Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

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Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Outdoor pool
Food and drink
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
42-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
19813 Northwest Fwy, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Berry Center
    ‪9 min drive‬
  • Willowbrook Mall
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

Studio Suite, Multiple Beds

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (With Shower)

  • 336 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 540 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place Houston-Northwest / Cy-Fair

3-star hotel in FM 1960
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Houston-Northwest / Cy-Fair features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Houston-Northwest / Cy-Fair is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
HyBar - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Hyatt Place Houston-Northwest / Cy-Fair Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 526 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rodrigo

Stayed 1 night in Dec 2024

8/10 Good

Srinivasan, Cedar Park

Liked: Staff & service, property conditions & facilities
Great location great food options at walking distance from the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked how clean and comfortable it was but the only down side was the a/c not working in our room.
Stayed 1 night in Dec 2024

8/10 Good

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

anthony

Liked: Cleanliness
Nice
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Clean Room but no air
The rooms was cleaned, but the stay was not so good. We stayed in a room that did not have no air working. We could not sleep because it was hot in there. I told the clerk at the desk but she seems not to care. The free breakfast was terrible..all the food was cold...
Stayed 1 night in Dec 2024

2/10 Terrible

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was charged 3 times
Stayed 1 night in Dec 2024

8/10 Good

Lusan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place. Nice, clean and spacious
Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Property conditions & facilities
The front lady was super nice.but the rooms were damp and moldy smelling.
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, several dining options close by. Breakfast was good. Staff friendly and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Kenya

Traveled with family
The property was not as good as I had hoped it would be and as I had read to be; especially to be a Hyatt Could never regulate the HVAC system, upon asking the front desk was told what to do and it still did not change the temperature in the room when asked another person they asked who told me what I was told and regardless could not be assisted . By then it was our last night so it really did not matter at that point , but again entire time could never regulate the thermostat so it was consistently hot. The breakfast area was not as clean as it could have been. I used to work in the industry so I know about constant having to keep up the breakfast area the tables were not wiped down after hours and the floors were dirty not making it an appeasing space to be in afterwards or just to lounge around outside of your room. Was given a hard time with wanting to take food to the room. Since when is it an issue to take food to your room if you do not want to eat in the breakfast area of a hotel? I have never heard of that or experienced that before, but that was a concern hear for whatever apparent reason. There were other concerns as well, but at this point it does not warrant addressing. I don’t recommend nor would I come back unfortunately.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chenika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice&especially clean
Stayed 1 night in Nov 2024

8/10 Good

Wendolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was easy access to the property. The staff was friendly and courteous. I didn't care for the policy of leaving dirty towels in the hallway to signify that replacements were needed which left a stench in the hallway. I am used to rooms at a Hyatt property being cleaned each day and at least the bathroom being cleaned. The breakfast lacked flavor.
Stayed 3 nights in Nov 2024

10/10 Excellent

zaid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Nov 2024

4/10 Poor

Amy

Business traveler
Disliked: Cleanliness, staff & service
Hotel was okay. It was not the cleanest hotel. The first room I was given had not been cleaned from a prior guest. I had to go back down to the front desk and get another room.
Stayed 1 night in Nov 2024

10/10 Excellent

FAROUK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Nov 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
First room we had, the ac did not work. So we had to change rooms and downgrade from a double queen to a single king with a sofa bed. The hotel was clean and theking bed was comfortable. The soda bed was a sofa bed. The breakfast was horrible. Everything was cold. Cold eggs, cold sausage,cold tortillas along with all the other typical Continental breakfast fare. Coffee was not good either with only sugar and half and half. They proudly serve Starbucks, but I never saw a single Starbucks anything. It was acceptable, but I feel it was the same as a la Quinta for half the price.
Stayed 1 night in Nov 2024

8/10 Good

KRISTEN

Business traveler
Liked: Cleanliness, property conditions & facilities
Thin walls, I could hear the people next to me very clearly.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Adriano

Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
The A/C was broken during our stay and the room was a bit stuffy. Great for families, we had two queen beds and a pull out sofa bed. The complimentary breakfast was good but scarce compared to other hotels. The front desk receptionists were friendly and kind.
Stayed 3 nights in Nov 2024

10/10 Excellent

Haris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Xavier, South Bend

Stayed 1 night in Oct 2024