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Hyatt Place Houston/Sugar Land

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Exterior
Terrace/patio
Lobby
Outdoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Flying Saucer
    3 min drive
  • Sugar Land Town Square
    3 min drive
  • CHI St. Luke's Health-Sugar Land Hospital
    3 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    5 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 481 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

  • 399 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • 341 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed, View

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Houston/Sugar Land

Pool
Hot Tub
Pet friendly
Parking included
4.0 out of 5, Very Good, (694)
The price is $141
per night
$162 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Garden Inn Houston/Sugar Land

About this property

Hyatt Place Houston/Sugar Land

3-star Sugar Land hotel close to Sugar Land Town Square
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Houston/Sugar Land features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 6039 square feet (561 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, express check-in, and express check-out. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Hyatt Place Houston/Sugar Land is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,039 square feet of conference space
  • Business center

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 806 out of 1314 reviews" "
Rating 8 - Good. 251 out of 1314 reviews" "
Rating 6 - Okay. 109 out of 1314 reviews" "
Rating 4 - Poor. 61 out of 1314 reviews" "
Rating 2 - Terrible. 87 out of 1314 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Property is nice. The pool, is well, just a pool. The pool is nothing fancy. The sidewalks around the lake are great. The breakfast is average. Staff is a bit rude, and generally not very helpful. We had issues with the door lock and key card. It took three days to get resolved. 🙄🙄🙄
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern setting, convenient. Nice views surrounding the hotel, peaceful. All staff is attentive to your needs and very respectful.
Stayed 3 nights in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and family friendly stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaniya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great location, clean, & friendly staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Area was amazing. Everthing was walking distance. I will stay there every time i go back to the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

marylou

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite.
Stayed 7 nights in Aug 2024

10/10 Excellent

Diana

Business traveler
Best care after a medical emergency
I came here after a medical procedure we had the best service and caring staff
Stayed 1 night in Aug 2024

10/10 Excellent

J Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice Place
My wife and I had a great Anniversary Celebration and our night there was part of it. Room was nice, BUT neighbors were very noisy until 2-3a.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing workers that made the stay very much like home.
Stayed 5 nights in Aug 2024

8/10 Good

DAVID, Rowland Heights

Business traveler
Liked: Cleanliness, staff & service
Quite and safely
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Lake behind the property is awesome, quiet and peaceful great for a morning walk
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very welcoming. Room was clean and nice. Breakfast spread was imipressive.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ghazanfer

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Amenities, property conditions & facilities
Great stay - only complaint was hard 3:00 check
Stayed 1 night in Aug 2024

8/10 Good

Loammi

Traveled with family and small children
Liked: Property conditions & facilities
Very quiet and pleasant sleep. Bedroom was clean and comfortable. However, considering this is the second time we’ve stayed at this hotel, I can say that the staff need to work on cleanliness, particularly at hallways, ice machine areas, gym! The gym was dirty. Plan and simple. It is in need of a good deep cleaning, air vents, water dispenser, machines, mirrors… please!!!
Stayed 2 nights in Aug 2024

4/10 Poor

Lisa

Traveled with family
I
The hotel room was okay but my room window was blocked by roof so only thing u saw. The floor I stayed smelled the dog. The coffee cups lids did not fit the coffee cups. After I return from breakfast my room card was deactivated and I couldn’t get back in my room.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredible. Always a step ahead of your needs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Montel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hyatt are very attentive and polite. Makes you feel as if you are at your home away from home.
Stayed 2 nights in Aug 2024

2/10 Terrible

kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Front desk and the dinning staff wonderful house keep rude and nasty and didn’t clean the room to busy giggling with workers 0 out of 10 for housekeeping 10-10 rest of staff
Stayed 5 nights in Aug 2024