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Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

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Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Interior entrance
Outdoor pool
42-inch flat-screen TV with digital channels, TV
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
$92
includes taxes & fees
Oct 7 - Oct 8

Explore the area

View in a map
19813 Northwest Fwy, Houston, TX, 77065
  • Place, Traders Village
    ‪2 min drive‬
  • Place, Berry Center
    ‪10 min drive‬
  • Place, Willowbrook Mall
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(74 reviews)
  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(21 reviews)
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 540 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (With Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Specialty)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Houston-Northwest / Cy-Fair

3-star hotel in FM 1960
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Houston-Northwest / Cy-Fair features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Houston-Northwest / Cy-Fair is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
HyBar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Reviews

Hyatt Place Houston-Northwest / Cy-Fair Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

Reviews

8/10 Good

Dr. Gloria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only one elevator was working, so movement was restricted. The cleaning staff made up for that as they were excellent!
Stayed 14 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Yamilet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property’s location is good. Room felt and smelled stuffy.
Stayed 1 night in Jun 2025

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Always a good visit and staff is friendly. Alway clean and comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2025

4/10 Poor

George Hector

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I only stayed for one night and at first glance my room was nice. I however noticed when I turned on the light to the bathroom that there were 2 roaches running for cover. I then also noticed that there were also roaches on the work station/desk. I have my back in a plastic back with all of my clothers in it to make sure that I did not bring any of those things to my home. I did let the staff know and the lady that I told did not seem to care at all. I was in room 409.
Stayed 1 night in Jun 2025

2/10 Terrible

Dannie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Unbelievable

The hotel elevators - one was out of order and the other was dirty. The room was clean, no issues. The following morning breakfast was an absolute nightmare. Below is a copy of the email I sent along with photos,to the manager and corporate. I am writing this letter to you to inform you as the general manager of the Hyatt Pl., Houston Northwest Cy-Fair, your morning staff In the breakfast area has failed you and the Hyatt brand miserably. As you can see from the pictures attached the food that was out for your patrons was inedible. The kolache’s resembled more of horse excrement than they did a kolache. The sausage resembled hockey pucks. Actually, they were so hard you could carbonate them. Your oatmeal resembles cookie dough before it’s baked plus you have non-paying guest in the form of roaches. There are photos attached so you don’t have to just take my word for it. You can see them for yourself. This is the worst hotel breakfast I’ve ever seen and I’ve traveled for over 28 years for business. Motel six puts out fresher, and more appetizing items than this. I did inform the front desk and she stated that she would also contact you. I let her know that in my personal opinion, the food not only was not edible, but should be removed from service Immediately. I’m forwarding a copy of this to Hyatt corporate, as well as the site I used to book my room, so as to not recommend this hotel in the future. I am also going to contact the Houston health dept.
Stayed 1 night in Jun 2025

10/10 Excellent

susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all you do
Stayed 1 night in Jun 2025

6/10 Okay

Gwendolyn

Stayed 5 nights in Jun 2025

8/10 Good

RUBEN

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a good hotel, the only two issues was that one of the elevators wasn’t working, and I guess there is no enough noice insulation in the walls between the rooms, you could hear everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe environment, close to shops and restaurant. Staff was very friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities
Overall was decent - only one elevator works, the WiFi was out so had to go next door to handle emails.
Stayed 2 nights in Jun 2025

4/10 Poor

Brett

Business traveler

Looks can be deceiving

The lobby is was super nice and that’s it. The rooms are musty and the beds are worn. Our room was also creepy as the drawers opened themselves.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Clean modern great Breakfast and dining and bars all within walking distance. Special thanks to Carole excellent customer service and very helpful! Will be back again for sure!
Stayed 1 night in Jun 2025

2/10 Terrible

Alicia

Stayed 3 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Wet floors near elevator
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Stayed 2 nights in Jun 2025

10/10 Excellent

patience

Liked: Cleanliness, property conditions & facilities
Loved my room the staff was really helpful. I would recommend
Stayed 2 nights in Jun 2025

4/10 Poor

Gekara

Stayed 5 nights in Jun 2025

10/10 Excellent

HUU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

edilma

Stayed 3 nights in May 2025

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness
It seems like the building itself is overdue for an update. One of the elevators was down for our whole visit, making it slow to get in and out. The breakfast left a lot to be desired.
Stayed 3 nights in May 2025