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Hyatt Place Houston/Sugar Land

3.0 star property

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Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Sports facility
Ballroom
Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪3 min drive‬
  • First Colony Mall
    ‪4 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • Lake view
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

  • Lake view
  • 399 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • Lake view
  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed, View

  • City view
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1018)
The price is $89
per night
$103 total
includes taxes & fees
May 18 - May 19
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Hyatt Place Houston/Sugar Land

3-star hotel in First Colony
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Houston/Sugar Land features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Hyatt Place Houston/Sugar Land is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 3,600 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 927 out of 1471 reviews
Rating 8 - Good. 281 out of 1471 reviews
Rating 6 - Okay. 117 out of 1471 reviews
Rating 4 - Poor. 59 out of 1471 reviews
Rating 2 - Terrible. 87 out of 1471 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damon

Stayed 1 night in Jan 2025

2/10 Terrible

Jessica

Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had a doctors soot at 10am and came back to the room and room service came in and placed all our things in a trash bag and put in a room and we had not checked out , the room was entered with our personal items in there so we felt violated .
Stayed 2 nights in Jan 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Have used for area business meetings, will be back
Stayed 2 nights in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerald

Stayed 4 nights in Jan 2025

10/10 Excellent

Ami

Liked: Staff & service, room comfort

Mold

The air system has a lot of allergens and mold around the vent and sprinklers.
Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Convenient and comfortable. Nice breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Modesto Ferdinand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to shopping areas.
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth Ashlee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showers/tub area needs updating.
Stayed 1 night in Jan 2025

6/10 Okay

Heran

Stayed 3 nights in Jan 2025

6/10 Okay

Asim

Traveled with partner
Location is excellent at the junction of 59 and hwy 6 Lots of shops and restaurants nearby.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jemita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and its location. Shonette at the front desk is amazing along with the rest of the hotel staff. They were very professional, attentive and friendly. The rooms were very clean. The atmosphere was quiet and pleasant. Breakfast in the morning was good and hot. Parking was very convenient. I would recommend a stay at this hotel if you’re passing through Houston, Tx.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view! Their rooms seemed very clean and the staff were very friendly. Breakfast was kind of a mess because how busy it was so the food ran out fast. But not long after the staff would quickly restock everything. Parking wasn’t bad too; I always found parking close enough to not have to hike inside. The Area felt very safe during the day and at night; if a nightly walk was your thing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay in Sugar Land. Many stores and restaurants near by. Wonderful walking areas. Staff wax very friendly and kind
Stayed 5 nights in Jan 2025

4/10 Poor

Rabiaa

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
Old building, not very clean. a mediocre breakfast.

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Easy check in and out
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so nice and the staff were very helpful. The breakfast was wonderful as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect thank you so much for everything
Stayed 6 nights in Jan 2025

8/10 Good

Jeffrey, Mount sinai

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time , accommodation were all good , staff was great Joel was a pleasure he was prompt To assist us in any of our needs
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Jan 2025

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Mateo

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025