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Holiday Inn Houston Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Houston Downtown by IHG

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
View from property
Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
1616 Main St, Houston, TX, 77002
  • Toyota Center
    ‪10 min walk‬
  • Daikin Park
    ‪2 min drive‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Roll Shwr)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Comm, Roll Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Comm, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Comm, Access Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Houston Downtown by IHG

3-star hotel in Downtown Houston
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Holiday Inn Houston Downtown by IHG offers 213 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1250 square feet (116 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. A complimentary area shuttle within 2.00 mi is available for guests. Parking is available onsite for a surcharge.

Holiday Inn Houston Downtown by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Holiday Inn Houston Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 3 to 25 for adults and USD 3 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 25.00 for adults, and USD 3.00 to 25.00 for children
  • Self parking fee: USD 25 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston Downtown
Holiday Inn Houston Downtown
Holiday Inn Houston Downtown Hotel
Holiday Inn Express Houston-Downtown Hotel Houston
Holiday Inn Houston
Inn Houston Downtown Hotel
Houston By Ihg Houston
Holiday Inn Houston Downtown
Holiday Inn Houston Downtown by IHG Hotel
Holiday Inn Houston Downtown an IHG Hotel
Holiday Inn Houston Downtown by IHG Houston
Holiday Inn Houston Downtown by IHG Hotel Houston

Holiday Inn Houston Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 752 out of 1186 reviews
Rating 8 - Good. 239 out of 1186 reviews
Rating 6 - Okay. 100 out of 1186 reviews
Rating 4 - Poor. 39 out of 1186 reviews
Rating 2 - Terrible. 56 out of 1186 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

ANNA, Spring

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Christophe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was simply fantastic: friendly, helpful. You cannot fake that.
Stayed 4 nights in Jan 2025

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were there for the Houston marathon. The front desk clerks were super friendly when we checked in, but the checkout experience was terrible. They offered a 2pm late checkout for marathon participants, but honestly it would have been better to just prepare our stuff and checkout at the normal time than to endure the treatment we received from the checkout clerk Ushi. She was clearly having a bad day, explaining loudly in the lobby to a guest that she was by herself and dealing with all the late checkout marathon guests. When we got back none of our keys worked, so we had to go back down to get them reprogrammed, prompting a scolding about how they were demagnetized so we need to be sure not to put them near a cell phone. Then as we went back upstairs she said “you have 20 minutes!” in a very condescending song-song tone. We got back down at 1:55 and again suffered through her exasperated rudeness, then asked if we could use our key card to swipe to get our card out of the garage. Again in the condescending sing-song, “the gates are open! You don’t need a card right now!” It was really incredible, that’s the word that comes to mind. To treat people like this who just ran a marathon, when you offer late check out and are in the hospitality business - it was astounding. Whoever is in charge should know about this person and put her in a less guest centric position, or I’m sure this won’t be the last review of this nature.
Stayed 1 night in Jan 2025

8/10 Good

Diane

Stayed 1 night in Jan 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much. The service is great! They helped me to fill my tires when they were flat .
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Amenities
Nothing special
Stayed 4 nights in Dec 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dameka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, this was my second stay at this particular location and the staff remembered me. Made me feel a little special 😉
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service. Setting a standard for others

We parked in a car park and discovered we were right by the hotel (use QR code to pay and not the machine). Very friendly greeting and discovered we got breakfast and they run a mini bus to take guests to local restaurants. David the driver was so good and friendly and picked us as agreed. Consequently a large tip followed!!!! Room was fine and bed very comfortable.
Stayed 1 night in Jan 2025

2/10 Terrible

Brittney

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close walk to Toyota center. Room was clean and staff were helpful. Shuttle was added bonus.
Stayed 1 night in Jan 2025

10/10 Excellent

Shameka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Domineshia

Traveled with partner
Great
Stayed 1 night in Jan 2025

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many Holiday Inns before but this was the worse experience ever! We had to change rooms 3 times! First the TVs didn’t work in the room. We spend a lot of time with the front desk lady going from room to room trying to find a working tv. Then they had some kind of major leak or something and the ceilings were coming down and then the leak soaked the carpet and messed up my shoes! AND they decided to pull well lift up the carpet. As I stepped off the elevator and turned the corner, I almost tripped and fell. The carpet was up wires and cords everywhere from a blower. It was a terrible experience. The customer service was poor. However it was convenient to the railcar.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lydia

Stayed 1 night in Jan 2025

10/10 Excellent

Amber, Lake Jackson

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except parking feels inconvenient
Stayed 1 night in Dec 2024

8/10 Good

Monique

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and clean. The restaurant was closed for lunch and dinner, which was disappointing. We had to use doordash or drive to get food.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025