JW Marriott Houston by the Galleria

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Houston by the Galleria

Indoor pool, outdoor pool, open 5:00 AM to 11:00 PM, sun loungers
42-inch TV with cable channels, pay movies
Exterior
Serves lunch and dinner
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
5150 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    2 min walk
  • Ice at the Galleria
    5 min walk
  • Williams Tower
    11 min walk
  • Houston, TX (HOU-William P. Hobby)
    38 min drive

Room options

Room, 2 Queen Beds

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Large, Guest room, 1 King with Sofa bed

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Queen Room, with Executive Lounge access, Non Smoking

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor)

  • 435 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Houston by the Galleria

4.5-star hotel in The Galleria
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
JW Marriott Houston by the Galleria offers 516 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, JW Marriott Houston by the Galleria provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 26 meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include conference space. This luxury hotel also offers a library, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

JW Marriott Houston by the Galleria is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Stray Horse - This gastropub serves lunch and dinner.
JW Market - This café serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 35 per day)
  • Valet parking on site (USD 54 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 36 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • JW Market
  • Stray Horse

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 26 meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night
  • Service fee: 0.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 54 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston

JW Marriott Houston by the Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, great rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Trent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! We will revisit.
Stayed 1 night in Aug 2024

2/10 Terrible

Aldon

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice I would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Tino, Mill Valley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business. Amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

NERY, mcallen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Best hotel in Houston, walking distance from galleria and fine dining. Clean and peaceful rooms. Staff very helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

minerva

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Partha

Liked: Staff & service
Located next to galleria mall. Excellent experience staying at the hotel. Would recommend again.
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience. First time!!!
Stayed 1 night in Jul 2024

10/10 Excellent

laquitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leo

Stayed 1 night in Jul 2024

8/10 Good

Katlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here one night while my power was out during hurricane beryl. The hotel itself was very pretty, room had a nice view. Staff was very nice as well. However parking situation was awful. They have a parking garage that is horribly claustrophobic and the woman at check in said she would program my key to open the gates to let me in and out. However it didn’t work when I tried. The next morning when I went to work I watched the car in front of me struggle with his key and just end up hitting the “help” button until the gate opened, so I did the same thing. When I came back I ended up parking across the street in the galleria’s garage, but I likely wasn’t supposed to but I was only running up to grab my stuff and check out. I do not recommend taking a car to this hotel but you need a car in this city so that’s a problem. If you can afford valet then it wouldn’t be an issue.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Lizandra

Stayed 1 night in Jul 2024

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean room. Several staff members weren’t up to a JW Marriott standards. Specifically an unpleasant checkin and an overly distracted waiter in the restaurant.
Stayed 1 night in Jul 2024

4/10 Poor

Michelle

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Jul 2024

4/10 Poor

Anni

Stayed 3 nights in Jun 2024

8/10 Good

MariaVictoria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Constant Yun-Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and caring about our stay. They were very helpful with any issues or questions we had.
Stayed 1 night in Jun 2024