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Hyatt Place Houston/Galleria

3.0 star property

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Photo gallery for Hyatt Place Houston/Galleria

Restaurant
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available
  • Housekeeping
$120
includes taxes & fees
Aug 28 - Aug 29

Explore the area

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5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • Lakewood Church
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.2 out of 10
Very good
(38 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(51 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior detail

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About this property

Hyatt Place Houston/Galleria

3-star hotel in Uptown
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Houston/Galleria features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Hyatt Place Houston/Galleria is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1027 reviews
Rating 8 - Good. 223 out of 1027 reviews
Rating 6 - Okay. 103 out of 1027 reviews
Rating 4 - Poor. 28 out of 1027 reviews
Rating 2 - Terrible. 38 out of 1027 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 3 nights in May 2025

10/10 Excellent

Erin

Stayed 3 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, spotlessly clean, great room with comfortable bed and great shower, safe and walking distance to Galleria Mall.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome clean spacious
Stayed 1 night in May 2025

8/10 Good

Isidoro

I stayed at Hyatt Place Houston while attending the Houston Cigar Festival, as a cigar vendor. My only issue is, why isn’t there a smoking section away from the actual building? The confusion comes as I noticed the smell of marijuana on the 6th floor for the duration of my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Asia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean and Comfy hotel. A few minutes from the galleria and right across the street from the Conservatory which has ALOT of hood food options. Crystal was so nice and friendly during check in. I’d definitely book again if I ever am back in Houston.
Stayed 3 nights in May 2025

10/10 Excellent

Toshiyuki

Stayed 1 night in May 2025

10/10 Excellent

fiyaz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really don’t care about valet parking.
Stayed 1 night in May 2025

10/10 Excellent

Martha, SO PADRE ISLAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in May 2025

10/10 Excellent

Jose Luis, Curitiba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good 👍
Stayed 2 nights in May 2025

4/10 Poor

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I booked a king size bed and got a double bedroom, cable was not working and when I reported it they said that there wasn’t anyone from maintenance available and the worst part is that house keeping did not make up the room. Really surprised with all this challenges that I had in my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Amaya

Stayed 2 nights in Apr 2025

6/10 Okay

JAMES

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and accessible property. Air conditioner was too loud. Room did not cool evenly. Bed was uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Michiko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best 3stars hotel in the galleria area. I will definitely come back.
Stayed 1 night in May 2025

10/10 Excellent

Dayren

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was neat and comfortable. Nice breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Liudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accessible and the area around it was clean and it felt safe. Walkable distance to the famous galleria mall. The room itself was clean, beddings and pillows were comfortable. The breakfast offering was a bit limited as compared to other places we have stayed at. The staff was helpful and courteous. Just fyi, there is no self parking in this hotel. The valet service was efficient. I would definitely consider staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Marina

Stayed 1 night in Apr 2025

2/10 Terrible

Jamar, Middletown

Property overcharged my card even though we prepaid. Called to speak with a manager multiple times and never received a phone call back. Please beware
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Be prepared to pay for valet parking when you get there. We were not aware of that ahead of time. We thought the parking would just be standard with your stay. Great Wagu burgers across the street at Burger Palace.
Stayed 2 nights in May 2025

8/10 Good

Henry

Stayed 1 night in May 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Zenon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

Stayed 1 night in Apr 2025

10/10 Excellent

ivan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager forgot her name but she is a Asian woman she is really nice thank you we see you soon ✨
Stayed 1 night in Apr 2025