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Hyatt Place Houston/Sugar Land

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Premium bedding, down comforters, pillowtop beds, desk
Terrace/patio
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Flying Saucer
    ‪3 min drive‬
  • Sugar Land Town Square
    ‪3 min drive‬
  • CHI St. Luke's Health-Sugar Land Hospital
    ‪3 min drive‬
  • Houston, TX (SGR-Sugar Land Regional)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 481 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

  • 399 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • 341 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed, View

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Houston/Sugar Land

Pool
Hot Tub
Pet friendly
Parking included
4.0 out of 5, Very Good, (744)
The price is $102
per night
$118 total
includes taxes & fees
Feb 6 - Feb 7
Hilton Garden Inn Houston/Sugar Land

About this property

Hyatt Place Houston/Sugar Land

3-star Sugar Land hotel close to Sugar Land Town Square
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Houston/Sugar Land features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Hyatt Place Houston/Sugar Land is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 3,600 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 852 out of 1376 reviews" "
Rating 8 - Good. 260 out of 1376 reviews" "
Rating 6 - Okay. 121 out of 1376 reviews" "
Rating 4 - Poor. 58 out of 1376 reviews" "
Rating 2 - Terrible. 85 out of 1376 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness
The area around the pond os amazing.
Stayed 1 night in Sep 2024

8/10 Good

Matysha

Stayed 3 nights in Sep 2024

2/10 Terrible

Emily

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The pool was super dirty and no heat. There were hairs in shower . The people two rooms down were fighting and yelling. It was run Down. I was told I would get a refund and still haven’t.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sau

Stayed 1 night in Sep 2024

6/10 Okay

louis

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the place .the concert band at smart financial center canceled within 24 hours if show and i did not insure my stay so i lost out on the show and didnt travel to stay in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Ersilia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was good and clean , front desk night clerk not that friendly she didn't even told me about breakfast, kind of rude , in the morning ask if they had coffee and said we don't have no more coffee 😔
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay for wedding… everyone we encountered on property were so accommodating and friendly… rooms clean, good bedding, lots of pillows. We will be back if our travels take us that way again!
Stayed 2 nights in Oct 2024

2/10 Terrible

Norman

Disliked: Staff & service, property conditions & facilities
Hyatt Place Houston/Sugar Land – A Security and Safety Nightmare My recent stay at Hyatt Place Houston/Sugar Land was not only appalling but dangerous. As a diabetic, my syringes are essential for my survival. To my shock and horror, I discovered that a member of the cleaning staff had stolen my diabetic syringes from my personal belongings, which were stored in a closed suitcase. This wasn’t just an inconvenience – this was a life-threatening situation caused by blatant disregard for guest safety. It is beyond comprehension that a member of the hotel's staff would rummage through my suitcase, invade my privacy, and steal something I depend on to live. When I reported this egregious violation, the hotel staff dismissed it, acting as though this was an isolated incident and not something to be concerned about. Their attitude was indifferent, offering no apology, resolution, or meaningful investigation into the matter. They downplayed the severity, casually mentioning that this had “never happened before.” Well, it happened to me, and it jeopardized my health. I was forced to check out early—9 days early—because the trust was completely gone. I could no longer feel safe in an environment where my health was put at risk, and my privacy violated. Incredibly, when I informed the staff of my early departure, they didn’t even bother to ask why I was cutting my stay short. No concern, no questions, no follow-up – just a cold, indifferent process as if nothing had happened.
Stayed 11 nights in Oct 2024

10/10 Excellent

Shongh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay… just missed having a bathtub. Only had a shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuritzas

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Oct 2024

10/10 Excellent

Cardelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Raquel

Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place to stay and the staff was very friendly. I also loved the location, the area with a lake where you can go for a walk and the room was very clean. I totally recommend it.👍💯
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the low commode w/o a grip bar to help rise up. I did enjoy the comfortable bed although the height was difficult to get up into the bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Vacay
My stay was a part of a mini vacay with my kiddos. They enjoyed the elegant and cleanliness of the room. With many devices, it had plenty of outlets for everyone. The sitting room and desk allowed for me to do homework while they enjoyed the rest of the room to be, while I was unbothered. The staff was also very polite, inviting, and friendly. I mentioned all of this to the morning staff. I’ll definitely be back with my river side view 😉
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and the staff was as well! I was visiting for my birthday weekend and the view of the lake was gorgeous! As a single woman traveling alone, I felt so safe. It was quiet and peaceful and an absolutely perfect birthday! I’ll definitely be staying again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Martha Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faizan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Hussain, mableton

Traveled with group
Liked: Cleanliness
Room cleaning service was not up to the Hyatt standard also no in room safe
Stayed 3 nights in Oct 2024

6/10 Okay

Faizan

Liked: Cleanliness
Disliked: Staff & service
Not provided room cleaning
Stayed 5 nights in Oct 2024