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The Moran CITYCENTRE

4.0 star property

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Photo gallery for The Moran CITYCENTRE

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Children's play area - outdoor
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar

Explore the area

Map
800 Sorella Court, Houston, TX, 77024
  • CityCentre
    ‪1 min walk‬
  • Memorial City Mall
    ‪3 min drive‬
  • Westheimer Rd
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • 1797.6 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible, Non Smoking

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Suite, 1 King Bed, Non Smoking (Junior)

  • 516.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking (Junior)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Moran CITYCENTRE

4-star hotel in Memorial
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/cafe are onsite.
The Moran CITYCENTRE offers 244 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, The Moran CITYCENTRE features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. A complimentary area shuttle within 5 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

The Moran CITYCENTRE is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Moran CITYCENTRE has a restaurant on site.
Radio Milano & Milano Bar - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Valet parking on site (USD 42.22 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.41 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Radio Milano & Milano Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: USD 0.55 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.41 per person
  • Valet parking fee: USD 42.22 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Moran CITYCENTRE Hotel
The Moran Hotel CITYCENTRE
The Moran CITYCENTRE Houston
The Moran CITYCENTRE Hotel Houston

The Moran CITYCENTRE Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moran Hotel
Lovely stay, but price jumped from hotel.com pricing to hotel pricing, and destination fee are already calculated on receipt of hotel.com web reservation receipt. Agreed to pay 398. on reservation, charged 536.70 at hotel. Just be aware of fees.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

6/10 Okay

Moe

Stayed 2 nights in Dec 2024

10/10 Excellent

Avi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moran of City Center
Excellent location, friendly staff, clean room with an optional bar, room service.
Stayed 2 nights in Dec 2024

8/10 Good

Isabel, Brookhaven

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Nov 2024

8/10 Good

Gary

Business traveler, Traveled with partner
Location is great . Property under construction so that was a set back over all good experience. One thing needs improvement is air line shuttle to Hotel from international Airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Glenn

Stayed 1 night in Dec 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Staff & service
Parking is terrible, very inconvenience
Stayed 1 night in Dec 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, room comfort
Construction going on. Maybe when it’s done, it will be better?
Stayed 2 nights in Dec 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 💕 A very nice area, a very clean and cozy place to spend and rest a unique time, the staff is very efficient and friendly💓
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The room was fine, comfortable and clean. The location is the biggest perk in the middle of City Centre
Stayed 1 night in Dec 2024

4/10 Poor

JOY

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is filled with too much traffic! It can also be very Noisy with loud cars and trucks cruising the narrow little strrets every weekend night!! Plus, there is also an Exotics car place somewhere in the City Centre and is always loud with engines revving that often reverberates and echo throughout the parking garage and can be heard everywhere throughout City Center property, especially on high floors in the hotel on most early weekday mornings! Another annoying issue is that the front desk rarely answers the phone. However, the hotel staff are very nice, but they do not always follow through on what they say they will do. Be sure to check your bill for billing errors. This hotel was undergoing renovations for a long time without much progress. And there were no discounts or extra perks given to guests for such inconveniences during renovations! The hotel rooms are lacking and do not reflect any luxury updates and are lacking in luxury items of any kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Traveled with family
Enjoy the area it’s located in. I’ve been staying there regularly for two years observing all the upgrading to the entire facilities. Beautiful redo of all rooms and facilities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaylee, Scottsdale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and spacious rooms, friendly environment. Would stay at the Moran again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Not worth the price
For the price this hotel was not worth it. Rooms were decent. The shower was clogged, had to use the second room we had for my in laws to bathe the kids for the night. LOTS of construction made getting in and out a hassle. Elevators took forever
Stayed 2 nights in Dec 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Wanted to love it but.....
I loved the location but the hotel was a let down. Key essentials were missing from our room, i.e. soap, no iron but had an ironing board. The bed was not very comfortable and the sheets felt like paper. Would like to give this place another try but wouldn't pay what I paid the first time.
Stayed 1 night in Nov 2024

6/10 Okay

Travis

Stayed 2 nights in Aug 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Nov 2024

2/10 Terrible

Byron

Business traveler
Disliked: Staff & service, property conditions & facilities
The Moran had ongoing construction during my stay. While I was out of my room construction workers left my room unlocked and unattended while my computers were in the open as well as client data containing social security numbers. Front desk and management seemed to care less when I complained.
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Stayed 5 nights in Nov 2024

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is under renovations. Will try again in the future.
Stayed 1 night in Nov 2024