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Hyatt Regency Houston West

3.5 star property

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Lobby
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
$129
includes taxes & fees
Oct 10 - Oct 11

Explore the area

View in a map
13210 Katy Fwy, Houston, TX, 77079
  • Place, CityCentre
    ‪4 min drive‬
  • Place, Memorial City Mall
    ‪6 min drive‬
  • Place, Westheimer Road
    ‪8 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(45 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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About this property

Hyatt Regency Houston West

3.5-star hotel in Memorial
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Houston West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 12 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary covered self parking is available on site.

Hyatt Regency Houston West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Reviews

Hyatt Regency Houston West Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1177 reviews
Rating 8 - Good. 210 out of 1177 reviews
Rating 6 - Okay. 129 out of 1177 reviews
Rating 4 - Poor. 62 out of 1177 reviews
Rating 2 - Terrible. 70 out of 1177 reviews

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

NIKEA

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2025

6/10 Okay

Olaide

I wasn’t fully satisfied, but it did what needed to be done.
Stayed 2 nights in Jun 2025

4/10 Poor

Trinity

Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Mandy

Stayed 3 nights in Jun 2025

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The cooler in the room didn’t work, the hot water didn’t work the first two days, the lock on the door would allow us to get in, even after having the key cards redone 3 times, and the building leaked in different areas.
Stayed 4 nights in Jun 2025

6/10 Okay

VeShael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Not impressed

Manager rude but desk agent Jared very nice & professional
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Koi pond, and staff Mr Jared and Mr mark and all front desk staff awesome ppl
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Khanhly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very nice place , will come back soon.
Stayed 1 night in Jun 2025

8/10 Good

Kirk

We had to change rooms because the television didn’t work. The front desk person brought us our new key, which was nice. The main restaurant was closed for the evening but they did serve a dinner in the smaller lounge. We decided to eat out. The property is old but seems to taken decent care of. The ceiling in the second room we stayed in looked like it was going to cave in due to water damage. Overall it was a decent stay for the one night we stayed.
Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and relaxing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Enwelumokwu

Stayed 2 nights in Jun 2025

6/10 Okay

Roderick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Iwas disappointed that I didn't have a refrigerator for 2 days, I asked for one and they said yes they had one never brought, i brought food expecting one, People checked in the next day and got refrigerator, and they clean the room or bring fresh towels.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful Hotel. Enjoyed every second of our stay.
Main lobby area
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Stayed 1 night in Apr 2025

10/10 Excellent

Rolando

Stayed 1 night in May 2025

6/10 Okay

Philip

Traveled with family
Liked: Cleanliness, property conditions & facilities
The fact that the a/c was not blowing cold air and needs a few updates.
Stayed 7 nights in Jun 2025

10/10 Excellent

Clark, Rowlett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff. Room clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a beautiful hotel,made me feel like royalty.the water in the shower wasnt warm enough.that was disappointing
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Stayed 1 night in Jun 2025

8/10 Good

Jocelyn

Stayed 2 nights in Jun 2025