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Hyatt Place Houston/Galleria

3.0 star property

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Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$132
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, Williams Tower
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(69 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.6 out of 10
Excellent
(50 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Houston/Galleria

3-star hotel in Greater Uptown
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Houston/Galleria features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Hyatt Place Houston/Galleria is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1320 reviews
Rating 8 - Good. 267 out of 1320 reviews
Rating 6 - Okay. 131 out of 1320 reviews
Rating 4 - Poor. 36 out of 1320 reviews
Rating 2 - Terrible. 54 out of 1320 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

deepthi

Stayed 1 night in Oct 2025

10/10 Excellent

Yunohe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Stayed 2 nights in Sep 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Afshan

Stayed 2 nights in Oct 2025

10/10 Excellent

Paulton

Stayed 1 night in Oct 2025

8/10 Good

Luis Miguel Dena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Show nearby and the parking service
Stayed 2 nights in Sep 2025

2/10 Terrible

Dhananjay (DJ)

Business traveler
It’s a toned down version of Hyatt
Stayed 2 nights in Oct 2025

10/10 Excellent

Taryn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good but the customer service could have been better. The front desk staff was unwelcoming when I first arrived
Stayed 1 night in Oct 2025

10/10 Excellent

Irene

Stayed 1 night in Sep 2025

10/10 Excellent

Nassaran

Stayed 1 night in Sep 2025

10/10 Excellent

Micah

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Plenty of dining options in walking distance. Room was quiet and comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Jean Pierre, Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is expensive
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Sukhwant

Business traveler
Liked: Amenities
Hotel’s location is good, there are shops across the street on Sage Road. Plenty of high end restaurants are in the vicinity. Mall with an ice rink is few steps away. All around very good property and is recommended than other more expensive in the same area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nga

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Willetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very hospitable, property well kept and room very clean. Housekeeping did wonderful job and promptly responded to requests.
Stayed 2 nights in Sep 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mark

Stayed 2 nights in Sep 2025

6/10 Okay

Darlene

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location but parking was inconvenient since the only option was valet parking. Also checking in was slow because one person was serving drinks and handing check in customers.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home

This was a last minute trip, and first time staying at this hotel. This was an amazing place. The staff were absolutely amazing. The rooms we very well kept up on. The pool area was really enjoyable. The free breakfast was great. It is also located near many unique shops and restaurants. Overall, very very happy, and look forward to visiting here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025