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Sonesta Hotel Houston IAH Airport

4.0 star property

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Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Lobby
Ballroom
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Room service
  • Free airport shuttle
  • Bar
  • Pool
  • Gym

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪15 min walk‬
  • Sam Houston Race Park
    ‪11 min drive‬
  • Willowbrook Mall
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Sonesta Hotel Houston IAH Airport

Hotel in Northside
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Sonesta Hotel Houston IAH Airport features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 16 meeting rooms. Event facilities measuring 27000 square feet (2508 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Sonesta Hotel Houston IAH Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (27,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay, plus a one-time cleaning fee of USD 50.00 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per pet, per stay plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Najib

Liked: Staff & service
Disliked: Cleanliness
Hi, I am writing to bring an important matter to your attention regarding my recent stay at Sonesta Hotel. Unfortunately, I discovered bedbugs in my room #731 and have attached a photo as evidence. Due to this, I had no choice but to check out today earlier than planned. I also informed the management as well. I don't recommend this hotel for anyone. Thank you Najib

8/10 Good

Christine

Traveled with family
Disliked: Amenities
The reviews on Expedia are not like those on Google. I didn’t realize until too late. It’s a very outdated hotel. Good for a short stay but even then….the ice machine didn’t work, the room wasn’t cleaned well before us and even after one night. The area is desolate but there is a security guard and dog watching the cars but that’s cuz the area is sketchy! May be good for the price just don’t have too high of expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Amenities
Great stay
Stayed 1 night in Mar 2025

2/10 Terrible

Tekila

Stayed 1 night in Mar 2025

10/10 Excellent

Jaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kolby

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a quick overnight stay and thank god for that. Hot water didn’t work in bathroom, carpets are FILTHY throughout the hotel. I found a keychain in my bed which would indicate the sheets were not changed. The door to my room didn’t close all the way. It was only $68 so I guess you get what you pay for. Never again…
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was running late for check-in and the person I spoke with was very understanding and assured me it was no problem. I would like to add it was nice to speak with someone at the front desk of the hotel and not some 800 number transferring a message via computer. That's the good news. On the other hand, checking out 3/30/2025 @about 10:45 am. I went down to the front desk, there was an extremely long line, about 10 people and growing. There was no one at the desk! The person working the desk had to go check on a person's room to make sure no damage was done before she could return a $50.00 cash deposit. I thought WHAT!! So to make sure the hotel doesn't lose 50.00 let's waste all these other patron's valuable time unnecessarily. When the employee returned, she told the lady she couldn't have her $50.00 deposit back because there was a towel that had something red on it. I was angry for the lady waiting on the deposit. The employee had several options oppose to having all of us waiting on her! she could have called housekeeping and had them have someone to look at the room, Simply ask the lady and accepted her word, ask her if she would allow her to take care of the people who paid there deposit with a credit card. Quite frankly it was a dark moment in my stay at this hotel. It was my third time staying here, all my previous stays were great. For the record the clerk working that moment had a "I don't care" attitude. no smile no friendly greeting just "I'm doing my job if you d
Stayed 1 night in Mar 2025

10/10 Excellent

Franciarce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
I will visit again
Stayed 3 nights in Mar 2025

6/10 Okay

Kris

Disliked: Cleanliness, staff & service
Room wasn't particularly clean - visible dust and crumbs
Stayed 2 nights in Mar 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room (King bed and sofa). Very friendly and helpful staff. Especially the bar manager.
Stayed 2 nights in Mar 2025

4/10 Poor

Braizel

Stayed 1 night in Mar 2025

6/10 Okay

christopher s

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Update the facility
Stayed 2 nights in Mar 2025

2/10 Terrible

Deandra

Disliked: Staff & service
I never got to stay I booked my room, paid and when I got their the staff was rude and said they were booked up and I never received my refund and was told I was not getting one
Stayed 1 night in Mar 2025

2/10 Terrible

Tekila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room next to us sounded like they were having a party all night til 4-5am in there and when i called to make a report to the staff multiple times. Staff said they would send security but nothing ever happened they still partied all night. My wife, 2 year old got little to no sleep that night and felt like it was a waste of money to even stay when our needs weren’t being met by the staff.
Stayed 2 nights in Mar 2025

8/10 Good

Flonisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Mar 2025

4/10 Poor

Caden

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Wanaki

Liked: Cleanliness, staff & service, property conditions & facilities
Great property would definitely stay again
Stayed 3 nights in Mar 2025

4/10 Poor

Makarei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was horrible and the pictures look nothing like the hotel it stinks and it was nasty felt very uncomfortable
Stayed 2 nights in Mar 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Long wait for check in. After waiting long finally got a room just to go all the way up with all of my stuff to the room being occupied. Got a different room with no working tv remote and Waited over an hour for a remote to be brought to my room. Staff was friendly but the waiting periods were ridiculous.
Stayed 1 night in Mar 2025

10/10 Excellent

Jalal

Stayed 1 night in Mar 2025

4/10 Poor

China

Disliked: Staff & service, property conditions & facilities
It’s a big cheap motel
Stayed 2 nights in Mar 2025