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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property

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Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
Exterior
Fridge, microwave, stovetop, dishwasher
Reception
37-inch flat-screen TV with cable channels, TV, MP3 dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
7655 West FM 1960, Houston, TX, 77070
  • Willowbrook Mall
    ‪1 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪10 min walk‬
  • Sam Houston Race Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub

  • 632 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible (Roll-in Shower)

  • 890 sq ft
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

  • 890 sq ft
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

  • 494 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

Property amenity

Residence Inn Houston Northwest/Willowbrook

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (583)
$126 nightly
The price is $126 total
includes taxes & fees
Residence Inn Houston Northwest/Willowbrook

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

3-star hotel in Willowbrook
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Homewood Suites by Hilton Houston - Willowbrook Mall offers 72 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This Houston hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Homewood Suites by Hilton Houston - Willowbrook Mall is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping mall
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Built in 1998
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 366 reviews
Rating 8 - Good. 89 out of 366 reviews
Rating 6 - Okay. 26 out of 366 reviews
Rating 4 - Poor. 15 out of 366 reviews
Rating 2 - Terrible. 13 out of 366 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, property met my expectations. The only issues I encountered was an uninterested front desk rep that couldn't give me proper directions to my room and lukewarm water.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jamie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

minor

Traveled with family
Liked: Room comfort
Need to be fix up .
Stayed 3 nights in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Happy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well situated, close to mall, shopping centers, grocery store, and restaurants. Quiet location. Manager was responsive to our needs and said the property is in the process of being updated.
Stayed 2 nights in Nov 2024

2/10 Terrible

Heriberto

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My truck and 3 other vehicles got broken into and found out they don't have any cameras in front of property
Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Shantaye

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Hank

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
the rooms looked more than 30 years old, needed an update ,rugs with stain marks, not well kept.
Stayed 1 night in Oct 2024

4/10 Poor

Lunka

Stayed 4 nights in Aug 2024

2/10 Terrible

Selena

Stayed 2 nights in Aug 2024

4/10 Poor

Nick

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were not cleaned very well in the living area & the shampoo was empty in the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Lamomte

Disliked: Staff & service
Didn’t stay because the guy at the front said there was no room available. He was rude.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel had great location food cleanliness and front desk was so very nice and accommodating to my family. Only thing negative was the furniture was worn. We were very pleased overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Josette, Houston

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Daedriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Liliana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Tamara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brandilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
This hotel was convenient to where I need to be, and the breakfast was pretty good each day.
Stayed 4 nights in Jun 2024