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Holiday Inn Houston NE - Bush Airport Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Houston NE - Bush Airport Area by IHG

Property amenity
Meeting facility
BBQ/picnic area
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
18555 Kenswick Drive, Humble, TX, 77338
  • Humble Civic Center
    ‪4 min drive‬
  • Deerbrook Mall
    ‪6 min drive‬
  • Golf Club of Houston
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually furnished, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Houston-Bush Intercontinental Aprt

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.3 out of 5, Excellent, (1360)
The price is $96
per night
$112 total
includes taxes & fees
May 3 - May 4
Hampton Inn & Suites Houston-Bush Intercontinental Aprt

About this property

Holiday Inn Houston NE - Bush Airport Area by IHG

3-star Humble hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn Houston NE - Bush Airport Area by IHG offers 142 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Houston NE - Bush Airport Area by IHG features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Houston NE - Bush Airport Area by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Holiday Inn Houston NE - Bush Airport Area by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Houston NE - Bush Airport Area by IHG Hotel Humble

Holiday Inn Houston NE - Bush Airport Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1010 reviews
Rating 8 - Good. 189 out of 1010 reviews
Rating 6 - Okay. 82 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 67 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

thomas

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Amenities
Very nice people at the front desk
Stayed 1 night in Jan 2025

8/10 Good

oscar

Liked: Cleanliness, amenities, property conditions & facilities
No comments
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both front desk and restaurant staff were excellent!
Stayed 1 night in Jan 2025

4/10 Poor

Doina, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pretty nice hotel . Very clean . Very comfortable bed and pillows. Looks pretty new/ updated. Close to the airport. Coffee machines in the room, fluffy towels and a complimentary airport shuttle ( you must call the hotel to send it). I did not like the receptionist attitude though . She did not seem very uninterested in serving her clients , did not say hello and waited for ne to say that first. Very loud , and kinda rude and very dismissive. She was in a hurry to give me my room key and that’s it. No info about the wifi, the restaurant or the shuttle . I had to stop her in her tracks, to ask about the wifi and the next morning airport shuttle schedule/ procedure fir pick up , as I did not even have my passport put away, nor moved one inch from where I was sitting and she already wanted to speak with someone else . Not a good imagine for the hotel . Time for some customer service training.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel to stay at for our overnight layover in Houston. The rooms were very clean and the bed was so comfortable.
Stayed 1 night in Jan 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service, amenities
The shuttle never picked me up from the airport so I had to pay for an uber. The shuttle was the only reason I booked here. They did take me to the airport the next morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, spotless clean room with comfortable bed. Breakfast selection limited but ok
Stayed 1 night in Jan 2025

2/10 Terrible

Sukriye

Liked: Property conditions & facilities
Disliked: Staff & service
No water in the rooms. You have to pay. Shuttle did not come for 40 minutes. I was told it came but I must have missed it. Okay. If you say so. No calling back the customer to check if shuttle picked them after several calls asking where the shuttle is.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near tge airport
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service and beds are amazing. FYI the shuttle runs from 5 am to 10 pm. If you are arriving after 10 pm the very short ride will cost you over $20.
Stayed 1 night in Jan 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well kept and maintained.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very comfortable bed. There are dining options at the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Marlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Kaethe, Washington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unexpected layover in Houston that required a one-night hotel stay. Holiday Inn staff was fantastic with shuttle picking us up off-hours, and getting us checked in at the end of a long travel day with a toddler. The restaurant staff was also extremely friendly. The only minor complaint was bathrooms were a bit loud and you could hear hallway traffic slightly more than a typical hotel stay. Otherwise, this was a pleasant stay during otherwise stressful day.
Stayed 1 night in Jan 2025

8/10 Good

Robert, washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter stayed over due to the weather when her connected flight was cancelled. She said that staying at Holiday Inn with breakfast included was comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad, Port Moody

Stayed 1 night in Jan 2025

10/10 Excellent

sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, very clean, comfy beds , reception was excellent as was the shuttle driver
Stayed 1 night in Jan 2025

4/10 Poor

Nicholas, Oklahoma City

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was clean and relatively convenient to the airport. My only complaint was with the shuttle service. First, the descriptions says it stops at 10pm, which is very early for an international airport. Cost $30 via Lyft to reach the hotel, despite it being close to the airport. Second, I took the complimentary shuttle back to the airport in the morning and it was not a pleasant experience. The driver was driving way too fast, and floored the gas every time he took off. When we reached Terminal B, I was the last person on the shuttle and I exited the vehicle. Instead of opening the back so I could retrieve my suitcase, the driver took off before I could even say anything, and clearly didn't look back to see me waving for him to stop. Thankfully, after I contacted the front desk, they sent my suitcase with another driver within about 20 minutes, but this shouldn't have happened in the first place!
Stayed 1 night in Dec 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limited Airport Shuttle Service

Airport shuttle service is very limited. Shuttle only runs between 5 am and 10 pm. Many fl8ghts arrive and depart before and after these times forcing the customers to hope for an Uber. When you call for the shuttle it takes over 30 minutes for them to go 2 miles.
Stayed 1 night in Dec 2024

10/10 Excellent

HU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! The room is great, and the front desk is very helpful in arranging the shuttle. Taking the 5 a.m. shuttle to IAH is very convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a night transiting Houston Bush Int

Good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sound proof rooms were great.Didn’t even hear one single plane.
Stayed 3 nights in Dec 2024