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JW Marriott Houston Downtown

5.0 star property

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Photo gallery for JW Marriott Houston Downtown

Meeting facility
Exterior
View from property
Room, 1 King Bed, Non Smoking | Lounge | Lobby lounge
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
806 Main Street, Houston, TX, 77002
  • Daikin Park
    ‪11 min walk‬
  • Toyota Center
    ‪15 min walk‬
  • George R. Brown Convention Center
    ‪15 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 570 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 453 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Non Smoking

  • 570 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

View from room

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, Non Smoking, City View

  • 1320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 453 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, Non Smoking

  • 1320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking

  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

JW Marriott Houston Downtown

5-star hotel in Downtown Houston
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
JW Marriott Houston Downtown offers 328 air-conditioned accommodations with iPads and laptop-compatible safes. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
JW Marriott Houston Downtown features a full-service spa and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 14000 square feet (1301 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

JW Marriott Houston Downtown is a smoke-free property.

Main Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
806 Lounge - This lobby lounge specializes in American cuisine. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17.95 per stay)
  • Available in some public areas: WiFi (USD 17.95 per stay)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 56 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • 806 Lounge
  • Main Kitchen

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • iPad

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 54.13 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 7.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 17.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 17.95 per stay (rates may vary)
  • Covered valet parking fee: USD 56 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 54.13 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel Houston Downtown
JW Marriott Houston Downtown
JW Marriott Houston Downtown Hotel
JW Marriott Houston Hotel
Jw Marriott Houston Houston
JW Marriott Houston Downtown Hotel
JW Marriott Houston Downtown Houston
JW Marriott Houston Downtown Hotel Houston

JW Marriott Houston Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. The room was beautiful, the food was great, and the staff was lovely. The hotel was undergoing construction so we couldn’t explore much but would stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good stay but currently in renovation

Typically JW Marriott is a solid place to stay. Quaint, clean, friendly staff, excellent service beginning with the bellmen on. However, a few hours prior to arrival, we received notification that the hotel was under renovations & the valet drop was moved to the 10th floor of a parking garage. It was like a maze to get to the hotel lobby. My guess it prob took take at least 10min for a round trip to and from the valet. The front desk person was friendly and very personable, matter of fact the entire hotel staff provided excellent service. The room was spacious and clean, with zero view. Our view was that of other JW hotel rooms & construction/destruction. Our room did not directly face the construction, we could see the rooms under renovation to our right. Work began between 7am-8am Saturday morning with loud banging. We could literally see the work happening. Good thing for us, we left our curtains closed and our room by 9am and did not return until after 10pm; however work resumed Sunday around 8am. Although we LOVE staying at this particular JW because of the small size and excellent service. I just wish we would have know about construction or been put on a floor that was not at construction level. I did not complain to the front desk as we were in for a quick trip and did not spend much time in the hotel. If you are staying ask about construction status.
Stayed 2 nights in Jan 2025

2/10 Terrible

Danielle

Stayed 4 nights in Jan 2025

10/10 Excellent

Thai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Main street under construction
Stayed 4 nights in Jan 2025

4/10 Poor

Vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction right in front the Marriott during my whole stay. I had booked the hotel at twice the price of surrounding hotels because of convenience of access on Main Street. Unfortunately, the entire block on Main Street is blocked and inconvenient and the Marriott still charges their regular prices even when it is not worth the value. AC Hotel, Le Meridien or Aloft would have been half the price and more convenient. The staff wanted to recognize the troubles with a 5k points voucher which is worth about $20 -- not really commensurate with a 7-day stay during the New Year holidays.
Stayed 7 nights in Dec 2024

4/10 Poor

Kentay

Stayed 4 nights in Dec 2024

8/10 Good

Yamilet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To many homeless people around and Norse unity at the door
Stayed 5 nights in Dec 2024

8/10 Good

Elijah

Stayed 1 night in Dec 2024

4/10 Poor

Vance

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was terrible arrived 3, rooms available at 5pm. No drivable access to front door. Carried luggage from parking garage to rooms. Quality location; personable staff.
Stayed 1 night in Dec 2024

8/10 Good

Ronice

Liked: Cleanliness
Did not enjoy my dining experience due to staff having extremely loud personal conversations.
Stayed 1 night in Dec 2024

10/10 Excellent

Frida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general is very clean everything was super nice just the parking situation wasn’t the best because they are fixing the street it would take you to so many elevators just to get to the lobby and the parking garage was horrible but that’s just because they are fixing the street right in front of the entrance but other than that the hotel is amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Genesis

Stayed 1 night in Dec 2024

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With all the construction it was unclear where parking for the hotel is, research ahead. Staff were pleasant, bed was very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was horrible.
Stayed 2 nights in Dec 2024

4/10 Poor

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Older hotel, infrastructure needs work. Room door handles very difficult to operate. TV remotes OLD and are semi functional. How hard is it to get a TV remote that works?Room service coffee cups are too small and not functional for people with larger hands. Room service large coffee pot old and hard to pour. Just an old worn out hotel. Not up to JW Marriott standards.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amit, Houston

Stayed 1 night in Nov 2024

10/10 Excellent

Kimber

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wa a great, classy and very upscale property. Service was top tier
Stayed 3 nights in Dec 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Zachary, Pegram

Traveled with family
Staff was great.
Stayed 1 night in Nov 2024