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Hyatt Place Houston/Galleria

3.0 star property

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Photo gallery for Hyatt Place Houston/Galleria

Restaurant
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • Rice University
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(33 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(43 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (2205)
$150 nightly
The price is $150 total
includes taxes & fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Hyatt Place Houston/Galleria

3-star hotel in Greater Uptown
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Houston/Galleria features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Hyatt Place Houston/Galleria is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and reasonable rate.
Stayed 4 nights in Apr 2025

2/10 Terrible

Bhupendra

Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

JUDD

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

My stay good and bathrooms were clean.
Stayed 2 nights in Mar 2025

8/10 Good

Trong

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Tawasha

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Glenn, San Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a booking online for a room to be reserved and paid for my arrival, instead of the property calling and asking if I was still coming at all or late they gave my room away.
Stayed 2 nights in Mar 2025

6/10 Okay

Stephanie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best stay

It took a long time to get checked in due to the front desk lady put me into someone else’s room and the key did not work. Asked the receptionist to come upstairs to see what is going on and finally realized they made mistake the room. The printer was not working we basically booked this hotel specifically to use the printer but made it difficult not having the necessary work space to print papers.
Stayed 2 nights in Mar 2025

10/10 Excellent

jasmine m

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance to park is inconvenient. You easily block traffic.
Stayed 1 night in Feb 2025

2/10 Terrible

Fahreen Faiyaz

Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the overall stay! It is a pleasant and safe area! Nice place to stay for pleasure and business!!
Stayed 1 night in Mar 2025

6/10 Okay

Dan

Traveled with family
Liked: Cleanliness, staff & service

Great location, ok installation.

The location is great but the lack of a proper space to park the car to load/unload the luggages is a huge downside. Also the need to get on an elevator to access the reception is weird
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Traveled with family
Near the mall. What I didn’t like is when we were checking out we were waiting for an elevator and it took quite a while and when one finally arrived a staff member had a bin of towels and taking up a good part of the elevator and she didn’t even attempt to make space for us even though we tried to get in. She blocked the empty space to the slide of the door. She just stared at us. We almost missed our uber pick up because we waited another 4 mins for another elevator. Additionally on the day we checked out the housekeeper knocked on our door at 845 pressuring us to leave. The hotel staff was great but the housekeeping staff wasn’t very friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Ernesto

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We arrived with my kids and they've told me I have to call expedia. Or else pay the room again because they couldn't find my confirmation number. We spent almost 45 minutes. We have a good breakfast though.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beds were very hard

Hotel was great, although the beds were extremely hard. Everything else was great
Stayed 1 night in Mar 2025

8/10 Good

Chase

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable for the most part. Cons: as mentioned in other reviews the valet parking is stupid expensive (we utilized the parking ramp next door); the pool is not heated at all- they will tell you to use the pool at Hyatt Regency next door, but that one is only slightly less than freezing; the room tv was a little finicky; there wasn't a microwave in the room. Pros: clean spacious room; the cleaning staff & desk staff were friendly and accommodating; decent free breakfast; plenty of places to eat & shop in the area. We would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert, Houston

Stayed 1 night in Mar 2025

8/10 Good

Mariana

Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

8/10 Good

SERGIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay but was not a fan of the valet only parking.
Stayed 2 nights in Mar 2025