Hotel ZaZa Houston Memorial City

4.0 star property

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Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Standard Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪3 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪13 min walk‬
  • CityCentre
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

Premium Room, 1 King Bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, Balcony

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds

  • 408 sq ft
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, Balcony

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel ZaZa Houston Memorial City

4-star hotel in Memorial
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, Hotel ZaZa Houston Memorial City features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and concierge services. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

Hotel ZaZa Houston Memorial City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 957 reviews
Rating 8 - Good. 125 out of 957 reviews
Rating 6 - Okay. 28 out of 957 reviews
Rating 4 - Poor. 23 out of 957 reviews
Rating 2 - Terrible. 24 out of 957 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property! Loved the esthetic and staff

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. They were attentive, and the property is immaculate. Their service is second to none!
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremey, Atascocita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent Valentine's Weekend with ZaZa which also so be our engagement celebration. The staff made our stay amazing, from valet, to the front desk, to the spa, the room decorations I arranged prior to arrival, to housekeeping. This is the reason we choose Hotel ZaZa. They take care of us!
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay with Zaza!
Stayed 1 night in Feb 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish this hotel had self parking
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2025

10/10 Excellent

Tomikio, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for our wedding night on 2.26.2025 and the hotel staff decorated the hotel gave us a complementary bottle of champagne and some chocolate covered strawberries
Stayed 2 nights in Feb 2025

10/10 Excellent

Myeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

clarence

Liked: Amenities
Loved it, very nice , clean, and organized
Stayed 1 night in Feb 2025

10/10 Excellent

Mack

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruthie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool, unique property. Love the design details. Whenever we go to Houston this is where we stay. So much better than any other hotel in the area. Amazing staff, interesting decor, and the best treats. The Tipping Point is also a great hang with delicious food and live music on Saturday nights! Can't wait to return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hotel ZaZa Memorial many times. The management and staff are always top-notch and accomodating. My last visit my room was near the highway and too loud to sleep. Alexis (manager) was really sweet and offered a different room. MUCH better. The ZaSpa is always amazing also! Can't wait to return when the pool is open!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for staycations go swimming enjoy the bar and restaurant etc and it never disappoints. They upgraded my room to a stunning suite this time and it was superb. Thank you zaza!
Stayed 1 night in Feb 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. The rooms have very poor lighting. Quiet.
Stayed 4 nights in Jan 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant/bar is excellent! Rooms are a good size and amenities and service are excellent.
Stayed 3 nights in Feb 2025

4/10 Poor

COREY

Liked: Cleanliness, property conditions & facilities, room comfort
A Buffalo Wild Wings restaurant inside of a tacky suburban hotel. It was quiet, clean and adequate but for $460 I would’ve rather spent a little bit more money to get a place that wasn’t chock full of shoeless fat women, and their dingy toddlers There is nothing about this hotel that is indicative that the staff understands gracious living, at its barest bones. Bring your family here if you don’t know anything about nice food and travel.
Stayed 1 night in Feb 2025