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Holiday Inn Houston Webster by IHG

3.0 star property

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Photo gallery for Holiday Inn Houston Webster by IHG

Indoor pool
Lobby sitting area
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
302 W Bay Area Blvd, Webster, TX, 77598
  • Baybrook Mall
    ‪4 min drive‬
  • NASA Johnson Space Center
    ‪5 min drive‬
  • Space Center Houston
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Houston Webster by IHG

3-star Webster hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Houston Webster by IHG offers 109 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Houston Webster by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2325 square feet (216 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Kems Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 14 for adults and USD 4 to 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kems Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,325 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6.00 to 14.00 for adults, and USD 4.00 to 7.00 for children
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Houston Hotel Webster
Holiday Inn Houston Webster
Holiday Inn Webster
Holiday Inn Webster Houston
Houston Webster
Webster Holiday Inn
Holiday Houston Webster

Holiday Inn Houston Webster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 590 out of 1055 reviews
Rating 8 - Good. 229 out of 1055 reviews
Rating 6 - Okay. 90 out of 1055 reviews
Rating 4 - Poor. 68 out of 1055 reviews
Rating 2 - Terrible. 78 out of 1055 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Stayed 2 nights in Nov 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at his hotel for several years. The hotel and staff came off as tired compared to past stays. The workout room was nice and clean. The room was cleaned, but was showing more wear than in previous years. Some things were not included such as the breakfast that used to be part of the stay. There was not an appreciable decrease in the nightly rate to compensate for the cost saving measures.
Stayed 1 night in Dec 2024

4/10 Poor

Haroon

Stayed 1 night in Dec 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

AnnaMaria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay great!
Stayed 2 nights in Nov 2024

10/10 Excellent

laurie

Stayed 1 night in Oct 2024

4/10 Poor

Toban

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t let the “IHG” fool you!
This is an old shabby hotel. It should not be promoted as IHG like it is supposed to mean something. It is old and stinks I booked 7 days and checked out after one!
Stayed 7 nights in Nov 2024

10/10 Excellent

ARMANOD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest staff
Stay before a cruise. Short stay but desk helped print some stuff for us. Daughter forgot her AirPods and we tought we had lost them. When we returned we stopped by a week later and they found them and held them for her. Honest staff we would stay there again
Stayed 1 night in Nov 2024

6/10 Okay

Eileen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were trired from driving fro deep east Texas and having thanks giving with our family. The room was spacious and clean and wewent to bed early. It was quiet and comfortable and were wer able to sleep for over 8 hous. Loved it
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
They rented me a room with no HVAC.
They gave me a room, but the HVAC unit didn't work. It was mid-November so that it would be a bit cold in the evening. I checked in late due to my flight, so I didn't have a chance to call them to look until the next day. I could not sleep well as it was chilling, and the heater didn't work. A repair man and manager came in the following day and tried, but they agreed it didn't work. The manager apologized and agreed to provide a $20 credit. They gave me a $10 credit and then charged $20. In the end, they charged $10. I contacted them, but they didn't call me back. I would not use them in the future.
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nathan

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
I specifically chose this hotel because it had an indoor hot tub. Well the water was not hot, basically like pool water temp. And then the elevator stopped working and the AC stopped working. They said it was a power outage but I don’t know because the lights in my room still worked. Nice staff but not at all what I would expect from a Holiday Inn IHG
Stayed 2 nights in Nov 2024

2/10 Terrible

Shamika

I did not have a pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms and well maintained
All of the staff were very friendly and super helpful. 10/10 will stay there again
Stayed 7 nights in Nov 2024

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfotable Room was clean and big
Stayed 2 nights in Oct 2024

4/10 Poor

Dorina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very old and dingy. It needs serious renovations.
Stayed 5 nights in Oct 2024

6/10 Okay

mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good staff, clean room, machines were empty. Would have been nice to know at check in so we could go to the store to have refreshments. Nothing on room about check out times, restaurant or TV stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024