors coming from eacb room like there could be a dead body in one until I got to my room. The entire third floor just creeped me out. The air conditioner was on its lowest at 60 degrees but the room stayed at 78 and my sleep number is usually 68. The carpet by the AC was soaked and has a mildew smell to it. I figured all the rooms had this problem and the hotel didn’t know how to handle it. I travel a lot and the free soap and such is the cheapest they can provide in the hotel business. The breakfast was just sad so I went towards the oatmeal as a saving grace, but it was wayyy too runny. The front desk was delightful though!
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wilani, Auburn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and has a fresh look. Although, there is no room available for early check in (we had a red eye flight) checking in is fast and easy. Our room is clean and tidy however the bathroom lights is not working. Breakfast is very good and yummy. Parking is spacious.
Stayed 1 night in Sep 2024

8/10 Good

Destiny

Liked: Cleanliness, staff & service
The staff was nice and the room was relatively clean after I had to exchange rooms because my original room did not have AC. It’s too hot not to have that working
Stayed 1 night in Sep 2024