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Hyatt Regency Houston West

3.5 star property

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Photo gallery for Hyatt Regency Houston West

Terrace/patio
Exterior
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Hyatt Regency Houston West

3.5-star hotel in Memorial
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Houston West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 12 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary covered self parking is available on site.

Hyatt Regency Houston West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1072 reviews
Rating 8 - Good. 191 out of 1072 reviews
Rating 6 - Okay. 113 out of 1072 reviews
Rating 4 - Poor. 60 out of 1072 reviews
Rating 2 - Terrible. 65 out of 1072 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Naveen

Business traveler, Traveled with family
Disliked: Amenities
The facility is functional but looks old and tired. Rooms, carpets, decor all has started to age and started to look tired. Room has this musty, and borderline smoky smell to them. The Hotel may want to plan upgrading rooms, and decor for a capital project. Great location off of highway, awesome lobby looks and seating ( that is modern ).
Stayed 3 nights in Feb 2025

10/10 Excellent

Tatiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

8/10 Good

majd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Everett, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Bertrand, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hiwot

Stayed 1 night in Feb 2025

8/10 Good

Tramarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Houston,Tx

The stay was nice, I really enjoyed the beautiful fishes they had. It was nice to feed them as well. They end up giving us someone else room by mistake, but they changed it so quick with complementary drink voucher for us, for their apology. Valet was good too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodel

Stayed 1 night in Feb 2025

6/10 Okay

MONICA

Stayed 1 night in Feb 2025

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s absolutely phenomenal place thank you for the great service
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2025

4/10 Poor

Trey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast is 35 dollars. Huge rip
Stayed 2 nights in Feb 2025

6/10 Okay

Rosendo

Liked: Room comfort
Disliked: Staff & service
Estoy muy triste por qué se me olvidaron un anillo y aretes y no me los quisieron devolver ! A pesar de que se perfectamente donde los dejé y según la camarera no los vio ! Hablé varias veces pero nunca me contestaron y cuando Fui a hablar con ellos me dijeron que iban a investigar y hasta ahora no he rendido respuesta !
Stayed 3 nights in Jan 2025

6/10 Okay

Curtis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

90s throwback

As a “better” hotel I would say only if you enjoy the 90s. This hotel is very reminiscent of 30 years ago. Especially the mauve decor and tiles in the bathroom. Time for an update for sure. I was also disappointed that the hot tub was not working and appeared to be not working for some time. Lastly, housekeeping left my door slightly open… because the room door was in disrepair. Glad I had my valuables with me. Boo!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Furniture in room is filthy and must be 25 years old. Yuk!
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Waeel

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good experience. However, the rooms seem to be outdated including old fashion bathtub.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel! Excellent koi ponds

Hotel is great! Koi ponds are amazing! Love the set up and friendly staff! Rooms are a little outdated but not nearly like some of the reviews.
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Tyrik

Stayed 2 nights in Jan 2025

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location driving distance to everything! Dinning options are endless!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Jan 2025

8/10 Good

Twyla, Port Aransas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a room right on the hwy 10 side was up all night with trucks and sirens.
Stayed 1 night in Jan 2025