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Hyatt Regency Houston West

3.5 star property

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Creator video
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
$151
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
13210 Katy Fwy, Houston, TX, 77079
  • Place, Bear Creek Pioneers Park
    ‪4 min drive‬
  • Place, CityCentre
    ‪4 min drive‬
  • Place, Memorial City Mall
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.2 out of 10
Very good
(46 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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Exterior detail
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About this property

Hyatt Regency Houston West

3.5-star hotel in Memorial
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Houston West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 12 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary covered self parking is available on site.

Hyatt Regency Houston West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 730 out of 1229 reviews
Rating 8 - Good. 226 out of 1229 reviews
Rating 6 - Okay. 138 out of 1229 reviews
Rating 4 - Poor. 64 out of 1229 reviews
Rating 2 - Terrible. 71 out of 1229 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
No charge parking was a plus. The showers need to be updated. Low pressure and not very hot. Other than that a nice experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Addisu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like, it is cleaned & the view in side hotel is very nice kids like feeding fish, but i didn't like breakfast is not free , kids click movies in TV charged us could not block or ask partent permission & some extra charged in the cafe ( waiting return ).
Stayed 3 nights in Aug 2025

2/10 Terrible

Saroash

Stayed 4 nights in Aug 2025

8/10 Good

Blake

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dedrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vernon

Stayed 1 night in Aug 2025

10/10 Excellent

KALOB

Stayed 1 night in Jul 2025

8/10 Good

Charnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Good

My overall day was very nice. The hotel was beautiful however we went down for breakfast and breakfast was an additional cost. I wish they would have included breakfast with our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Erika

Traveled with family
Disliked: Property conditions & facilities, room comfort
Missing mini fridge in room missing small magnifying mirror in restroom broken outlet in restroom and beds seem to be full size not queen but I could be wrong
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, cute, quiet and relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were two bugs in my bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Staff was great, hotel is just a little older .
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Charged to eat at buffet
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a pleasure and pleasant time that we spent in Houston. I will highly recommend the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Tien Mark

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Duaa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My vacation went well because I stayed at this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Olga

Business traveler, Traveled with family
Liked: Staff & service, amenities
The lobby is gorgeous, the staff was beyond awesome. The room was pretty, the bed was really nice, the wear and tear was in the bathroom. The hot water took a long time to even warm, I almost called the staff. Eventually it warmed enough for a shower. The bathroom needs a lot of cosmetic work.
Stayed 1 night in Jul 2025

6/10 Okay

NADIR

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Fitz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the check, friendly, check in process and ease of finding my room. Every single staff member were extremely friendly and professional. I enjoyed my room end the 65 inch TV . It would have been nice to have a blanket in the room , but I couldn't find one. One thing I didn't like was the fact that we weren't offered a complimentary breakfast. It would've been great if it was offered. Overall it was an amazing hotel and I do intend to stay there next time.
Stayed 1 night in Jul 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite hotels to stay at in the energy corridor, it is quiet, clean, and easy access to the freeway.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Its was ok
Stayed 1 night in Jul 2025