Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

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Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Interior entrance
Outdoor pool
42-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
$92
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
19813 Northwest Fwy, Houston, TX, 77065
  • Place, Traders Village
    ‪4 min drive‬
  • Place, Willowbrook Mall
    ‪13 min drive‬
  • Place, Berry Center
    ‪15 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(75 reviews)
  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(21 reviews)
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 540 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Houston-Northwest / Cy-Fair

3-star Houston hotel close to Traders Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Houston-Northwest / Cy-Fair features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Houston-Northwest / Cy-Fair is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
HyBar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Reviews

Hyatt Place Houston-Northwest / Cy-Fair Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

Reviews

10/10 Excellent

Jose, New Orleans

Stayed 4 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the environment
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
Clean hotel the only thing is you can hear everyone next to your room. Each night it was something different it was either the kids next door, people arriving at 2 am drunk and noisy, someone snoring that was not in my room, or someone else's alarm at 5 am! Clean but you hear everything!
Stayed 1 night in Aug 2025

10/10 Excellent

Orlando

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

No bar

I got the room specifically because it was advertising to have a bar in the hotel. It does not.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tze fin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Seyfe

Liked: Amenities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GOLAM

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

rolando

Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jillian, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice and the staff is also very friendly and accommodating. The only issue I had was that the ice machine was out of order our whole stay and we had to go to other floors for ice. This became a issue because waiting on the 1 elevator that worked took quite a bit of time. Other than that the stay was pleasant and relaxing.
Stayed 3 nights in Jul 2025

8/10 Good

keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Terry

Liked: Cleanliness
Disliked: Room comfort

Mixed Reviex on this Hotel

This is a very difficult review. The hotel in general is somewhat comfortable, what are you looking for: a room, a shower. And somewhat safety while doing those things. Yes, this hotel meets this objectives, however it’s the little things that count. - Elevators - two are there, only one working. Supposedly, it’s because parts were stolen off the other elevator. But, guests that have stayed here in the past say the elevator was out when they were here the last time. The wait isn’t slow either..it’s brutally slow. - tattered chair in the pool area - I sat in it and didn’t want to say anything to the staff I fear that it would be removed and not replaced. So, I just dealt with it. - Probably the worst thing - I got woken up by a guest in the next room - they had their TV at basically 100 level - sounded like Call of Duty - constant shooting, shouting. This was at 2am. I called the desk and in the end was put in a different room to sleep the night. I relayed that complaint to the staff upon checkout and I think they provide some relief to me on my bill, so I guess they made it right in the end…but these pos should have been asked to leave.
Stayed 1 night in Jul 2025

6/10 Okay

Kelli

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Very disappointed

When we first checked in, our first room had a large blood stain high up in the bathroom wall. They changed our room and the second room had no tub plug. The agent did get us a tub plug. They only had 1 elevator working and all rooms were full so there’s was a lot of people staying in the hotel. The breakfast was fair. The waffle makers didn’t work well at all. They stuck to the plates and were gooey in the center. I was a bit disappointed in this hotel. However, the bed and pillows were comfortable. Likely won’t stay here again. I also got no receipt at check out or an email detailing charges.
Stayed 7 nights in Jul 2025

6/10 Okay

Lillia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Quiet,
Stayed 2 nights in Jul 2025

10/10 Excellent

Deidra, Grand Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with check in but once we went to the room the house keeper was still cleaning it and talked in the phone the entire time on a personal call. Check was 3pm but we arrived a little after 4 rushing to get into the room because we had to get ready for a 6pm weeding which was 30 mins away. Had to rush to get ready. Traveled from Dallas
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty good. I do wish there was a microwave in every room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Viki

Stayed 1 night in Jul 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were comfortable. The room was clean. Breakfast was okay. Main issue was very thin walls. We were able to hear conversations, toilet flushes and television from adjoining rooms. Could also hear the train as it went by. This was concerning late at night and early morning hours.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Isan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2025