Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Outdoor pool
42-inch flat-screen TV with digital channels, TV
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Food and drink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
19813 Northwest Fwy, Houston, TX, 77065
  • Traders Village
    ‪2 min drive‬
  • Berry Center
    ‪11 min drive‬
  • Willowbrook Mall
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 540 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(64 reviews)
  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(21 reviews)
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place Houston-Northwest / Cy-Fair

3-star hotel in FM 1960
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Houston-Northwest / Cy-Fair features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Houston-Northwest / Cy-Fair is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
HyBar - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Hyatt Place Houston-Northwest / Cy-Fair Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 88 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2025

4/10 Poor

jeremy

Traveled with family
Disliked: Staff & service, room comfort

Save your $$$

Hotel had a foul oder that lingered throughout. Smelt like wet carpet or something! Only one elevator was working and that one took forever to come. 15 minutes later people were stuck on it and the fire dept had to come. Great! On the 3rd floor no elevator and my son recently had surgery and had to walk down on a boot! Room had a broken light next to the bed. Well it was broken all the way off! Another was super lose, beds were stiff and not comfortable at all. Glad it was only a overnight stay. Great location for restaurants. All in walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff!
Stayed 1 night in Apr 2025

10/10 Excellent

caiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Jan 2025

10/10 Excellent

caiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay was amazing. My only issue was that the lights next to the beds did not work. Not a huge issue, we didnt really complain about it. Overall it was an excellent stay and we appreciated how friendly the staff was. The breakfast was always delicious!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I asked and received a late check out due to circumstances. So grateful. The room was clean with the exception of what appeared as a pee stain from a dog. We don’t have dogs. Placed a pillow over it and went on. Did not notify front desk to move wasn’t that big of deal.
Stayed 1 night in Mar 2025

10/10 Excellent

Arionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a convenient hotel for a couple of nights after a fire in our apartment. This was the perfect place for us to destress - quiet rooms, lovely furnishings and a wonderful walk-in shower. Very nice housekeeping and front desk staff.
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shameka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Treatment was very beautiful
Stayed 3 nights in Mar 2025

2/10 Terrible

María

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En mi habitación en la cama abajo de las sábanas estaba un calcetín que no era de nosotros ni, no usamos calcetas negras, mucho cabello en el suelo y el baño sucio , pasillos con vómito , no limpian inmediatamente que la gente reporta
Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Stayed 2 nights in Jan 2025

6/10 Okay

Reegan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was disgusting
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist
Stayed 2 nights in Mar 2025

10/10 Excellent

Valeria, Magdalena Contreras

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my stay. A clean place, with friendly and very supportive staff.
Stayed 4 nights in Feb 2025

2/10 Terrible

Drasia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was way overpriced for the quality. For starters i didn’t like the smell of the hotel and the big bugs that were in it. The over powering smell of bleach like they were trying to hide mold. It was stains on the couch and the bed sheets were not cleaned had stuff on them! THE TV DIDNT WORK AT ALL NO CHANNELS WAS MIRRORING WIFI OFF MY PHONE i wanted a refund and couldn’t get one 0/10 in my book. The next hotel we went to did us well after this experience
Stayed 3 nights in Feb 2025

10/10 Excellent

BRIDGET, Horn Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Don

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ishavarbhai

Stayed 1 night in Feb 2025