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Hyatt Place Houston/Sugar Land

3.0 star property

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Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Ballroom
Lobby
Premium bedding, down comforters, pillowtop beds, desk
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪7 min walk‬
  • First Colony Mall
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

9.0 out of 10
Wonderful
(16 reviews)
  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(15 reviews)
  • 481 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.2 out of 10
Very good
(26 reviews)
  • 399 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

8.8 out of 10
Excellent
(57 reviews)
  • 341 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed, View

8.6 out of 10
Excellent
(15 reviews)
  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(26 reviews)
  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(155 reviews)
  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1008)
$97 nightly
The price was $114
The price is $97 total
includes taxes & fees
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Hyatt Place Houston/Sugar Land

3-star hotel in First Colony
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Houston/Sugar Land features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3606 square feet (335 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Hyatt Place Houston/Sugar Land is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1013 out of 1576 reviews
Rating 8 - Good. 290 out of 1576 reviews
Rating 6 - Okay. 126 out of 1576 reviews
Rating 4 - Poor. 57 out of 1576 reviews
Rating 2 - Terrible. 90 out of 1576 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Huong, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place in front of a nice body of water. Walking distance to shops and restaurant. Nice reception. I would stay again if ever back in this area
Stayed 2 nights in Apr 2025

10/10 Excellent

sean

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
great location and quiet.
Stayed 2 nights in Dec 2024

2/10 Terrible

Iqbal

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Great property . Good location . Very poor customer service at check in .
Stayed 1 night in Apr 2025

10/10 Excellent

Keka, Plainsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Nabila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good area and hotel is nice and clean but they gave us a room that had a shaking happening every 30 min non stopdue to ac unit according to them we were in the room only at nights aoevery time we asked for swich they tell us to come when management is there we had busy days so never had chance to change and we had sleepless nights,
Stayed 4 nights in Apr 2025

8/10 Good

Steven John

Traveled with family
Pool needed cleaning
Stayed 5 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a sour smell to it.
Stayed 5 nights in Mar 2025

8/10 Good

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

One of my better stays in Sugarland

It was alright. Bed could have been better but the price point made up for it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Stayed 1 night in Apr 2025

8/10 Good

Ardelle

Stayed 7 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk workers were amazing, would definitely stay here again 10/10 experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice the customer services very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Phi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picturesque view

Pretty easy to get to from either airport as long as not rush hour. Easy check in process. I like the “most common questions” checklist they print out because I never remember all of the info given verbally at check out. My room was as pictured with clean linen and bathroom. View of the water from 9th floor was nice but no matter what you are looking a parking lot just look past it! My cons were that the carpets smelled moldy. I didn’t see any but that was the overwhelming smell everytime. I believe the a/c turns off when no one in room and that may be the culprit. Some not so common areas in room were dusty and didn’t get the same attention when cleaned. Walls are thin so speak quietly. Breakfast was fine. Typical American breakfast served hot. Good coffee to set you on your way in the morning. The bar is small but a nice place to land at the end of the day.
Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very confortable beds. Good housekeeping staff and i felt well taken care of. Wish bar area was a bit bigger but there are walkable restaurants across a large pedestrian bridge
Stayed 4 nights in Mar 2025

10/10 Excellent

Obinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Vladimir

Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking and great service
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so nice during my stay. Highly reccomend!
Stayed 1 night in Feb 2025