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Hyatt Regency Houston West

3.5 star property

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Creator video
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
$125
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
13210 Katy Fwy, Houston, TX, 77079
  • Place, Darrell Tully Stadium
    ‪3 min drive‬
  • Place, Toyota Center
    ‪20 min drive‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.2 out of 10
Very good
(46 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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Exterior detail
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4.1 out of 5, Very Good, 3,023 reviews
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About this property

Hyatt Regency Houston West

3.5-star hotel in Memorial
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Houston West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 12 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary covered self parking is available on site.

Hyatt Regency Houston West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 728 out of 1232 reviews
Rating 8 - Good. 228 out of 1232 reviews
Rating 6 - Okay. 140 out of 1232 reviews
Rating 4 - Poor. 64 out of 1232 reviews
Rating 2 - Terrible. 72 out of 1232 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LOUIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston stay

The stay was very good although I was only there for one night. The room was very large and very clean. I enjoyed the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Stayed 1 night in Aug 2025

10/10 Excellent

Judd

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Krystal

Stayed 2 nights in Aug 2025

6/10 Okay

Joonyeong

Stayed 1 night in Aug 2025

10/10 Excellent

jeanette

Stayed 1 night in Aug 2025

10/10 Excellent

Bo

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Aug 2025

10/10 Excellent

Weyley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning and staff great
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Business traveler
Liked: Staff & service

Not as advertised.

Our room was ridiculously hot. Turned the a/c down to 65 and by midnight it was still mid 70's. I tried using the room phone multiple times to call the front desk and they would never answer. The refrigerator was hot. The menu we were told to look up using their QR code was outdated and the restaurant offered none of the items. Food was expensive and mediocre at best. They mention a nightly "happy hour" but the bartender said there were never any specials. There was a dog show there and one of the elevators kept catching the people in the door. One time it caught a dog.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arielle

Traveled with partner
Liked: Cleanliness, amenities
Very impressed with our stay. The room smelt Smokey, I did not like that. However, otherwise it was wonderful.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Could use updating of the rooms and property
Stayed 1 night in Jul 2025

10/10 Excellent

hieu

Stayed 2 nights in Aug 2025

6/10 Okay

Monique

Stayed 2 nights in Aug 2025

8/10 Good

Roque

Liked: Staff & service
we liked the lobby and the cafe area.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Business traveler
Liked: Staff & service
Great Dinner food. Too soft of a bed. Shower water was not hot.
Stayed 3 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
No charge parking was a plus. The showers need to be updated. Low pressure and not very hot. Other than that a nice experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Addisu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like, it is cleaned & the view in side hotel is very nice kids like feeding fish, but i didn't like breakfast is not free , kids click movies in TV charged us could not block or ask partent permission & some extra charged in the cafe ( waiting return ).
Stayed 3 nights in Aug 2025

2/10 Terrible

Saroash

Stayed 4 nights in Aug 2025

8/10 Good

Blake

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025